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4.5 out of 5

"Great hotel, dog friendly, good location for Newmarket races and trainers. Room was very hot, but we coped! Would stay here again! " More

By a verified traveller on Thu 05 Nov 2020

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Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double or Twin Room, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Double or Twin Room, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at The Packhorse Inn, you'll be close to National Horseracing Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include newspapers, a meeting room and a terrace
  • Just a 5-minute drive from National Horseracing Museum and 8 minutes from Newmarket Racecourse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Packhorse Inn ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Packhorse Inn

Couples (1)
4 out of 5
Great hotel, dog friendly, good location for Newmarket races and trainers. Room was very hot, but we coped! Would stay here again!

Posted by on 5 Nov 2020

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5 out of 5
Wow what a great place, I really hope I can engineer another reason to visit the area in the near future. I called the property to advise I would be a late check in prior to travelling, expecting to get their at 21:30. The manger was very kind and said it wouldn't be a problem they usally their until 23:00 / 24:00. About 30 mins later he called me back to check if I would like any food putting to one side as I would miss last orders at my arrival time. I had a horrible journey down due to road works, but at 22:30 I got a further call because they were worried I still hadn't arrived. I eventually got their at 23:00 to what can only be described as a warm, almost family like welcome. Then I got to the room! Wow, I was in the Plantation room and that HUGE bath with the hottest water and most epic water pressure ever was heaven. After a refreshing nights sleep, I had an early breakfast of Avocado and Poached eggs on toast! OMG best ever, i was so guttered I hadn't got their earlier so i could of had dinner, based on how nice breakfast was, i definatley missed out lol Thank you Packhorse Inn Team, you made a solo traveller for work VERY HAPPY!

Posted by on 6 Mar 2020

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Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury The Packhorse Inn also features a terrace and a garden. Free self parking is available. This 5-star Newmarket inn is smoke free.

  • 8 guestrooms or units
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kennett Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

The Packhorse Inn offers 8 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Newmarket inn provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining
  • Flat-screen television
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.

The Packhorse Inn has a restaurant on site.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Upper floors accessible by stairs only
  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.
  • Cots (infant beds) are available for GBP 15 per stay.

Pet Policy

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • No front desk
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.5 for adults and from GBP 10 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15 per stay
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Packhorse Inn Newmarket
  • Packhorse Newmarket
  • The Packhorse Inn Inn
  • The Packhorse Inn Newmarket
  • The Packhorse Inn Inn Newmarket

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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