Best Western Heath Court Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Heath Court Hotel

Comfort Room, Multiple Beds, Non Smoking
Exterior
Terrace/patio
View from property
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
Moulton Road, Newmarket, England, CB8 8DY
  • National Horseracing Museum
    7 min walk
  • Newmarket Racecourse
    4 min drive
  • National Stud
    4 min drive
  • London (STN-Stansted)
    44 min drive

Room options

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds

Comfort Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Room, 1 Double Bed, Non Smoking (window to an internal corridor)

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Comfort Room, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Room, 1 Single Bed, Non Smoking (window to an internal corridor)

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Heath Court Hotel

Hotel with free parking, near Newmarket Racecourse
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Heath Court Hotel offers 41 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Best Western Heath Court Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Horseracing Museum. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at Bertie's Restaurant
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • 1.5 mi (2.4 km) from Newmarket Racecourse and 13.5 mi (21.7 km) from St. John's College
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western Heath Court Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Newmarket hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Bertie's Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00 for adults and GBP 7.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bertie's Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 38-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 3 to January 9:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket

Best Western Heath Court Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 238 out of 519 reviews" "
Rating 8 - Good. 179 out of 519 reviews" "
Rating 6 - Okay. 72 out of 519 reviews" "
Rating 4 - Poor. 20 out of 519 reviews" "
Rating 2 - Terrible. 10 out of 519 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Location& parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Pleasant and comfortable stay no complaints. Room clean, staff friendly, good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Aug 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sandyann

Disliked: Cleanliness, staff & service
The dining experience was disappointing. The manager did offer to not charge us, but as we had been given complimentary desserts and had drinks we felt it was fair to pay. Service was not its usual standard, but that maybe because it was busy. Stepped on 2 small stones in bare feet in the bedroom and the tv was at an odd angle to watch in bed. Bathroom was immaculate and plenty of complimentary coffee in bedroom.
Stayed 1 night in Aug 2024

8/10 Good

JOHN GRAHAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was a hot day and some instructions on using the air con would have been helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Matthew George

Disliked: Property conditions & facilities, room comfort
Not a great room. Very Small and a riser cupboard in the bathroom was extremely noisy. Small bed. Convenient for town though
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great staff, loads of parking and very good food.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, local to the town.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
While this doesn't have the 'historical' appeal of some other hotels in the area, it is clean, bright, spacious, with amenities that make the stay easy and enjoyable (e.g., air conditioning, front desk, restaurant). It is also right in the middle of Newmarket, so convenient to everything. Staff is friendly and helpful. Very good value for the price.
Stayed 3 nights in Jun 2024

8/10 Good

Morganna

Ok for a stop over
Decent stop over, sink was completely blocked and double bed was small but otherwise not bad
Stayed 1 night in Jun 2024

8/10 Good

Alex

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Average
Was OK, expected more considering it was expensive. Not the cleanest and the blinds in bathroom were broken so it was a good thing we didnt face any houses. Staff were friendly and helpful. Breakfast was lovely.
Stayed 1 night in Jun 2024

6/10 Okay

Gill

Clean but dated
Our room was in need of modernisation. Clean but dated. Old and shabby bathroom. Our view was of the petrol station . On a positive, nice quality tea and biscuits in the room . Expensive hotel not reflective by the price
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Definitely Stay Again !
Good comfortable stay near town centre, excellent breakfast
Stayed 1 night in Jun 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok room no frills
Stayed 1 night in Jun 2024

2/10 Terrible

Vasudha

Stayed 1 night in May 2024

4/10 Poor

John

Disliked: Room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Carl

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chris

Stayed 1 night in May 2024

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that serves great food and has friendly staff. Particular praise goes to Emma and her team for their excellent customer service.
Stayed 2 nights in May 2024