Best Western Heath Court Hotel

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Dates

March 2025

April 2025

Comfort Room, Multiple Beds, Non Smoking

Breakfast, lunch, dinner served; British cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
24/7 front desk
Laundry
Breakfast available
Pet-friendly

Explore the area

Moulton Road, Newmarket, England, CB8 8DY

National Horseracing Museum
‪7 min walk‬
Newmarket Racecourse
‪4 min drive‬
National Stud
‪4 min drive‬
London (STN-Stansted)
‪44 min drive‬

Room options

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

30 sq m
Sleeps 5
2 Double Beds

Comfort Room, 1 Double Bed, Non Smoking

20 sq m
Sleeps 2
1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Economy Room, 1 Double Bed, Non Smoking (window to an internal corridor)

7 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 King Bed, Non Smoking

26 sq m
Sleeps 2
1 King Bed

Superior Room, Multiple Beds, Non Smoking

23 sq m
Sleeps 3
1 King Bed and 1 Twin Bed

Comfort Room, Multiple Beds, Non Smoking

23 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Economy Room, 1 Single Bed, Non Smoking (window to an internal corridor)

7 sq m
Sleeps 1
1 Twin Bed

Suite, 1 King Bed, Non Smoking

30 sq m
Sleeps 2
1 King Bed

Similar properties

Parking included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

18 Mar - 19 Mar

About this property

Hotel with free parking, near Newmarket Racecourse

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Best Western Heath Court Hotel offers 41 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Best Western Heath Court Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Horseracing Museum. Free WiFi in public areas, free self parking, and a restaurant are available.

Free WiFi
Free self parking
Enjoy British cuisine while dining at Bertie's Restaurant
Full breakfast served daily for a fee
Services include babysitting, dry cleaning/laundry, and a concierge
Guests have great things to say about the helpful staff and the location
1.5 mi (2.4 km) from Newmarket Racecourse and 13.5 mi (21.7 km) from St. John's College
Pets welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western Heath Court Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Newmarket hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Bertie's Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00 for adults and GBP 7.50 for children
1 restaurant
1 bar
Room service available

Restaurants on site

Bertie's Restaurant

Family friendly

Babysitting (surcharge)
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

38-inch LCD TV
TV/satellite channels

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 3 to January 9:

One of the dining venues
Bar/Lounge

The following facilities are closed on Monday and Friday:

Bar/lounge
Dining venue(s)

Access methods

Staffed front desk

Pets

Pets: GBP 10.00 per pet, per day
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 45.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
Pet fee: GBP 10.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: GBP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Heath Court Hotel Newmarket

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Newmarket Best Western

Heath Court Hotel Newmarket

Best Western Heath Court Hotel Hotel

Best Western Heath Court Hotel Newmarket

Best Western Heath Court Hotel Hotel Newmarket

Best Western Heath Court Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

john

30 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Alishe

Travelled with group

28 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best Best Western I've ever stayed at in all sense of the word. Very clean, very hospitable, very nice restaurant area and food, and of course lovely people. If you need a place to stay for the night and into the next day id recommend this place. Especially if youre in a pinch and cant get back home immediately.

Stayed 1 night in Nov 2024

4/10 Poor

Dawn

Business traveller

27 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Good car parking and location

Hotel was well located for the town centre. Has on site parking. The corridors to the rooms are cold with leaking windows. It was raining as we left and there were puddles on all windowsills. Our room and that of our colleague had windows open when we arrived but the rooms still had a damp smell. Bathroom had shower over bath but without any aids to assist in getting in or out. Wrap around plastic curtain. Not a shower screen as shown on hotel photos. When we emptied the wash basin it resulted in dirty water coming up into the bath. Breakfast offering was sparse although a cooked breakfast was available. Standard tea and coffee offered but no barista choices. Staff were lovely but would not revisit.

Stayed 2 nights in Nov 2024

8/10 Good

Clare

Travelled with partner

23 Nov 2024

Liked: Staff & service, amenities

Great location

Stayed 1 night in Nov 2024

6/10 Okay

KELEJAH

22 Nov 2024

Liked: Staff & service

Toilet is outdated. The heating system is very noisy. But cleanliness was fine.

Stayed 1 night in Nov 2024

6/10 Okay

OPM

Business traveller

22 Nov 2024

Liked: Cleanliness

Disliked: Room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

21 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Business traveller

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MC

Huge room and was very comfortable

Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with family

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Business traveller

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge comfortable room.

Stayed for one night and wanted a hotel that offered more than a standard hotel offers. We had a large (almost huge) comfortable room with plenty of hanging space in the wardrobe, a king sized comfortable bed and a lovely en-suite. Would definitely stay there again.

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sat 9th Nov

The place is well located its my first visit to new market and the closeness to the horses training was brilliant and was amazing to see so many The hotel was very expensive £13 for two Ham sandwiches with cheese. Really expensive The staff were great. They are governed by the prices But you really need a Reality check Its a Piece of bread with cheese gratings The crisps were aldi standard I Say Aldi standard as the packet given when askee is the same as the multi oack i have at home and put in my daugters butty box I didnt eat dinner or brraofast as id need a Loan no doubt but when i can get two full breakfasts and unlimted coffee about 200 yards down the road cheaper than two han sadwhiches its an issue Oh and the toilet was blocked all day in the bar area Staff were told but was still blocked until Sunday ( sunday is more expensive for call outs ) if thats what was needed If its just waiting for a Cleaner then thats poor as everyone can clean and unblock a toilet

Stayed 1 night in Nov 2024

6/10 Okay

dave

Travelled with group

10 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, bad carpark

On arrival the gentleman was helpful, he was finishing his shift but very engaging, the lady from Europe who took over was rude and unhelpful, just not the right attitude to talk to guests. Never had rudeness from a receptionist before. Rooms were big and spacious, beds comfy, cant fault that. Had a fire alarm but got cancelled as we left the room.Mu biggest bug bearer is the car park is not big enough. Cars everywhere that i ended up parking on the street. There was a function on and the paying guests staying at the hotel gets second treatment for the car park. Red flag for me when staying at a hotel.

Stayed 1 night in Nov 2024