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The Queens Hotel

3-star property
The Promenade, Penzance, England (01) 562 1066
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4.4 out of 5
Excellent!
See all 8 ebookers Reviews

"Amazing view of the sea from my room, cool breeze for sleeping . Great breakfast in the morning . Staff very friendly " More

By a verified traveller on Wed 28 Jul 2021

Points Of Interest

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Single Room, Bathtub

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room, Sea View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room, Bathtub

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Bathtub, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Queens Hotel. During your stay, you're just a quick walk from Penzance Beach. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Steps from Penzance Beach and 4 minutes on foot from Penlee House Gallery and Museum
  • Cats and dogs welcome free of charge

The Queens Hotel ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Queens Hotel

Everyone (7) Couples (1)
5 out of 5
Amazing view of the sea from my room, cool breeze for sleeping . Great breakfast in the morning . Staff very friendly

Posted by on 28 Jul 2021

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Comment from Hotel Management

28 Jul 2021 by Rhys

Thank you for your kind review, it is always lovely to receive such warm words. we hope that you enjoyed your stay and that you return again one day. Kindest Regards

3 out of 5
The position is unbeatable. It is nice that the hotel has retained some local character. Staff were efficient but not friendly even after a longer stay. I often had to scour Penzance streets for parking as the carpark is first come first served, including restaurant users.

Posted by on 7 Jul 2021

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Comment from Hotel Management

8 Jul 2021 by Rhys

Thank you for your kind review, it is always lovely to receive such warm words. we hope that you enjoyed your stay and that you return again one day. Kindest Regards

5 out of 5

Posted by on 5 Jul 2021

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Comment from Hotel Management

16 Jul 2021 by Rhys

Thank you for your kind review, it is always lovely to receive such warm words. we hope that you enjoyed your stay and that you return again one day. Kindest Regards

5 out of 5

Great stay

Amazing sea view and comfy bed. On site parking as well. Evening meal was Absolutely delicious pork wrapped in bacon. The buffet breakfast not bad but everything was warm not hot.

Posted by , from Salisbury Wiltshire on 6 Jan 2018

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Comment from Hotel Management

24 Jan 2018 by Gemma

Thank you for your kind review, we always appreciate and value our customers feedback. We have taken a note with regards to the breakfast buffet and we will look into it for you. We hope that you visit again soon.

5 out of 5

Brilliant staff

The staff were excellent. I'd arrived earlier than check-in as I had a wedding to attend and the man at the desk made sure that my room was ready within half an hour of my arrival. All the staff I spoke to were very accommodating and helpful. My room was basic, but comfortable and clean.

Posted by on 4 Sep 2017

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Comment from Hotel Management

6 Aug 2018 by Reception

Thank you for your feedback. Queens Hotel

4 out of 5

Comfortable old fashioned hotel on promenade.

Location: went to Penlee Gallery - worth a visit - small displays but well presented
Room and bathroom very comfortable - quiet facing away from sea. Good breakfast view of the sea.

Posted by on 31 Mar 2017

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Comment from Hotel Management

6 Aug 2018 by Reception

Thank you for your feedback. Queens Hotel

3 out of 5

Very small room and even smaller bathroom.

The room was in a bad condition and very old furnish. Bathroom was smallest I've ever seen. Not worth the money I spent. The location is good but really a below average hotel for a 3 star.

Posted by on 30 Aug 2016

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Comment from Hotel Management

6 Aug 2018 by Reception

Thank you for your feedback. Queens Hotel

5 out of 5

Super Hotel mit blick aufs meer

Sehr sauber und gemütliche zimmer. Obwohl mein zimmer zur strasse stand war es sehr ruhig. Das frühstücksbuffed war auch gut, ich würde jederzeit wieder dort hin gehen. Auch die hilfsbereitschaft des personals war super.

Posted by , from Zug on 22 Nov 2017

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Comment from Hotel Management

26 Nov 2017 by Reception

Vielen Dank für Ihre Bewertung, wir hoffen, Sie kommen wieder!

About the The Queens Hotel

Location The Promenade, Penzance, England TR18 4HG

Renovations + Closures

The property is closed between 22 December and 29 January.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. The business-friendly The Queens Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3-star Penzance hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1862
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Penzance (PZC-Penzance Train Station) (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

The Queens Hotel offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.

On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per stay.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Queens Hotel Penzance
  • Queens Penzance
  • The Queens Hotel Hotel
  • The Queens Hotel Penzance
  • The Queens Hotel Hotel Penzance

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.