Holiday Inn Norwich City, an IHG Hotel

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Dates

January 2025

February 2025

Standard Room, 2 Double Beds (Pitch View)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service

Gym

Parking available

24/7 front desk

Bar

Pet-friendly

Explore the area

Carrow Road, Norwich, England, NR1 1HU

Carrow Road
‪1 min walk‬
Norwich Riverside Walk
‪9 min walk‬
Tombland
‪18 min walk‬
Norwich (NWI-Norwich Intl.)
‪18 min drive‬

Room options

Standard Room, 1 King Bed

Excellent

16 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible

Excellent

17 sq m
Sleeps 2
1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

17 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed

Exceptional

17 sq m
Sleeps 2
1 King Bed

Standard Room

Exceptional

16 sq m
Sleeps 2
1 Twin Bed

Premium Room

Exceptional

17 sq m
Sleeps 2
1 Twin Bed

Standard Room, 2 Double Beds

Wonderful

17 sq m
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, View (Pitch View)

17 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, View (Pitch View)

17 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, View (Pitch View)

Very good

17 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool

Spa

Pet-friendly

Kids pool

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Hotel with a fitness center, steps from Carrow Road

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.

Holiday Inn Norwich City, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of Holiday Inn Norwich City, an IHG Hotel's great location. During your stay, you're just a quick walk from Carrow Road. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, a business center, and a meeting room
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the location
Steps from Carrow Road and 4 minutes by foot from Norfolk Broads
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City, an IHG Hotel. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 7.95 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.95 per person
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Free cots/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

Business centre
Conference space (129 square feet)
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Pillow menu

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV channels
Flat-screen TV
Films for purchase

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Phone
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16.95 per person
Self parking fee: GBP 7.95 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City

Holiday Inn Norwich City

Norwich City Holiday Inn

Holiday Inn Norwich City Hotel Norwich

Norwich Holiday Inn

Holiday Inn Norwich City Hotel

Norwich Holiday Inn

Holiday Inn Norwich City

Holiday Norwich City, An Ihg

Holiday Inn Norwich City an IHG Hotel

Holiday Inn Norwich City, an IHG Hotel Hotel

Holiday Inn Norwich City, an IHG Hotel Norwich

Holiday Inn Norwich City, an IHG Hotel Hotel Norwich

Holiday Inn Norwich City, an IHG Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Shabion

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Travelled with family

3 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at this hotel 5 or 6 times over the past few years as our child is at UEA and this is a good choice for when in Norwich. A short drive to the city center and UEA. The hotel is quiet and the breakfast is always good. The reception and dining area has been updated in the last 6 months and has a fresh look.

Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Travelled with partner

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We would be very happy to stay there again in the future, as the room was very comfortable and easy access. We slept well. We had a disabled room (even though we were not disabled) and it was the best one that we have seen in all the hotels that we have visited on the past. My husand being an architect, knew a lot about disabled rooms and was very impressed.

Stayed 2 nights in Sep 2024

10/10 Excellent

Louise

Travelled with group

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was one of the best holiday inns I have stayed at

Stayed 2 nights in Sep 2024

10/10 Excellent

LJ

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Delightful young lady on reception in the afternoon Made us welcome. Explained how to find lift, and where to find the restaurant. Booked us a taxi for our evening out. She was still on duty when we returned that night, and at breakfast next day. Still friendly and cheerful. Friendly staff on duty in the restaurant at breakfast.

Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

J

20 Sept 2024

Stayed 1 night in May 2024

10/10 Excellent

Naomi

18 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Travelled with partner

16 Sept 2024

Liked: Amenities

Car park was to small outside hotel . The other side car park layout, not good, spaces too close, layout again very poor.

Stayed 2 nights in Sep 2024

10/10 Excellent

B

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

Alison

14 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Rooms need updating but comfortable and clean . Staff very nice . Should be free parking

Stayed 2 nights in Sep 2024

8/10 Good

Lucjan

10 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with family

2 Sept 2024

Room smelt musty and a smell of dog which was not very pleasant. Beds were small doubles. Lots of noise from outside.

Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Travelled with family and small children

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room: Stadium-facing gave us VIP seats to NCFC Women's derby Vs Ipswich. A positively electric game! Clean well sized room for 2 adults and 2 child. Good A/C kept temperature comfortable and cool. Very comfortable beds had both soft and medium pillows to satisfy everyone. Kalina was our housekeeper and she was so lovely and kind & helped us with some extra coffee and biscuits 😊. Bathroom: clean and well maintained. Be mindful to follow the instructions for bath mat and shower door so you don't slip when exiting. Hotel: Staff by far was the highlight of the stay. We had brilliant interactions with everyone we met starting with arrival when Monica and Tatyana greeted us with big smiles and hospitality. We got to know Connor and Cezary and chatted about local activities/ places to dine / beaches to go to. We had very special chats with Bill (on hotel management) who went above and beyond to make our stay special and ensuring we have a great holiday. Thank you, Bill 🙂! Location: an easy 8-min walk to rail station & 25-min walk into city centre. Major shopping area 4-min walk from hotel including a large Morrisons and Starbucks. If you're visiting Norwich - don't waste time or money on other hotels. This is a clear winner. Thank you 😊 for a brilliant and relaxing few days -- we will return!

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

1 Sept 2024

Liked: Cleanliness

Needed some tweaking

Nothing wrong with the room in terms of cleanliness or things working but we ordered a cot and it came without a mattress so it was just bare panels at the bottom. My toddler slept in bed with me as a result. Breakfast room was outrageously hot.

Stayed 1 night in Aug 2024

10/10 Excellent

Bex

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent all round

Stayed 1 night in Aug 2024

8/10 Good

MAHESH

Travelled with family and small children

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bit away from city centre but calm and quiet.

Stayed 2 nights in Aug 2024

6/10 Okay

Luke

Travelled with family

28 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Functional hotel in Norwich.

We stayed for one night whilst visiting Norwich. The location of the hotel was good, being close to the city centre. Unfortunately the rooms feel tired & the hotel decor once away from the Ground floor feels 20+ years old. Functional would be the word I would use. In addition we had a toilet that wouldn't flush.

Stayed 1 night in Aug 2024

8/10 Good

John

25 Aug 2024

Liked: Cleanliness, staff & service, amenities

The stay was fine but there was an unpleasant smell when we first opened the door into the en-suite bathroom. The sink in the shower gurgled from time to time. The drain would seem to need attention.

Stayed 1 night in Aug 2024

10/10 Excellent

Fran

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

we stayed here for a short stay visiting family in Norwich. right from when we first arrived it was clean and staff friendly and helpful. the lifts were quick and we never had to wait for long. The breakfast which was included in cost of stay was lovely and fresh and a variety of cooked and continental breakfast options available. very friendly atmosphere at this hotel. Rooms were clean and comfortable, shower in bathroom was efficient and not fixed head shower like most hotels. Bath seemed very long! altogether a pleasant stay near the centre of Norwich which was close by Morrisons and Riverside entertainment complex (a 3 minute walk). Very near train station too where we caught a bus into the city centre. Lovely stay.

Stayed 4 nights in Aug 2024