New Continental Hotel, Sure Hotel Collection by Best Western

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VIP Access

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Dates

February 2025

March 2025

Individually decorated, individually furnished, desk, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Gym
Bar
Pool
Room service
Parking available

Explore the area

Millbay Road, Plymouth, England, PL1 3LD

Plymouth Pavilions
‪3 min walk‬
Theatre Royal, Plymouth
‪5 min walk‬
Hoe Park
‪7 min walk‬
Plymouth (PLH-Plymouth City)
‪17 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Standard Room, 1 Single Bed, Non Smoking

14 sq m
Sleeps 1
1 Twin Bed

Family Room, Multiple Beds, Non Smoking

27 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

22 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

22 sq m
Sleeps 2
1 Queen Bed

Family Room, Multiple Beds, Non Smoking

27 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Sleeps 5
1 Double Bed and 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

36 sq m
Sleeps 5
1 Double Bed and 3 Twin Beds

Standard Room, 2 Single Beds, Non Smoking

16 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Sleeps 2
1 Double Bed

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Sleeps 1
1 Twin Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Gym

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Hotel with a fitness center, near National Marine Aquarium

An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the breakfast at New Continental Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Plymouth Pavilions. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Enjoy British cuisine while dining at Steve's Brasserie
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the cleanliness and overall comfort
Just a 3-minute drive from National Marine Aquarium and 12 minutes from Dartmoor National Park

New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square meters) and includes conference space. The business-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Steve's Brasserie - This restaurant specializes in British cuisine and serves dinner only.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 7 per day)
Limited on-site parking

Food and drink

Full breakfast available for a fee daily 7 AM–10 AM: GBP 15.00 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Steve's Brasserie

Things to do

Children's pool
Fitness centre
Indoor pool
Sauna
Steam room

Family friendly

Children's pool
High chair
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Business services

Conference space (3025 square feet)
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Electric kettle

Desk
Dryer
Individually decorated
Individually furnished
Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property will place a credit card authorization upon check-in.

Guests paying in cash must provide a valid photo ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from February 25 2025 to February 26 2025 (dates subject to change):

Swimming pool

The property will be renovating from February 25 2025 to February 25 2025 (completion date subject to change). The following areas are affected:

Fitness facilities
Sauna
Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 15.00 per person
Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth

New Continental Plymouth

New Continental Hotel Torquay

New Continental Torquay

The New Continental Hotel

New Continental Hotel Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Neil

Business traveller

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent business stay.

All good, all clean and staff were excellent.

Stayed 1 night in Nov 2024

8/10 Good

Teresa

18 Nov 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Christopher

Business traveller

18 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is locally placed to the Barbican area where there are lots of bars and eateries. It's around a good 5 minute walk. Parking is limited at the hotel and spaces are not the widest

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

18 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Robin

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I went to this hotel for an army reunion dinner. The facilities were very good, and we were looked after wonderfully by all the staff.

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Business traveller

16 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous room, clean and comfortable. The worst meal ever in Steves Brasserie, the (lone) waiter redeemed it by being lovely and replacing my dinner with something edible. Overall I thought the hotel was excellent value, all the staff were professional and personable. Probably would use a different restaurant, but recommend the hotel.

Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Business traveller

15 Nov 2024

Liked: Cleanliness

Stayed 2 nights in Nov 2024

10/10 Excellent

Sharmeen

15 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller

13 Nov 2024

Liked: Cleanliness

Disliked: Staff & service

Average

Was disappointed that wasn't offered an upgrade when Hotels.Com Gold Member says this should be offered when available ???? Also - my Company Credit card wasn't working (Hotel Room had already been paid in full) and the receptionist tried my card and when it failed - stated that I couldn't stay the night unless I produced another card !! Had to use a card i never use luckily I had it with me Probably wont be staying again

Stayed 1 night in Nov 2024

10/10 Excellent

Alex

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really good place to stay.

Staff great. Good facilities.

Stayed 2 nights in Nov 2024

10/10 Excellent

toni

Travelled with family

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked two rooms for one night so that my sister and I could see Squeeze in concert at the Plymouth Pavilions. The venue is right across from the hotel, just a quick walk through the car park so its location could not be bettered. It is also very walkable to Drakes Circus. For the price we paid, with breakfast, we will certainly use this hotel again. No complaints other than a lot of the car parking spaces are very narrow. Other than that we were very happy.

Stayed 1 night in Nov 2024

10/10 Excellent

HERNANDO

Travelled with family

9 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location . Breakfast amazing. Good service and friendly team

Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group

7 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff and spotlessly clean. A1 stay ar this hotel.

Stayed 2 nights in Nov 2024

10/10 Excellent

Sam

4 Nov 2024

Liked: Cleanliness

Stayed 2 nights in Nov 2024

10/10 Excellent

Shaun

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very comfortable accomodation with helpful staff.

Stayed 2 nights in Oct 2024

10/10 Excellent

peter

Business traveller

23 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

danny

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Karen

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location for shows at the Plymouth Pavillions.

Stayed 1 night in Oct 2024

8/10 Good

Carol

Travelled with family, Travelled with group

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All staff were friendly. My only issue is our hot breakfast was served before we had finished our cereal .

Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Business traveller

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Oct 2024

10/10 Excellent

Emma

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The New Continental is conveniently located right in the middle of town. Newly decorated and renovated it’s amazing value. Staff are efficient, polite and friendly.

Stayed 1 night in Oct 2024