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 Marlborough •1 Room
 Marlborough • 1 Room
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Castle And Ball by Greene King Inns

3-star property
The High Street, Marlborough, England (01) 562 1066
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3.8 out of 5
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See all 6 ebookers Reviews

"Room was very clean and comfy. Comfy beds. Upstairs flooring was somewhat on the lean which made getting through the door which opened into the stai ... " More

By a verified traveller on Sun 10 Oct 2021

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (for 4)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Castle And Ball by Greene King Inns. During your stay, you're just a quick walk from The Merchant's House Marlborough. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Castle and Ball
  • Amenities include a meeting room and a fireplace at reception
  • Steps from The Merchant's House Marlborough and 8 minutes by car from Silbury Hill

Castle And Ball by Greene King Inns ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Castle And Ball by Greene King Inns

Everyone (3) Couples (2) Family (1)
5 out of 5
Room was very clean and comfy. Comfy beds. Upstairs flooring was somewhat on the lean which made getting through the door which opened into the stairs difficult.

Posted by on 10 Oct 2021

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5 out of 5

Posted by on 27 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Simon, DM

Thank you for leaving such a high rating! We look forward to your next visit!

3 out of 5
The hotel room needs opdateing as does the rest of the building

Posted by on 27 Oct 2019

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4 out of 5

Posted by on 22 Aug 2019

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2 out of 5

Good location in middle of high street

Pros: Friendly staff, nice welcome.
Cons: General re-furb.
Location: Good location in middle of Marlborough high street. Nice character, local shops and restaurants good quality, lovely place to visit.
Hotel seen better days, tired furnishings, could do with updating. In a great location, staff really friendly, free parking a bonus. Breakfast average, long wait.

Posted by , from Newbury on 15 Jan 2017

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4 out of 5

Wonderful location

Good hotel excellent staff, let down by smell of drains in our original room and around reception. Staff very helpful and chaged room without a problem.

Posted by on 27 Sep 2014

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About the Castle And Ball by Greene King Inns

Location The High Street, Marlborough, England SN8 1LZ

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Castle And Ball by Greene King Inns also features a garden, a fireplace in the lobby, and room service (during limited hours). Free self parking is available. This 3-star Marlborough hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Castle And Ball by Greene King Inns offers 35 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Castle and Ball – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • No front desk
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ball Castle
  • And Ball By Greene King Inns
  • Castle Ball Hotel
  • Castle Ball Hotel Marlborough
  • Castle Ball Marlborough
  • The Castle & Ball Hotel Marlborough, UK - Wiltshire
  • The Castle And Ball Hotel
  • Castle And Ball by Greene King Inns Hotel
  • Castle And Ball by Greene King Inns Marlborough
  • Castle And Ball by Greene King Inns Hotel Marlborough
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.