The White Pheasant

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping

Pet-friendly

Parking included

Free WiFi

Business services

Explore the area

Lenwade House Drive, Norwich, England, NR9 5QP

Whitwell and Reepham Station
5 min drive
ROARR! Dinosaur Park
5 min drive
Norfolk Showground
12 min drive
Norwich (NWI-Norwich Intl.)
18 min drive

Room options

Classic Twin Room, Ensuite

Sleeps 2
2 Twin Beds

Twin Room, Accessible, Ensuite

Sleeps 2
2 Twin Beds

Classic Suite, Ensuite

Sleeps 4
1 King Bed and 1 Twin Bunk Bed

Classic Double Room, Ensuite, Courtyard View

Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Guesthouse in Norwich with free parking

Conference space, a computer station, and wedding services are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.

The White Pheasant offers 18 accommodations. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The White Pheasant. During your stay, you'll be close to ROARR! Dinosaur Park. You'll find features like free WiFi in public areas and free self parking, plus a meeting room.

Free WiFi and wired Internet in some public areas
Free self parking
Amenities include a meeting room, conference space, and a computer
5 minutes by car from Whitwell and Reepham Station and 5 minutes from ROARR! Dinosaur Park
Pets welcome for a fee

The White Pheasant offers its guests a garden. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free self parking is available.

This 3-star Norwich guesthouse is smoke free.

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Guest services

Daily housekeeping
Luggage storage
Wedding services

Business services

Computer station
Conference space
A meeting room

Outdoors

Garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are welcome for a fee
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

A pet fee will be charged
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property is professionally cleaned

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The White Pheasant Norwich

The White Pheasant Guesthouse

The White Pheasant Guesthouse Norwich

Great Witchingham B B at The White Pheasant

The White Pheasant Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Paresh

23 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

David

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing hotel , clean with friendly helpful staff In a lovely location

Stayed 1 night in Sep 2024

8/10 Good

Christina

Travelled with family

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

27 Aug 2024

Liked: Staff & service, room comfort

Lovely and peaceful. Excellent service.

Lovely, peaceful location and character building. Dog friendly. Wonderful staff and evening meal was delicious, very generous portions. Room was comfortable but needs some updating, some grubby marks but you could see they were working on refreshing the place. Overall, service was excellent and could not be faulted.

Stayed 1 night in Aug 2024

6/10 Okay

Susan

25 Aug 2024

Liked: Amenities

Disliked: Property conditions & facilities

Positives: - we were able to bring our dog. Great area, very scenic for dog walking. Easy to get in and out of property. Seemingly very popular as many cars in the car park. Room cleaned, I.e, vacuuming, towel change and topping up tea making. Negatives:- Such a lovely building in a state of disrepair. Outside wooden window frames , paint badly flaking and rot starting. In the room, again the wooden window frames, paint flaking badly and covered in mould. The bathroom had mould growing on the ceiling and on the tile grout. The tiles were in need of replacement. The lower mirror had blotches on the glass. The toilet seat had hairs on it, looked like pubic hairs, otherwise the toilet and basin were clean. On entering the bathroom, it smelt unsavoury, on further investigation, I realised the smell was coming up through the drains. I noticed this smell by the reception area too. The smell was not constant. With regard to the mould in the bathroom, this could be remedied by the extractor fan being allowed to run much longer or preferably a new stronger fan. The television did not work either, had sound, but the picture was very pale and could not be seen. Tried to use adjustment but they made no difference. Problems reported to lady bar staff, lovely lady who wanted to be helpful but unable to help by allocating another room but hotel was full.

Stayed 2 nights in Aug 2024

8/10 Good

Lynne

Travelled with partner

28 Jul 2024

This was a lovely Tudor style property in spacious grounds with very comfortable rooms. The cistern and extractor fan in the bathroom needs looking at; otherwise excellent

Stayed 1 night in Jul 2024

10/10 Excellent

Marian

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Discovery

Dining outside on a gorgeous terrace with a beautiful ‘tropical’ view. Plentiful tea-tray in the room. Super service with plenty of humour. One of the nicest places we’ve stayed in, very good value and doing what it says ‘on the tin’. A great find.

Stayed 1 night in Jul 2024

10/10 Excellent

Guy

21 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Jim

Business traveller

17 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and staff are excellent, and will definitely call again. My only annoyance is with Expedia as when I looked for a room in Norwich centre it said this is by the cathedral, turned out to be12 miles from centre. Again excellent place and staff.

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

16 Jul 2024

Liked: Cleanliness, room comfort

Would book again if in the area.

Comfy bed, clean, hot shower and good food. The service was excellent. The new owners have a task on their hands to renovate a very old character building. Our waitress said "it's a family business, they have a plan to get the business in better shape, like using meat from their farm in the meals. That's why I like working here."

Stayed 2 nights in Jul 2024

8/10 Good

Betty Lynne

15 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Valerie

14 Jul 2024

Friendly and helpful staff. Good choice of breakfast. Would recommend

Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Frank

7 Jul 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Miss

4 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room with king size bed. The bathroom was lovely and plenty of towels. There was plenty of coffee and milk. Lovely and quiet with. The outside there was a pond and plenty to walk around.

Stayed 2 nights in Jul 2024

8/10 Good

Helen, Epsom

Travelled with family

2 Jan 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Stayed 1 night in Dec 2023

10/10 Excellent

Francesca

21 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2023

6/10 Okay

Tanya

Travelled with family

12 Dec 2023

Liked: Cleanliness, staff & service

Stayed 1 night in Dec 2023

6/10 Okay

Tanya

Travelled with family

11 Dec 2023

Liked: Cleanliness, staff & service

Disliked: Room comfort

Freezing

Our stay was ok, beds comfy and hotel room quiet. However, the hotel was freezing cold throughout. Our room was stone cold and we had to keep the heating on all night. The heated towel rail in the bathroom didnt work and we werent able to get any hot water in the sink. The bathroom light was linked to an extractor fan which was reduculously noisy and stated on for ages after use. We didnt bother with a shower we just wanted to get in the car to warm up. Breakfast was nice.

Stayed 1 night in Dec 2023

10/10 Excellent

Sean

3 Dec 2023

Stayed 1 night in Dec 2023

6/10 Okay

Jacqueline

20 Nov 2023

Liked: Cleanliness, staff & service

Lovely approach, setting and building. Lovely and clean , bed comfortable . Unfortunately couldn’t comment on the restaurant as not open evening or morning as no chef available, although an offer was given to deliver drinks to the room if required . No heating in the bathroom .

Stayed 1 night in Nov 2023

10/10 Excellent

Nicola

20 Nov 2023

Stayed 1 night in Nov 2023

2/10 Terrible

Christopher

Travelled with family

15 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Experience EVER!

Worst place I’ve ever been too. Booked a Family room for 2 adults and 2 children. Reception gentleman started to tell us that we had to pay a laundry charge for the kids bunk bed - £15 for each bed (£30 in total). Then another £15 for the dog (fair enough) but this was not clear either. I went and complained to the lady at the bar and another gentleman turned up who looked like the chef (believe it was the owner). Rude. He tried to argue the charges but I wasn’t having it until he threw a tantrum and flipped the laptop at his employee and said “take it off the bill I can’t be arsed” and stormed off. Tried to claim Premier Inn do the same LOL. We originally intended to have dinner, drinks and breakfast at the Hotel but considering he appears to be the chef I no longer had trust he wouldn’t do something to our food. I was also concerned about my car. Ruined our evening. Reception gentleman told us it was the owners partners birthday also… the music didn’t stop until 2am. Says it all!

Stayed 1 night in Oct 2023

6/10 Okay

David

11 Oct 2023

Disliked: Cleanliness, property conditions & facilities

The whole property needs a complete overhaul. It is very tired and could be a beautiful hotel with some repairs and modernisation. It is in a lovely setting but the grounds are overgrown and uncared for. A very small staff, and no one on reception on arrival, had to call someone from the kitchen to check in! The meals were adequate but not very high standard, I found a hair in my mushrooms. I think the 3 star rating needs investigation, it really is not worth 1star!!

Stayed 1 night in Oct 2023

4/10 Poor

Rod

Travelled with family

8 Oct 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Obviously a huge refurbishing project

The first impression was so disappointing. The reception was unoccupied gloomy and dark,and m we had to roam hotel to find somebody through lenghty soulless meandering corridors. We reached our allocated room, strong odour of bleach , it was clean and modernised Needed a drink, visited the bar , little or no atmosphere, the 2 girls serving were really nice, but there was an uneasy atmosphere. Understand its a huge project in progress , but felt really uncomfortsble. Fortunately our orginal choice called out of the blue with a cancellation, so as we had fully paid up in advance we therefore cancelled our booking moved out and had paid for a room we didnt use

Stayed 1 night in Oct 2023