The Queens Hotel

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Room service
Bar
Pet-friendly
Laundry
Breakfast included

Explore the area

The Promenade, Penzance, England, TR18 4HG

Penzance Beach
‪2 min walk‬
Penzance Ferry Terminal
‪7 min walk‬
Egyptian House
‪7 min walk‬
Penzance (PZE-Penzance Heliport)
‪7 min drive‬

Room options

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

14 sq m
Sleeps 2
1 Double Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

12 sq m
Sleeps 1
1 Twin Bed

Twin Room

17 sq m
Sleeps 2
1 Twin Bed

Single Room, Bathtub

11 sq m
Sleeps 1
1 Twin Bed

Standard Twin Room, Bathtub

17 sq m
Sleeps 2
1 Twin Bed

Superior Double Room

Sleeps 2
1 Double Bed

Double Room, Bathtub, Sea View

28 sq m
Sea view
Sleeps 2
1 Queen Bed

Twin Room, Sea View

26 sq m
Sea view
Sleeps 2
1 Twin Bed

Standard Double Room

14 sq m
Sleeps 2
1 Double Bed

Single Room, Sea View

19 sq m
Sea view
Sleeps 1
1 Twin Bed

Similar properties

Pool
Free WiFi
Restaurant
Breakfast available

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About this property

Hotel in Penzance with free breakfast and a 24-hour front desk

Along with a restaurant, this hotel has a bar/lounge and concierge services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

The Queens Hotel offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Queens Hotel. During your stay, you're just a quick walk from Penzance Beach. Free breakfast, free WiFi in public areas, and free self parking are available.

Free full breakfast served daily
Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include dry cleaning/laundry, a concierge, and a porter
Guests speak favorably about the overall condition of the property and the clean accommodations
Steps from Penzance Beach and 4 minutes by foot from Penlee House Gallery and Museum
Cats and dogs welcome for free

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Queens Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Penzance hotel.

Guests are served free full breakfast daily from 7:30 AM to 10:30 AM.

Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free full breakfast available daily 7:30 AM–10:30 AM
1 restaurant
1 bar
Room service available

Family friendly

Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 76
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas (fines apply)
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Desk
Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 16

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 75.0 per stay.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance

Queens Penzance

The Queens Hotel Hotel

The Queens Hotel Penzance

The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Steve

3 Nov 2024

Liked: Cleanliness, staff & service

The hotel shows its age; although, that is part of the local attraction and charm. Restaurant service was excellent, in particular. Front desk staff were very welcoming and helpful.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jenny

2 Nov 2024

Liked: Staff & service, property conditions & facilities

Perfectly situated within east walking distance of town centre, sea front and other facilities. Staff very friendly and helpful in lots of different ways, breakfast very good indeed (lots of choice) and rates very reasonable. I booked because Premier Inn full but next time I would have this as first choice.

Stayed 6 nights in Oct 2024

10/10 Excellent

Matthew

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All gooy

Stayed 1 night in Oct 2024

10/10 Excellent

dave

Travelled with partner

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent hotel

Stayed 1 night in Sep 2024

6/10 Okay

Claire

7 Oct 2024

Liked: Property conditions & facilities

Stayed 1 night in Sep 2024

4/10 Poor

Thura

Travelled with partner

3 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Too pricey for the condition of the room and amenities

Stayed 3 nights in Sep 2024

10/10 Excellent

Louise

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient place to lay my head en route from the Scillies, especially because the ferry had to run late because of poor weather. Thank you.

Stayed 1 night in Sep 2024

10/10 Excellent

David

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Harry

Travelled with partner

20 Sept 2024

Position on sea front and convenient for ferry. Looked grand but dated, small and tired behind

Stayed 2 nights in Sep 2024

10/10 Excellent

Susanne

Travelled with pets

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Loved the old school hotel feel. The recrptionist Martin was just so calm and gentle.

Stayed 1 night in Sep 2024

8/10 Good

Andrew

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property, the quality of management, the staff and the food were all excellent. We were perhaps unfortunate in having a room with drawbacks: a lack of electric sockets - it was only possible to plug in the kettle on the floor, to plug in my laptop I had to unplug the phone,: the bathroom was cold - a huge single-glazed window that could not be closed completely, a very small towel rail radiatior that was barely on, nowhere by the basin to put anything (except the floor). Maybe it's the hotels.com problem: you get the worst room in the hotel if you book through hotels.com.

Stayed 2 nights in Sep 2024

8/10 Good

Victoria

10 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Helen

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful seaside hotel

Stayed 1 night in Aug 2024

10/10 Excellent

Scolmore

Business traveller

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A safe booking.

It's always a safe booking at the Queens. I know I will get a comfortable bed and friwndly staff. 24 hour bar and a good breakfast. I stay regularly for business.

Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely view. Friendly and helpful staff. Comfortable environment for me as a solo traveller.

Stayed 4 nights in Aug 2024

8/10 Good

Mark

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay in this old style hotel - the foyer and dining room were quite grand, perhaps more so in the past. The room was good and modern. Breakfast was ok, but as it was inclusive I can't complain. Sea front location, near to the town at a reasonable price.

Stayed 3 nights in Jul 2024

6/10 Okay

Shirley

Travelled with group

27 Aug 2024

Disliked: Cleanliness, amenities

Hotel is in a great location but is let down by tired condition. My room had a loose window that whistled all night in the wind, the old bathroom could have been cleaner, low hot water pressure. My friend’s room hadn’t been cleaned properly, still had rubbish from previous occupant behind the chair. It took 2 complaints over 2 days to be resolved but not satisfactorily. Housekeeping is every 3 days, not daily as Expedia says, we weren’t told this at check in. Staff are friendly but not as professional as I would expect for a large busy hotel. Restaurant staff gave me a jug of milk off a used table when I requested milk! Hotel is probably ok for an overnight stay but not longer. Free secure parking is great but it was a disappointing experience overall.

Stayed 3 nights in Aug 2024

8/10 Good

Arlene

20 Aug 2024

Liked: Amenities, property conditions & facilities

Beautiful old building. Nicely situated on the waterfront.

Stayed 4 nights in Aug 2024

8/10 Good

Nicola

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable stay, terrible food.

Hotel a bit tired, however my room itself looked more updated, especially the bathroom. Comfortable bed, no complaints about the room. Was able to park in the car park for four of my five nights and found parking easy enough nearby on the night I couldn't. Only complaint was the food, it is dire. I had breakfast included but after the first day I didn't bothet again. The worst ever full English I've ever haf.

Stayed 5 nights in Aug 2024

10/10 Excellent

Toria

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice seaside hotel

The staff were all lovely from the gentleman on reception, the girl at the bar and the staff at breakfast. The room was nice and clean. The bathroom looked nice and the shower was lovely. Lovely view of the sea from the breakfast room and the food was delicious. We enjoyed our stay.

Stayed 1 night in Aug 2024

8/10 Good

Nigel

6 Aug 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very grand Perfectly situated

Stayed 1 night in Jul 2024

10/10 Excellent

Darrel

Business traveller

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nostalgic Beachfront Hotel

A lovely old, nostalgic beachfront Hotel in Penzance, that’s been well looked after. It was very clean throughout. My room was clean, spacious, with a super comfy bed, plus a delightful view of the ocean. The staff were extremely friendly, helpful and informative, plus!, there was Safe and secure parking, which was a bonus.

Stayed 1 night in Jul 2024

6/10 Okay

Andrew

29 Jul 2024

Disliked: Property conditions & facilities

So so

Nice old building echoing seaside holidays in years gone by. Room service only once every three days. No soap - and shower gel sufficient for only one shower - so take your own. Low water pressure in the shower, barely sufficient. Packed lunch in lieu of breakfast at £10-95 should be priced at under £4. Noisy gulls outside the window squaking all night. The staff are very nice and do their best.

Stayed 3 nights in Jul 2024