New Continental Hotel, Sure Hotel Collection by Best Western

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Individually decorated, individually furnished, desk, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Room service

Gym

Bar

Parking available

Laundry

Explore the area

Millbay Road, Plymouth, England, PL1 3LD

Plymouth Pavilions
3 min walk
Theatre Royal, Plymouth
5 min walk
Hoe Park
7 min walk
Plymouth (PLH-Plymouth City)
17 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Standard Room, 1 Single Bed, Non Smoking

14 sq m
Sleeps 1
1 Twin Bed

Family Room, Multiple Beds, Non Smoking

27 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

22 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

22 sq m
Sleeps 2
1 Queen Bed

Family Room, Multiple Beds, Non Smoking

27 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Sleeps 5
1 Double Bed and 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

36 sq m
Sleeps 5
1 Double Bed and 3 Twin Beds

Standard Room, 2 Single Beds, Non Smoking

16 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Sleeps 2
1 Double Bed

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Sleeps 1
1 Twin Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Plymouth with a fitness center and a sauna

An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the breakfast at New Continental Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Plymouth Pavilions. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Enjoy British cuisine while dining at Steve's Brasserie
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the cleanliness and overall comfort
Steps from Plymouth Pavilions and 5 minutes by foot from Theatre Royal, Plymouth

New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square meters) and includes conference space. The business-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Steve's Brasserie - This restaurant specializes in British cuisine and serves dinner only.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 7 per day)
Limited on-site parking

Food and drink

Full breakfast available for a fee daily 7 AM–10 AM: GBP 15.00 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Steve's Brasserie

Things to do

Children's pool
Fitness centre
Indoor pool
Sauna
Steam room

Family friendly

Children's pool
High chair
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Business services

Conference space (3025 square feet)
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Electric kettle

Desk
Dryer
Individually decorated
Individually furnished
Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

For more details, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property will place a credit card authorization upon check-in.

Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 15.00 per person
Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth

New Continental Plymouth

New Continental Hotel Torquay

New Continental Torquay

The New Continental Hotel

New Continental Hotel Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Nicholas

Business traveller

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

18 Sept 2024

Liked: Property conditions & facilities, room comfort

My experience

Friendly staff, great location. Room was lovely. Great to have pool and gym. Changing rooms do need a refresh as the showers were grim. Bar meal was ok, seating not really conducive to dining though.

Stayed 1 night in Sep 2024

10/10 Excellent

Frank

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

4/10 Poor

Georgina

Travelled with family

15 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Andrew

14 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The position of the hotel is convenient for town and only 10 minutes walk to The Hoe. I was there 3 night and for two out of three of the breakfasts I had to find a member of staff to order breakfast. They didn't come to take the order. The hotel is noisy with traffic and street noise though due to it's position. The breakfast was good and provided gluten free options, however the tea seemed poor and travelling alone only got a small pot which quickly went cool before the hot breakfast came. Good evening meals in the Brasserie

Stayed 3 nights in Sep 2024

8/10 Good

Gareth

14 Sept 2024

Liked: Cleanliness, staff & service

Good price and very clean, prime location. gym is small and pool also, does have steam room and sauna. Breakfast is good with a good range of options.

Stayed 3 nights in Aug 2024

10/10 Excellent

Caroline

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Business traveller

12 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Sep 2024

6/10 Okay

Matt

11 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Katy

Travelled with family and small children

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was delicious and a fair price for what you get. The kitchen opening times could be a bit better but overall it was great. The staff are lovely, especially Anora. She went above and beyond for us and was great with our 7yo. The beds were very comfortable and the family room we had was a good size for our long weekend away. The only downside to the room was that there was no extractor fan in the bathroom so the room got very warm when someone had a shower/ bath. There was air conditioning though which helped a bit. We were there for a wedding and it was absolutely beautiful. I couldn't fault the staff that were working it at all. I would recommend staying here. The building was beautiful and in a great location

Stayed 4 nights in Sep 2024

8/10 Good

Valerie

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, just a tad noisy

The family room/s we booked was a good size. It had a double bed and a single bed in one room, and then 2 single beds in another room. The bathroom was a massive wet room that looked like it had been recently fitted. The beds were really comfy. The only thing that let it down a bit was that the family room was on the busy road side of the building. It was on a busy traffic junction, and there was a bar just down the road which was fairly noisy - it was a Friday night though. The kids commented about the noise, but then they are not used to being anywhere noisy (as we live on a quiet street) - they soon went to sleep though. Breakfast the following morning was lovely, and the staff were really nice.

Stayed 1 night in Aug 2024

10/10 Excellent

Derrick

Business traveller

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, fantastic staff, pool, sauna and steam room were a bonus. Close to shops, ferry port and Plymouth hoe. Definitely would recommend this hotel and have done, my son and his partner are booked in next month.

Stayed 1 night in Sep 2024

2/10 Terrible

Sean

2 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the 3rd year we have stayed here and this year was the worse experience ever. We paid extra for a four poster room. The room was shabby with paint chips on furniture and worn out patches on the carpets. The windows wouldn't close properly and so the noise from the main road was not blocked out. Most annoyingly, the TV was briken and the toilet seat was not fitted correctly causing it to slide off when you sat on it. These last two were reported to staff on the first night, but they did nothing to resolve this for two days, and only after I informed a different member of staff. On the first evening we ate in the bar area and had to listen to a man making a threatening call to someone. He was almost shouting and was swearing to the point that a family moved their children to another area. The three staff who were in the area did nothing to address this.

Stayed 3 nights in Aug 2024

8/10 Good

golden star

29 Aug 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Bhupinder

Travelled with family

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2024

8/10 Good

Eugen

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Nice hotel, good food, friendly staff, veru good location.

Stayed 2 nights in Aug 2024

8/10 Good

ravi

Business traveller

26 Aug 2024

Liked: Cleanliness, staff & service, room comfort

friendly staff

friendly staff and good location

Stayed 2 nights in Aug 2024

10/10 Excellent

steven

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Rob

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The new continental is well placed , an in walkable distance to the Hoe beach area and to the town centre. I was very pleased with leisure facilities gym 🏋️‍♀️ and spa suite. The only thing i could say negativly was the room we stayed in the sashe windows had worn spring mechanism so windows wouldn't stay open . The cooked breakfast was excellent and staff service was great. Would recommend and would return

Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family and small children

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location,great leisure facilities, wonderful breakfast served in the morning,family room was spacious and comfortable.

Stayed 1 night in Aug 2024

10/10 Excellent

Jacqui

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Returning again

Had a three night break on my own. To chill out as l am a carer. So enjoying some chill out time. The day before l was due to go l had a phone call from the hotel. The lift was out of action and l was booked in on the 5 th floor. I had asked for a walk in shower not in a bath. She was concerned about the stairs. There was no way l could go up all those stairs. So they moved me down to the first floor just in case. Lucky the lift was fixed. They left me on the 1st floor. The floor was absolutely lovely. Very comfortable. Not far to walk to the city centre and the hoe. I like it so much l am going back again on 31st October for two night as a Birthday treat. This will be my top choice of places to stay. Would recommend it .

Stayed 3 nights in Aug 2024

8/10 Good

Sharon

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very helpful and friendly. Conveniently located for town, Barbican, Hoe and theatre.

Stayed 2 nights in Aug 2024

10/10 Excellent

Charlie

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Family, or accessible room was very large and clean. Good location but outward facing rooms very noisy due to single pained glass and a lot of evening events nearby. Ev charging points. Dated in appearance. Nice breakfast.

Stayed 1 night in Aug 2024