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3.5 out of 5

"Nice hotel, good chance from the usual standardized chain's. Great location, stunning views and good amtosphere in the hotel due to the regular themed ... " More

By Ben R. on Sat 20 Feb 2016

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Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Traditional Triple Room, 1 Bedroom, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Traditional Twin Room, 1 Bedroom, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Traditional Double Room, 1 Bedroom, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Shap Wells Hotel. During your stay, you'll be close to Orton Community Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include newspapers, meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Just a 5-minute drive from Orton Community Park and 8 minutes from Yorkshire Dales National Park
  • Pets welcome for a fee (restrictions apply)

Shap Wells Hotel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Shap Wells Hotel

Couples (4)
4 out of 5

Good location, lots of character

Nice hotel, good chance from the usual standardized chain's. Great location, stunning views and good amtosphere in the hotel due to the regular themed events. Plus the Staff were very friendly and always willing to help. We got a standard room and it was clean and perfectly functional for a couple of nights. Only slight complaint is that the bed seemed a bit of on the small side for a double. Highly recommended though and would definitely stay again!

Posted by on 20 Feb 2016

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4 out of 5

Lovely setting, great price

Stayed here for a night in the lakes with my girlfriend after spending a couple of hours at the Aqua Sana in nearby Centre Parcs (just a 20 min drive away - i can't recommend this spa highly enough!). Got the room for a bargain price - surrounded by fields with a river running by feels like you're miles from civilisation yet you're just a couple miles from the M6. Hotel is a little dated but open fires, Chesterfield sofas and a reasonably proved bar make up for it. Definitely recommend.

Posted by on 7 Dec 2015

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5 out of 5

good trip enjoyed the stay at hotel

wefound location breath taking. loved peace in the country side. Food was good. overall v.good. would recomend to my friends. very close to lots of activities. Easy reach of main towns. One can go for walks from the hotel. 2 water courses surround the hotel. Easy to find. very close to M6.

Posted by on 8 Aug 2015

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1 out of 5

Poor

Very remote location. Poor value for your money! On site restaurant is expensive and closest town is 20 min drive on high way!

Posted by on 1 Sep 2014

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available. This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Shap Wells Hotel offers 100 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.

Shap Wells Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shap Wells Hotel Hotel
  • Shap Wells Hotel Penrith
  • Shap Wells Hotel Hotel Penrith
  • Hotel Shap
  • Shap Wells
  • Shap Wells Hotel Penrith
  • Shap Wells Penrith

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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