North Lakes Hotel And Spa

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

Pool

Spa

Gym

Bar

24/7 front desk

Explore the area

Ullswater Road, Penrith, England, CA11 8QT

Penrith Castle
‪10 min walk‬
St Andrew's Church
‪16 min walk‬
Penrith & Eden Museum
‪17 min walk‬
Carlisle (CAX)
‪38 min drive‬

Room options

Cosy Double

19 sq m
Sleeps 2
1 Double Bed

Family Suite

22 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Superior Double Room

22 sq m
Sleeps 2
1 Double Bed

Double or Twin Room

20 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Superior Family Room

22 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Junior Suite (Four Poster)

Sleeps 2
1 King Bed

Standard Room

18 sq m
Sleeps 2
2 Twin Beds

Suite (Four Poster)

22 sq m
Sleeps 2
1 Double Bed

Similar properties

Breakfast included

Pet-friendly

Free WiFi

Restaurant

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

Hotel with a full-service spa, a quick walk to Penrith Castle

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and bathrobes. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at North Lakes Hotel And Spa. During your stay, you're just a quick walk from Penrith Castle. Features include free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi
Free self parking
Enjoy local cuisine while dining at Penrith
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Indulge with manicures and pedicures, facials, or body treatments at North Lakes Spa
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the helpful staff and the clean accommodations
10 minutes by foot from Penrith Castle and a 2-minute drive from Rheged

North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM.

North Lakes Hotel And Spa has a restaurant serving lunch, dinner, and light fare.

Late night fare is available from 24-hour room service.

Languages

English, Polish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Electric car charging station on site

Food and drink

Cooked-to-order breakfast available for a fee 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: GBP 16.95-19.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

Penrith

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Indoor pool
Laundry facilities

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Business services

Business centre
Conference space (732 square feet)
Meeting rooms

Outdoors

Pool sunloungers
Terrace

Spa

5 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - prenatal
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bath
Lift
Grab bar near toilet
Wheelchair-accessible (may have limits)

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

43-inch TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Individually decorated
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:

Dining venue(s)

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Facilities fee: GBP 15 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel

North Lakes Hotel Penrith

North Lakes Penrith

North Lakes And Spa Penrith

North Lakes Hotel Spa

North Lakes Hotel And Spa Hotel

North Lakes Hotel And Spa Penrith

North Lakes Hotel And Spa Hotel Penrith

North Lakes Hotel And Spa Reviews

8.8

Excellent

Travelled with family

22 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Definitely not a 4-Star stay

The foyer was pleasant and staff throughout did their best to accommodate. However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard. The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning. Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan! Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards. While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.

Stayed 1 night in Oct 2024

10/10 Excellent

JP

21 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Sonya

Travelled with family

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Perfect hotel very clean had everything you need, will definitely be back.

Stayed 1 night in Oct 2024

10/10 Excellent

Kristian

Travelled with partner

20 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have just returned from a two night stay at the hotel with one morning spent in the spa. The hotel was really easy to find and the location was great for getting to towns nearby. The staff were friendly and accommodating. We had breakfast in the restaurant which was really nice and dined there in the evening. We would highly recommend. Thank you for a great weekend.

Stayed 2 nights in Oct 2024

8/10 Good

Graham

Travelled with partner

14 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel that we enjoyed, HOWEVER we we informed after booking that there is a £15 per person fee to use the pool and spa for those who book through Expedia/Hotels.com....... A fee is mentioned in the hotel description if you go and read through the info, but the value of the fee is not mentioned. So whilst i actually booked thia hotel specific for the pool and spa, we did not use either. The actual fee need to be mentioned in the hotel details on their listing. In future if we use this hotel again, which we might because it was very nice, we will book direct as the spa fee only applies to third party bookings.

Stayed 1 night in Oct 2024

8/10 Good

Benjamin

10 Oct 2024

Stayed 1 night in Oct 2024

Nazneen

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff at the hotel were very friendly and polite. The hotel was very clean and really enjoyed using the spa facilities.

Stayed 2 nights in Sep 2024

10/10 Excellent

r

Business traveller

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Kate

Travelled with family

23 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

8/10 Good

Neil

Travelled with family

Paul

15 Sept 2024

Liked: Cleanliness

Disliked: Staff & service

To be honest a nice hotel with a wonderful restaurant. However the staff and their attention to customer service lacked somewhat and the Spa for £15 per person extra charge was a disappointment. Would not go back to stay on the hotel or the spa but would consider returning to the restaurant.

Stayed 1 night in Sep 2024