New Continental Hotel, Sure Hotel Collection by Best Western

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VIP Access

Choose dates to view prices

Dates

January 2025

February 2025

Individually decorated, individually furnished, desk, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Gym

Bar

Pool

Room service

Parking available

Explore the area

Millbay Road, Plymouth, England, PL1 3LD

Plymouth Pavilions
‪3 min walk‬
Theatre Royal, Plymouth
‪5 min walk‬
Hoe Park
‪7 min walk‬
Plymouth (PLH-Plymouth City)
‪17 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Standard Room, 1 Single Bed, Non Smoking

Exceptional

14 sq m
Sleeps 1
1 Twin Bed

Family Room, Multiple Beds, Non Smoking

Very good

27 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

Excellent

22 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Exceptional

22 sq m
Sleeps 2
1 Queen Bed

Family Room, Multiple Beds, Non Smoking

Very good

27 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Sleeps 5
1 Double Bed and 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Exceptional

36 sq m
Sleeps 5
1 Double Bed and 3 Twin Beds

Standard Room, 2 Single Beds, Non Smoking

Very good

16 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Exceptional

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Exceptional

Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Very good

Sleeps 2
1 Double Bed

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Excellent

Sleeps 1
1 Twin Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Hotel in Plymouth with a fitness center and a sauna

An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the breakfast at New Continental Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Plymouth Pavilions. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Enjoy British cuisine while dining at Steve's Brasserie
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the cleanliness and overall comfort
Steps from Plymouth Pavilions and 5 minutes by foot from Theatre Royal, Plymouth

New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square meters) and includes conference space. The business-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Steve's Brasserie - This restaurant specializes in British cuisine and serves dinner only.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 7 per day)
Limited on-site parking

Food and drink

Full breakfast available for a fee daily 7 AM–10 AM: GBP 15.00 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Steve's Brasserie

Things to do

Children's pool
Fitness centre
Indoor pool
Sauna
Steam room

Family friendly

Children's pool
High chair
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Business services

Conference space (3025 square feet)
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Electric kettle

Desk
Dryer
Individually decorated
Individually furnished
Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

For more details, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property will place a credit card authorization upon check-in.

Guests paying in cash must provide a valid photo ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from December 20 2024 to January 6 2025 (dates subject to change):

Dining venue(s)

The property will be renovating from January 1 2025 to January 1 2025 (completion date subject to change). The following areas are affected:

Fitness facilities
Sauna
Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 15.00 per person
Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth

New Continental Plymouth

New Continental Hotel Torquay

New Continental Torquay

The New Continental Hotel

New Continental Hotel Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Gavin

Business traveller

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Oct 2024

10/10 Excellent

Emma

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The New Continental is conveniently located right in the middle of town. Newly decorated and renovated it’s amazing value. Staff are efficient, polite and friendly.

Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Business traveller

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

julie

14 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

13 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Good position

Easy check-in. Good size room, very warm room. Easy check-out Very convenient position for Theater Royal and Plymouth pavillions.

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

12 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

william

5 Oct 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

mark

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great central location

Really nice and helpful staff, very quick turnaround of online queries - couldn't have been more helpful.

Stayed 2 nights in Sep 2024

10/10 Excellent

Tracey

27 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

colin

Travelled with group

26 Sept 2024

Disliked: Property conditions & facilities, room comfort

Leaking ceilings

Hotel is old, is fairly clean but smells stuffy . Our bedroom ceiling was leaking. Room was fairly small bathroom was tiny but clean. Breakfast staff gave poor servi e and seemed not to care for its guests. Breakfast had sat undar a heat lamp and was dry, served on a scorching plate.

Stayed 2 nights in Sep 2024

8/10 Good

ian

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Recommended, clean modern take on a classic hotel with friendly staff.

Stayed 1 night in Sep 2024

6/10 Okay

Theresa

Travelled with family

22 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Barbara

22 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

6/10 Okay

Lee

Business traveller

20 Sept 2024

Liked: Cleanliness, room comfort

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

19 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Business traveller

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

18 Sept 2024

Liked: Property conditions & facilities, room comfort

My experience

Friendly staff, great location. Room was lovely. Great to have pool and gym. Changing rooms do need a refresh as the showers were grim. Bar meal was ok, seating not really conducive to dining though.

Stayed 1 night in Sep 2024

10/10 Excellent

Frank

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

4/10 Poor

Georgina

Travelled with family

15 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Andrew

14 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The position of the hotel is convenient for town and only 10 minutes walk to The Hoe. I was there 3 night and for two out of three of the breakfasts I had to find a member of staff to order breakfast. They didn't come to take the order. The hotel is noisy with traffic and street noise though due to it's position. The breakfast was good and provided gluten free options, however the tea seemed poor and travelling alone only got a small pot which quickly went cool before the hot breakfast came. Good evening meals in the Brasserie

Stayed 3 nights in Sep 2024

8/10 Good

Gareth

14 Sept 2024

Liked: Cleanliness, staff & service

Good price and very clean, prime location. gym is small and pool also, does have steam room and sauna. Breakfast is good with a good range of options.

Stayed 3 nights in Aug 2024