Castle And Ball by Greene King Inns

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle And Ball by Greene King Inns

Bar (on property)
Front of property
Superior Room
Front of property
Superior Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
The High Street, Marlborough, England, SN8 1LZ
  • The Merchant's House Marlborough
    2 min walk
  • Silbury Hill
    8 min drive
  • Barbury Castle
    22 min drive
  • Gloucester (GLO-Gloucestershire)
    44 min drive

Room options

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 15 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room (for 4)

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Castle And Ball by Greene King Inns

Hotel in Marlborough with a coffee shop and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a garden, and a lobby fireplace.
Castle And Ball by Greene King Inns offers 35 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Castle And Ball by Greene King Inns. During your stay, you're just a quick walk from The Merchant's House Marlborough. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at Castle and Ball
  • Amenities include a meeting room and a lobby fireplace
  • Steps from The Merchant's House Marlborough and 8 minutes by car from Hackpen Hill
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Castle And Ball by Greene King Inns also features a garden, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

This 3-star Marlborough hotel is smoke free.

Castle and Ball - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Castle and Ball

Guest services

  • Daily housekeeping

Business services

  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Ball Castle
And Ball By Greene King Inns
Castle Ball Hotel
Castle Ball Hotel Marlborough
Castle Ball Marlborough
The Castle & Ball Hotel Marlborough, UK - Wiltshire
The Castle And Ball Hotel
Castle And Ball by Greene King Inns Hotel
Castle And Ball by Greene King Inns Marlborough
Castle And Ball by Greene King Inns Hotel Marlborough

Castle And Ball by Greene King Inns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 407 reviews" "
Rating 8 - Good. 161 out of 407 reviews" "
Rating 6 - Okay. 51 out of 407 reviews" "
Rating 4 - Poor. 14 out of 407 reviews" "
Rating 2 - Terrible. 7 out of 407 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop over.
Great location close to all amenities parking on site. Food in pub very good and great value. Breakfast very good value plenty of choice.
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Fair hotel. Lots of foot traffic noise through the hotel until around11:30 pm. But overall ok
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location steeped in history
The hotel is located in the middle of Marlborough 's unique High Street. Our room was large by UK standards with a clear view of the high st. The staff are friendly but our room did not get made up after the first night. There is ample free parking but for our visit most of the places were blocked off for a marquee . No alternative was offered.
Stayed 2 nights in Jul 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two comfortable nights in a nice town and visited the area around
Stayed 2 nights in Jul 2024

10/10 Excellent

richard

Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grim grim grim
Terrible. Room was dirty and the condition of the furniture was shocking. Headboard looked like it had been clawed by wolves, furniture was cracked and smashed up. Blood stains on the walls. Dirty carpets. The water went off for the day with no warning so I couldn’t flush the loo or wash my hands. I stayed in a hotel in Charlotte once where someone was murdered outside my room. Overall it was a much classier stay than my night in the Castle and Ball and frankly the carpet was cleaner after they took the body away.
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Quiet, clean linen. Plumbing could do with some attention although it's it is an old building, tired room, in need of a facelift!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Large bedroom good food
Stayed 3 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, amenities
Excellent food Large bedroom.and very friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Luke

Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Great location in the center of town. Friendly and helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect breakaway!! But please #greenking sort the coffee out.. its really not nice
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Liked: Property conditions & facilities, room comfort
Very friendly staff. Good breakfast. Rooms very clean but slightly dated. Very good value for a nights stay in a lovely town
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this charming hotel and town
Stayed 1 night in May 2024

6/10 Okay

Jayne

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Honest review
Staff were very nice and polite..rooms very dated .not very clean especially the bathroom...floors very squeaky.
Stayed 1 night in May 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome, all the staff were friendly and efficient, our room was lovely, food and wine great
Stayed 1 night in May 2024

10/10 Excellent

Sally

Stayed 1 night in May 2024

8/10 Good

Paul

Travelled with family
Liked: Staff & service, amenities
Nice comfortable room. In the centre of town, good food.
Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

10/10 Excellent

BEN

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and friendly
Stayed 1 night in Apr 2024