Sure Hotel by Best Western Reading

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sure Hotel by Best Western Reading

Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Staircase
Bar (on property)
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    ‪7 min walk‬
  • Museum of English Rural Life
    ‪11 min walk‬
  • Royal Berkshire Hospital
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Sure Hotel by Best Western Reading

Hotel with free parking, a short walk to University of Reading
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sure Hotel by Best Western Reading. During your stay, you're just a quick walk from University of Reading. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • 7 minutes by foot from University of Reading and a 4-minute drive from Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Reading hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 11.95-11.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 238 out of 1002 reviews" "
Rating 8 - Good. 386 out of 1002 reviews" "
Rating 6 - Okay. 205 out of 1002 reviews" "
Rating 4 - Poor. 113 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Business traveller
Disliked: Cleanliness
Not great
Hotel feels very dated. I stayed in the small building at the rear of the hotel. The entrance to this building was grubby. Room had microwave and small sink and feidge which was great as restaurant options were very limited. Breakfast was good and nicely cooked. Not great but not terrible
Stayed 1 night in Oct 2024

4/10 Poor

ANDREW

Business traveller
Disliked: Amenities, property conditions & facilities
Room was very dated, with drab decor, and in a building remote from the main reception/hotel. Would look for alternative accommodation next time.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay
Lovely lady booked us in. Very helpful with directions into town. Was upgraded free of charge and had a fridge , microwave and kettle with tea& coffee included. Ample parking. There was even an ice machine near main reception, help yourselves.
Stayed 1 night in Oct 2024

8/10 Good

malcolm

Liked: Cleanliness, staff & service
The staff of the hotel were very friendly and helpful. The dining breakfast staff was excellent. The hotel looks and feels very '70s, and really needs to be updated.
Stayed 3 nights in Aug 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Oct 2024

4/10 Poor

Kenton

Business traveller
Disliked: Property conditions & facilities, room comfort
Hmmm
No decaf tea or coffee Spoon hidden No hot water in sink Sink plug wouldn’t stay closed Kettle did not automatically shut off Bathroom head room minimal
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice now and both times an excellent stay and staff amazing! Rooms are lovely clean and very well equipped. Food and bar area great too will always stay here when in the area
Stayed 3 nights in Sep 2024

2/10 Terrible

Richard

Stayed 1 night in Sep 2024

2/10 Terrible

Herdev

Business traveller
Disliked: Cleanliness, property conditions & facilities
The bedroom smelt of food because of the bathroom vents. Bedroom was small and paint was pealing off the walls in the bedroom and bathroom. Bathroom tiles where also damaged. Carpet had were ripped. I asked reception staff if i could change room because of the condition i was advise that the Hotel was full. when i had breakfast i was advised it was a quite day. Breakfast the sussage and hash browns were burn. worst hotel i have ever stayed in never again.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a overnight stay with work
Stayed 1 night in Sep 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

6/10 Okay

Valeria

Travelled with partner
Liked: Cleanliness, staff & service
I booked the studio with this property. The cleanliness was everything alright and staff was super kind with us. The only thing is that in that studio was BOILING HOT and really really humid even if was not raining outside and was not that hot. The property has put a little fun for the guests, but still, it was impossible to sleep with a fun on all night. The kitchenware was really limited and they were a little bit dirty so I didn't want to prepare something to eat there. Overall, it's not a bad place!
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Excellent staff
The staff were very helpful and efficient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quite location clean and very nice room
Stayed 3 nights in Aug 2024

4/10 Poor

Julie

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is split into 4 buildings, we were in one with what seemed to be studios (microwave and fridge). The room was fine, but quite tired. The bathroom was run down and the shower needed fixing (raw edges of tiles, missing sealant). There were not enough charging points in the room and the furniture was old. Felt like a student dorm room. The main hotel lounge area was also run down with no plug sockets and peeling wallpaper. On arrival we were asked if the booking was in a different name (no I only have one name), then told we’d cancelled the booking (we hadn’t) and then finally told we did have a booking. It was basically chaos and we were told ‘not to look so worried’. The shuttle they arranged to and from the festival was helpful though.
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel slight issues with internet, but i think that wss more to do with the amount of people connectin to it as hotel was pretty full. Doors are thin so heard people coming back late, but really tht was minor. No air con in executive room. However i am looking forward to staying again.
Stayed 1 night in Aug 2024

2/10 Terrible

Denise

Travelled with group
Someone came into our room in the middle of the night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024