Charter House

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Dates

February 2025

March 2025

Free toiletries, hair dryer, bathrobes, towels

Egyptian cotton sheets, premium bedding, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Parking available

Housekeeping

Air conditioning

Free WiFi

Explore the area

14 St Thomas Square, Newport, England, PO30 1SL

St. Thomas Church
‪1 min walk‬
Seaclose Park
‪11 min walk‬
Carisbrooke Castle
‪3 min drive‬
Southampton (SOU)
‪87 min drive‬

Room options

Double or Twin Room

30 sq m
City view
Sleeps 2
2 Twin Beds

Double Room

25.0 sq m
City view
Sleeps 2
1 Double Bed

Family Room

36 sq m
City view
Sleeps 4
1 Double Bed and 2 Twin Beds

Similar properties

Breakfast included
Free WiFi
Restaurant
Bar

for 1 room

includes taxes & fees

21 Feb - 22 Feb

About this property

Hotel in Newport with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.

Charter House offers 6 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Digital television is provided.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Newport hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Charter House, you're just a quick walk from St. Thomas Church. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Self parking available for a fee
Amenities include free lobby newspapers, a front-desk safe, and a terrace
Onsite recreation includes bike rentals
Steps from St. Thomas Church and 11 minutes by foot from Seaclose Park
Airport shuttle service available

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Charter House also features a terrace, a picnic area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3.5-star Newport hotel is smoke free.

Charter House has a restaurant on site.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 10.00 per day; includes in/out privileges)
Off-site parking within 66 ft (GBP 10.00 per day)
Street parking available
Airport shuttle available

Food and drink

1 restaurant
1 bar

Things to do

Bike rentals

Family friendly

Soundproofed rooms

Conveniences

Banquet hall
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Outdoors

Picnic area
Terrace

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Egyptian cotton sheets
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
TV

Food and drink

Electric kettle
Free bottled water

Free newspapers
Guidebooks/recommendations
Heated floors
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Uncovered self parking fee: GBP 10.00 per day (in/out privileges)
Nearby parking fee: GBP 10.00 per day (66 ft away)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Front desk staff will greet guests on arrival at the property.

Property is also known as

El Patron Hotel Newport

El Patron Hotel

Charter House Newport

Charter House Hotel Newport

Hotel Charter House Newport

Newport Charter House Hotel

Charter House Hotel

Hotel Charter House

El Patron Hotel

El Patron

Charter House Hotel

Charter House Newport

Charter House Hotel Newport

Charter House Reviews

8.2

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Salma

Travelled with family

20 Oct 2024

Liked: Cleanliness, staff & service, room comfort

We stayed for 1 night in the weekend, the place was clean and spacious but the lights were a little dim and the bed squeezed a lot each time one of us moved. There was also lots of noise from outside.

Stayed 1 night in Oct 2024

8/10 Good

Catherine

Travelled with group

15 Oct 2024

Liked: Cleanliness, room comfort

Pretty good!!

We were surprised there was no real person to check in with- it was fine, but I would like to have known. Not all the room lights work Nice and quiet at night Nice hot water

Stayed 2 nights in Oct 2024

8/10 Good

Sharon

10 Oct 2024

Liked: Property conditions & facilities

Very quiet, quirky, gorgeous bathroom and air con if needed. The carpet hadn't been hoovered so it looked grubby. No teaspoons in the room to stir your coffee/tea. Bar/restaurant wasnt open as I think its being worked on.Plenty of pubs/restaurants in walking distance.

Stayed 1 night in Oct 2024

10/10 Excellent

Elke

Travelled with group

8 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and views in a quirky hotel

Small hotel in a converted building. Great décor and fantastic views of the Minster and square. Perfect location just 2 mins from the bus station and all local amenities. Clean rooms and towels. Free water, hot drinks and toiletries. Terrestrial TV. Massive bathroom. The huge bath would benefit from some hand rails as difficult to get in and out and very slippery! The shower was powerful. There are no staff on site so you need to call a mobile number if you need anything - we did not so all good. A delicious and generous hot breakfast was served in the Wheatsheaf pub (right opposite the hotel). I would definitely return to this hotel and Newport is the perfect location to discover the island.

Stayed 3 nights in Oct 2024

10/10 Excellent

James, Lichfield

25 Sept 2024

Stayed 2 nights in Sep 2024

6/10 Okay

paul

Business traveller

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Lovely accommodation, very stylish design. Good facilities in the room. Breakfast was excellent and the staff were very friendly and welcoming.

Stayed 1 night in Sep 2024

10/10 Excellent

carol

Travelled with group

13 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The only trouble was. Which was not really your fault, the two nights we were there we had a couple have a fight out side.

Stayed 2 nights in Sep 2024

8/10 Good

Howard

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but could be better

Overall it was value for money, clean comfortable with an excellent choices for breakfast . However only a couple of niggles, there was only one hand towel instead of two, no hand soap , parking is a pain had to use an overnight car park 5 minutes walk away which in decent weather is ok however this weekend was torrential rain and we got soaked going back to our car.Also , no one on duty when we checked in so couldn't ask anyone about towels soap etc and though the shower was working it was not working properly. Understand they can't do anything about the parking but fix the things that are under their control and the stay would have been better and don't like that there wasn't anyone around to help if needed.

Stayed 1 night in Sep 2024

8/10 Good

A.J

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Charlotte

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property! Would reccomend. Easy check in. Very spacious room and very clean. Slightly noisy outside in the mornings with bin men so be sure to close your windows however this is to be expected as in the middle of a convenient square. We loved our stay. Thank you!

Stayed 1 night in Aug 2024

2/10 Terrible

Naomi

10 Aug 2024

Awful customer service

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

6 Aug 2024

Where is everyone?!

Air conditioning not working & the fan placed in room did not work either so a very hot uncomfortable night. Would have been nice to have been told this but did not see a member of staff.

Stayed 1 night in Aug 2024

2/10 Terrible

Atique

25 Jul 2024

Disliked: Staff & service

No Desk at Check in

There was no desk upon checking in. No human to guide with parking onsite. No place to park while checking in. The location is bad if you are visiting with a car. There is no WIFI in the lobby, so we had to buy 1 hour EE wifi so that we could download parking app.

Stayed 2 nights in Jul 2024

10/10 Excellent

N c

22 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Travelled with partner

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful building in central Newport Excellent base for touring the island by car or bus Decorated in an industrial style with a touch of Italian Sprezzatura

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller

18 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Nice place, needs some staff?

Completely self check in, no staff anywhere

Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was absolutely fantastic. Located centrally and an ideal place to stay if attending the IOW festival which we were. The team on site from the moment we arrived right through to we departed were amazing and so very helpful. Totally recommend this place. Well done keep up the good work

Stayed 1 night in Jun 2024

10/10 Excellent

Julian

Travelled with family

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect town centre location

Excellent central town location, so don’t expect complete silence, although the loudest noise was from the seagulls! Probably the best value for money hotel in years. Breakfast was excellent. Staff very friendly and good source of local knowledge. Highly recommend

Stayed 2 nights in Jun 2024

8/10 Good

M

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2024

10/10 Excellent

Gregory

Travelled with partner

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A very cute boutique style hotel Friendly staff Great breakfast!

Stayed 1 night in Jun 2024

10/10 Excellent

Darren

22 Jun 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Pete

9 Jun 2024

Stayed 4 nights in May 2024

6/10 Okay

Jon

Travelled with partner

1 Jun 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Overall a great location and resonable price. The problem is the website has not been updated and there is NO staff on site so everything is digital and they send you a code to get in and into your room. Had we known this, it would have been fine but the website says 24 hour front desk. Also says they have a restaurant…it’s there but not staffed and not open. And no way to reach the hotel or staff….UPDATE THE WEBSITE so folks know what to expect at check in.

Stayed 2 nights in May 2024

10/10 Excellent

Rudramuni

Travelled with family

8 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

service was excellent, nice people. The only thing that annoyed me was parking was not available though it is mentioned on the website(paid parking). It was difficult to find street parking late at night and walk with family and kids to the property.

Stayed 1 night in Apr 2024