Sure Hotel by Best Western Reading

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Dates

January 2025

February 2025

In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Gym

24/7 front desk

Laundry

Explore the area

39 Christchurch Road, Reading, England, RG2 7AN

University of Reading
7 min walk
Royal Berkshire Hospital
14 min walk
Oracle
17 min walk
London (LHR-Heathrow)
44 min drive

Room options

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

Sleeps 2
1 Double Bed

Standard Studio, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Standard Room, Multiple Beds, Non Smoking

Sleeps 4
1 Double Bed and 2 Twin Beds

Executive Room, 1 Single Bed, Non Smoking

Sleeps 1
1 Twin Bed

Executive Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

Sleeps 1
1 Twin Bed

Standard Room, Multiple Beds, Non Smoking

Sleeps 3
1 Double Bed and 1 Twin Bed

Economy Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Executive Room, Multiple Beds, Non Smoking

Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pet-friendly

Free WiFi

Air conditioning

Parking available

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel with free parking, near Thames River

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.

Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Sure Hotel by Best Western Reading. During your stay, you're just a quick walk from Progress Theatre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking and extended parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Amenities include a front-desk safe, laundry facilities, and an elevator
Onsite recreation includes a gym
Steps from Progress Theatre and 7 minutes by foot from University of Reading

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Reading hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.

Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free extended parking on site
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 11.95-11.95 per person
1 restaurant
1 bar

Things to do

Fitness centre

Family friendly

Laundry facilities
Microwave
Fridge

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating
Portable fan

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

32-inch flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Microwave
Fridge

Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillingdon Prince

Hillingdon Prince Hotel

Hillingdon Prince Hotel Reading

Hillingdon Prince Reading

Hillingdon Prince Hotel

Sure By Best Reading Reading

Sure Hotel by Best Western Reading Hotel

Sure Hotel by Best Western Reading Reading

Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Excellent

Laura

Travelled with partner

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here twice now and both times an excellent stay and staff amazing! Rooms are lovely clean and very well equipped. Food and bar area great too will always stay here when in the area

Stayed 3 nights in Sep 2024

2/10 Terrible

Richard

27 Sept 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Herdev

Business traveller

25 Sept 2024

Disliked: Cleanliness, property conditions & facilities

The bedroom smelt of food because of the bathroom vents. Bedroom was small and paint was pealing off the walls in the bedroom and bathroom. Bathroom tiles where also damaged. Carpet had were ripped. I asked reception staff if i could change room because of the condition i was advise that the Hotel was full. when i had breakfast i was advised it was a quite day. Breakfast the sussage and hash browns were burn. worst hotel i have ever stayed in never again.

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

23 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Martin

Business traveller

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for a overnight stay with work

Stayed 1 night in Sep 2024

10/10 Excellent

Ashish

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 1 night in Sep 2024

6/10 Okay

Valeria

Travelled with partner

3 Sept 2024

Liked: Cleanliness, staff & service

I booked the studio with this property. The cleanliness was everything alright and staff was super kind with us. The only thing is that in that studio was BOILING HOT and really really humid even if was not raining outside and was not that hot. The property has put a little fun for the guests, but still, it was impossible to sleep with a fun on all night. The kitchenware was really limited and they were a little bit dirty so I didn't want to prepare something to eat there. Overall, it's not a bad place!

Stayed 1 night in Aug 2024

6/10 Okay

Robert

3 Sept 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

2 Sept 2024

Liked: Cleanliness, staff & service, amenities

Stayed 5 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service

Excellent staff

The staff were very helpful and efficient.

Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveller

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Joe

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great quite location clean and very nice room

Stayed 3 nights in Aug 2024

4/10 Poor

Julie

26 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

The hotel is split into 4 buildings, we were in one with what seemed to be studios (microwave and fridge). The room was fine, but quite tired. The bathroom was run down and the shower needed fixing (raw edges of tiles, missing sealant). There were not enough charging points in the room and the furniture was old. Felt like a student dorm room. The main hotel lounge area was also run down with no plug sockets and peeling wallpaper. On arrival we were asked if the booking was in a different name (no I only have one name), then told we’d cancelled the booking (we hadn’t) and then finally told we did have a booking. It was basically chaos and we were told ‘not to look so worried’. The shuttle they arranged to and from the festival was helpful though.

Stayed 2 nights in Aug 2024

8/10 Good

Margaret

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel slight issues with internet, but i think that wss more to do with the amount of people connectin to it as hotel was pretty full. Doors are thin so heard people coming back late, but really tht was minor. No air con in executive room. However i am looking forward to staying again.

Stayed 1 night in Aug 2024

2/10 Terrible

Denise

Travelled with group

23 Aug 2024

Someone came into our room in the middle of the night.

Stayed 2 nights in Aug 2024

10/10 Excellent

Niamh

23 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Aug 2024

10/10 Excellent

Gareth

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

8/10 Good

Debbie

Travelled with partner

9 Aug 2024

Liked: Cleanliness, staff & service

The room wa spacious and clean , the only issue was the room was very warm , although there was a fan on the wall it didn't really help. We were only staying the one night so we didn't mention this t the hotel.

Stayed 1 night in Aug 2024

4/10 Poor

Sebastian

Travelled with group

8 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

Breakfast was terrible. Rooms, floors and overall hotel was dirty and almost falling apart. Dont be fooled by the nice facade. Rooms are small and dark. Blinds and Windows didn't work properly. Continental Breakfast is on a first come first served basis. Everything is plastic packed stuff and coffee is not prepared fresh. Staff is nice but rarely present. Cooked breakfast isn't worth it.

Stayed 2 nights in Aug 2024

8/10 Good

tamara, Tacoma

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was exceptional

Stayed 5 nights in Jul 2024

8/10 Good

tamara, Tacoma

Travelled with family

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was extremely responsive and gracious. So very sensitive to our 90yr old mother's needs

Stayed 5 nights in Jul 2024

4/10 Poor

Ron

5 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room!

We stayed in Room 410. The carpet looked like it hadn't been cleaned in a week. The bathroom sink was also dirty. We have stayed in this hotel several times and this will be the last time as the room was unclean.

Stayed 2 nights in Aug 2024