Holiday Inn Norwich City, an IHG Hotel

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Standard Room, 2 Double Beds (Pitch View)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service

Gym

Parking available

24/7 front desk

Bar

Explore the area

Carrow Road, Norwich, England, NR1 1HU

Carrow Road
1 min walk
Yellows American Bar & Grill
2 min walk
Norwich Station
9 min walk
Norwich (NWI-Norwich Intl.)
18 min drive

Room options

Standard Room, 1 King Bed

16 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible

17 sq m
Sleeps 2
1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

17 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed

17 sq m
Sleeps 2
1 King Bed

Standard Room

16 sq m
Sleeps 2
1 Twin Bed

Premium Room

17 sq m
Sleeps 2
1 Twin Bed

Standard Room, 2 Double Beds

17 sq m
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, View (Pitch View)

17 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, View (Pitch View)

17 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, View (Pitch View)

17 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool

Spa

Pet-friendly

Kids pool

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel with a fitness center, steps from Carrow Road

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.

Holiday Inn Norwich City, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of Holiday Inn Norwich City, an IHG Hotel's great location. During your stay, you're just a quick walk from Carrow Road. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, a business center, and a meeting room
Onsite recreation includes a gym
Guests have great things to say about the location and the clean accommodations
Steps from Carrow Road and 4 minutes by foot from Norfolk Broads
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City, an IHG Hotel. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 6.95 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.95 per person
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Free cots/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

Business centre
Conference space (129 square feet)
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Pillow menu

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV channels
Flat-screen TV
Films for purchase

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Phone
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16.95 per person
Self parking fee: GBP 6.95 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City

Holiday Inn Norwich City

Norwich City Holiday Inn

Holiday Inn Norwich City Hotel Norwich

Norwich Holiday Inn

Holiday Inn Norwich City Hotel

Norwich Holiday Inn

Holiday Inn Norwich City

Holiday Norwich City, An Ihg

Holiday Inn Norwich City an IHG Hotel

Holiday Inn Norwich City, an IHG Hotel Hotel

Holiday Inn Norwich City, an IHG Hotel Norwich

Holiday Inn Norwich City, an IHG Hotel Hotel Norwich

Holiday Inn Norwich City, an IHG Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Naomi

18 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Travelled with partner

16 Sept 2024

Liked: Amenities

Car park was to small outside hotel . The other side car park layout, not good, spaces too close, layout again very poor.

Stayed 2 nights in Sep 2024

10/10 Excellent

B

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

Alison

14 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Rooms need updating but comfortable and clean . Staff very nice . Should be free parking

Stayed 2 nights in Sep 2024

8/10 Good

Lucjan

10 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with family

2 Sept 2024

Room smelt musty and a smell of dog which was not very pleasant. Beds were small doubles. Lots of noise from outside.

Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Travelled with family and small children

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room: Stadium-facing gave us VIP seats to NCFC Women's derby Vs Ipswich. A positively electric game! Clean well sized room for 2 adults and 2 child. Good A/C kept temperature comfortable and cool. Very comfortable beds had both soft and medium pillows to satisfy everyone. Kalina was our housekeeper and she was so lovely and kind & helped us with some extra coffee and biscuits 😊. Bathroom: clean and well maintained. Be mindful to follow the instructions for bath mat and shower door so you don't slip when exiting. Hotel: Staff by far was the highlight of the stay. We had brilliant interactions with everyone we met starting with arrival when Monica and Tatyana greeted us with big smiles and hospitality. We got to know Connor and Cezary and chatted about local activities/ places to dine / beaches to go to. We had very special chats with Bill (on hotel management) who went above and beyond to make our stay special and ensuring we have a great holiday. Thank you, Bill 🙂! Location: an easy 8-min walk to rail station & 25-min walk into city centre. Major shopping area 4-min walk from hotel including a large Morrisons and Starbucks. If you're visiting Norwich - don't waste time or money on other hotels. This is a clear winner. Thank you 😊 for a brilliant and relaxing few days -- we will return!

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

1 Sept 2024

Liked: Cleanliness

Needed some tweaking

Nothing wrong with the room in terms of cleanliness or things working but we ordered a cot and it came without a mattress so it was just bare panels at the bottom. My toddler slept in bed with me as a result. Breakfast room was outrageously hot.

Stayed 1 night in Aug 2024

10/10 Excellent

Bex

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent all round

Stayed 1 night in Aug 2024

8/10 Good

MAHESH

Travelled with family and small children

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bit away from city centre but calm and quiet.

Stayed 2 nights in Aug 2024

6/10 Okay

Luke

Travelled with family

28 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Functional hotel in Norwich.

We stayed for one night whilst visiting Norwich. The location of the hotel was good, being close to the city centre. Unfortunately the rooms feel tired & the hotel decor once away from the Ground floor feels 20+ years old. Functional would be the word I would use. In addition we had a toilet that wouldn't flush.

Stayed 1 night in Aug 2024

8/10 Good

John

25 Aug 2024

Liked: Cleanliness, staff & service, amenities

The stay was fine but there was an unpleasant smell when we first opened the door into the en-suite bathroom. The sink in the shower gurgled from time to time. The drain would seem to need attention.

Stayed 1 night in Aug 2024

10/10 Excellent

Fran

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

we stayed here for a short stay visiting family in Norwich. right from when we first arrived it was clean and staff friendly and helpful. the lifts were quick and we never had to wait for long. The breakfast which was included in cost of stay was lovely and fresh and a variety of cooked and continental breakfast options available. very friendly atmosphere at this hotel. Rooms were clean and comfortable, shower in bathroom was efficient and not fixed head shower like most hotels. Bath seemed very long! altogether a pleasant stay near the centre of Norwich which was close by Morrisons and Riverside entertainment complex (a 3 minute walk). Very near train station too where we caught a bus into the city centre. Lovely stay.

Stayed 4 nights in Aug 2024

10/10 Excellent

Lochlan

20 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Mary

Travelled with family and small children

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay although we were not happy with the limited dinner options which was included in our booking.

Stayed 1 night in Aug 2024

8/10 Good

susan

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff and a good location for town and football club. Rooms a bit dated UBS sockets do not work

Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Travelled with family and small children

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was lovely to stay at. Would probably stay there again in the future.

Stayed 2 nights in Aug 2024

8/10 Good

Ismael F

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Good value for money

The hotel is reasonably well located. 15 minutes walk from the old city center. The staff is great always ready to help. The room was large enough but the infrastructure is a bit old. The loo had some problems with the amount of running water to clean itself mostly due to the infrastructure is rather old. It lacks charging points for digital phones and computers. However the hotel is fine and good value for money.

Stayed 2 nights in Aug 2024

10/10 Excellent

Vicky

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really up to date public areas. Requested a fridge for our room and staff were so helpful. Pillows weren’t the best, but the room and facilities amazing. I’m a coeliac but ate dinner in their restaurant the 2nd night and really good. The chef came out to speak with me personally and dinner was good, very expensive but nice

Stayed 2 nights in Aug 2024

8/10 Good

Laura

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Great stay however no charging points in room for phones / laptop. No hot water in bathroom sink but bath water was hot. Slightly dated but very clean.

Stayed 1 night in Aug 2024

2/10 Terrible

Jag

12 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

Travelled with family and small children

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a great hotel. The food was amazing. Breakfast is well organised and lots of options, including vegetarian. Kids 12 and under ate free - which saved us so much money. The staff were friendly and spoke to our children to make them feel included. The rooms (we had 317) were lovely - only issue was the shower - still hot and functional - but more water poured out of the back of the shower head than the shower itself. But that was the only negative for the whole weekend. We will definitely be booking again!

Stayed 2 nights in Aug 2024

2/10 Terrible

Paul

10 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Sumit

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice city break

Good hotel near city center Breakfast was really good.

Stayed 3 nights in Aug 2024

6/10 Okay

Duncan

Business traveller

4 Aug 2024

Liked: Staff & service, room comfort

There are much better options in Norwich

Big and corporate hotel. Fine if you are wanting to watch Norwich City FC but otherwise best avoided. Big but soulless rooms. Basic breakfast. Expensive.

Stayed 1 night in Aug 2024