Holiday Inn Norwich, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Norwich, an IHG Hotel

Exterior
Indoor pool
Point of interest
Standard Room, 1 Double Bed, Accessible
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Ipswich Road, Norwich, England, NR4 6EP
  • Eaton Park
    4 min drive
  • Yuan Feng
    5 min walk
  • Norwich Station
    13 min drive
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Norwich, an IHG Hotel

Hotel with a full-service spa, near Norwich Theatre Royal
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Holiday Inn Norwich, an IHG Hotel offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Norwich, an IHG Hotel. During your stay, you're just a quick walk from Danby Wood. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, body treatments, or facials at the spa
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Norwich Theatre Royal and 6 minutes from The Forum
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Norwich, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 212 square feet (20 square meters) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly Holiday Inn Norwich, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Norwich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Junction Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (212 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow menu

Bathroom

  • Bath
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 9 to November 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Norwich, An Ihg Hotel Norwich
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich, an IHG Hotel Hotel
Holiday Inn Norwich, an IHG Hotel Norwich
Holiday Inn Norwich, an IHG Hotel Hotel Norwich

Holiday Inn Norwich, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 296 out of 760 reviews" "
Rating 8 - Good. 329 out of 760 reviews" "
Rating 6 - Okay. 90 out of 760 reviews" "
Rating 4 - Poor. 27 out of 760 reviews" "
Rating 2 - Terrible. 18 out of 760 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

CARL

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close by to Norwich. Very good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

EMMA

Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whistlestop visit
Only stayed 2 nights. Rest of time touring using hotel as a base. Therefore limited experience to offer a detailed view.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ian

Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay.
We stayed for 2 nights. The room was very clean and tidy and the buffet breakfast was excellent. Plenty of free parking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. Room was clean and tidy on arrival. Staff friendly. Would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Ramakrishna

Business traveller
Stayed 1 night in Aug 2024

2/10 Terrible

Jack

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My noodle soup for dinner came with a dead fly and a hair in it. The restaurant manager was very good but I cancelled breakfast and opted for McDonalds. When I went outside for a cigarette at 11pm, I saw a mouse run down the hallway. Reported to the staff in the morning. Rooms were awkwardly small, thin walls, and the TV was just on the side of a desk and you couldn't easily watch it from bed without craning your neck. The shower was visibly grimey, the shower on/off valve felt like it was about to fall off, most plug sockets weren't even installed properly in the side of the bed and were visibly wonky. One plug socket was damaged and looked like it was falling off. £90 is insanely expensive for that, and the place is not fit to eat in. Flies in the food and mice running down hallways point to real issues with cleanliness and pest control.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Felipe

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Air conditioning wasn’t working in our room and quite hot
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Very attractive & good renovated hotel. Decoration good, standard room shower room is a bit tight. Excellent breakfast, lovely staff, pool, sauna & jaccuzzi. Adequate car parking, on bus routes to Norwich, although these are no good evening times.
Stayed 4 nights in Jul 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property for a weekend stay. Room was spacious and very clean. Well equipped with tea and coffee plus kettle. Breakfast was very good.
Stayed 2 nights in Jun 2024

6/10 Okay

MR G

Travelled with group
Good location and parking for visit to Lotus .
Stayed 1 night in Jun 2024