Shap Wells Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym

24/7 front desk

Bar

Room service

Laundry

Explore the area

Shap, Cumbria, Penrith, England, CA10 3QU

Yorkshire Dales National Park
8 min drive
Shap Abbey
9 min drive
Appleby Station
27 min drive
Burneside Station
31 min drive

Room options

Desk, laptop workspace, free WiFi, bed sheets

Basic Single Room

8 sq m
Sleeps 1
1 Twin Bed

Traditional Triple Room, 1 Bedroom, Garden View

16 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

16 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Traditional Double Room, 1 Bedroom, Garden View

15 sq m
Sleeps 3
1 Double Bed

Traditional Twin Room, 1 Bedroom, Garden View

15 sq m
Sleeps 3
2 Twin Beds

Similar properties

Pet-friendly

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Penrith with a fitness center and a 24-hour front desk

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Shap Wells Hotel. During your stay, you'll be close to Orton Community Park. Features include free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Amenities include newspapers, meeting rooms, and laundry facilities
Onsite recreation includes a gym
Just a 5-minute drive from Orton Community Park and 8 minutes from Yorkshire Dales National Park
Pets welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

Shap Wells Hotel has a restaurant on site.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 12.50 for adults and GBP 7.00 for children
1 restaurant
1 bar
Room service available

Things to do

Arcade/games room
Billiards/pool table
Fitness centre

Family friendly

Arcade/games room
Laundry facilities

Conveniences

Banquet hall
Lift
Library
Newspapers in reception
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

Meeting rooms

Outdoors

Garden
Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Private bathroom
Shower/bath combination
Towels

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Desk
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 10.00

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 10.00 (subject to availability)
Late check-out fee: GBP 10.00 (subject to availability)
Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel

Shap Wells Hotel Penrith

Shap Wells Hotel Hotel Penrith

Hotel Shap

Shap Wells

Shap Wells Hotel Penrith

Shap Wells Penrith

Shap Wells Hotel Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

john

Business traveller

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice stay

Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner

21 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Overall it was a good and enjoyable stay. However the only downside was the slowness of service at the evening meal.

Stayed 1 night in Sep 2024

10/10 Excellent

annie

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, amenities

What a lovely peaceful place and the staff were so lovely lovely stay and value for money

Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveller

18 Sept 2024

Liked: Staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

JD

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

Lovely location. Stayed in accessible room 94. Very good access. Very comfortable. Staff brilliant and helpful. Breakfast very good. Would highly recommend.

Stayed 1 night in Sep 2024

8/10 Good

Felicity

15 Sept 2024

Liked: Amenities

Interesting

Stayed 1 night in Sep 2024

10/10 Excellent

MARGARET

8 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Ste

Business traveller, Travelled with group

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service

Stayed 2 nights in Sep 2024

8/10 Good

Diane

Travelled with partner

5 Sept 2024

Staff very friendly in all departments, food was excellent, both dinner and breakfast. Room although on the small side was adequate, however some areas hadn’t been cleaned to a reasonable standard. The downstairs areas were very clean and had been updated.

Stayed 1 night in Aug 2024

8/10 Good

Emma

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for a stop over but tired

We stayed for one night. It was pleasant enough. Staff were lovely and the room was adequate but tired. In fact the whole hotel was tired looking but it is a beautiful none the less

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with family, Travelled with group

2 Sept 2024

Liked: Cleanliness, staff & service, amenities

In the middle of nowhere this busy hotel is managed by limited staff that seem to have great passion for your enjoyment at heart It's a great base to explore the area but transport is essential. Close to the motorway makes it easily accessible and situated in a small woodland keeps it quiet and peaceful The hotel itself is moderate but clean and well presented with good parking although the acees roads to the property are a little narrow and potholey. The restaurant menu is a bit limited but food is good on the hole with a well stocked bar and cosy bar area I would certainly stop again when visiting the area !

Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

30 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Kelso

26 Aug 2024

old fashioned but very good indeed.

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really great find

Superb old hotel out on the moors, friendly and welcoming staff, great food. Would I stay again..? Absolutely

Stayed 1 night in Aug 2024

8/10 Good

Ang

25 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Alan

Travelled with partner

24 Aug 2024

Disliked: Cleanliness, property conditions & facilities

The hotel is remote and access roads are full of pot holes...take it slow! The hotel is dated and overpriced. The bedrooms are small and very tired looking. The bathroom wasnt clean and needs to be replaced. For one night it is ok, especially after a long drive, if you like 70/80's decor then this is for you.

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as always

We stay at shap wells about 4 times per year and once again we had a wonderful stay, staff are very friendly and professional and they always let us have a basement room for our sausage dog, we will be back again soon, thank you Paul and Marion machin

Stayed 2 nights in Aug 2024

8/10 Good

John

18 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly welcome

We loved the friendly staff

Stayed 1 night in Aug 2024

6/10 Okay

Amanda

7 Aug 2024

Liked: Cleanliness, staff & service

Delightful surroundings, though poor entry to the hotel- private road is narrow- only room for 1 car. Very pleasant staff. Room a bit dated.

Stayed 1 night in Aug 2024

6/10 Okay

Mitra

3 Aug 2024

Stayed 1 night in Jul 2024

6/10 Okay

Clare

Travelled with family

28 Jul 2024

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

Tired hotel. Avoid at peak times with kids/ dogs

Quite old fashioned hotel . Lovely inside and grand however rooms quite dated and tired in places. Bathroom especially dated and no luxuries at all. The hotel had a coach party in and service was quite slow. Luckily had some drinks in car as no service and no dogs allowed in bar area ! Wouldnt recommend for single parent with kids. Staff were helpful when asked and had time but unable to see to everyone. Compared to other hotels for.same money would not.use again . Breakfast was great and really enjoyed it. Small selection but nice.

Stayed 1 night in Jul 2024