The Malvern

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Dates

January 2025

February 2025

Indoor pool, outdoor pool, pool loungers

Couples treatment room(s), sauna, body treatments, aromatherapy

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Hot tub

24/7 front desk

Pool

Explore the area

Grovewood Road, Malvern, England, WR14 1GD

Barnards Green Cricket Club
10 min walk
Malvern Theatres
4 min drive
Morgan Motor Company
5 min drive
Gloucester (GLO-Gloucestershire)
55 min drive

Room options

Executive Twin Room

16 sq m
Sleeps 2
2 Twin Beds

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room Single Use

Sleeps 1
1 Double Bed

Executive Double Room

16 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Adults-only hotel with a full-service spa and free breakfast

Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.

The Malvern offers 33 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at The Malvern. During your stay, you'll be within walking distance of Barnards Green Cricket Club. Free breakfast, free WiFi in public areas, and free self parking are available.

Free continental breakfast served daily
Free WiFi
Free self parking
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Take a swim in the indoor and outdoor pools or soak in the spa tub
Indulge with body wraps, body treatments, or facials at the spa
Amenities include newspapers, a front-desk safe, and laundry facilities
Onsite recreation includes a gym, a steam room, and a sauna
10 minutes by foot from Barnards Green Cricket Club and a 4-minute drive from Malvern Theatres

The Malvern offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A spa tub, a fitness center, and a sauna are also featured at the business-friendly The Malvern. Free self parking is available.

This 4-star Malvern hotel is smoke free.

Guests are served free continental breakfast daily.

The Malvern Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Restaurants on site

The Malvern Restaurant

Things to do

Fitness centre
Full-service spa
Indoor pool
Outdoor pool
Sauna
A hot tub
Steam room

Conveniences

Lift
Front-desk safe
Newspapers in reception

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage

Outdoors

Pool sunloungers
Terrace

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Dressing gowns
Bath or shower
Deep-soaking bath
Free toiletries
Hairdryer
Towels

Entertainment

Food and drink

Electric kettle
Free bottled water

Desk
Iron/ironing board
Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

The Malvern Hotel

Malvern

The Malvern Malvern

Malvern Hotel Malvern

The Malvern Hotel Malvern

The Malvern Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Jacqueline

Travelled with group

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!

Stayed 1 night in Aug 2024

6/10 Okay

Victoria

29 Aug 2024

Liked: Property conditions & facilities

Disliked: Cleanliness

We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.

Stayed 2 nights in Aug 2024

8/10 Good

Rhiannon

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.

Stayed 1 night in Aug 2024

8/10 Good

Alison

1 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Colin

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Latoya

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

KEVIN

Business traveller

11 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Winny

24 Jun 2024

Liked: Property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Mrs Susan

Travelled with family

11 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Malvern is really special

The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.

Stayed 2 nights in Jun 2024

4/10 Poor

Sebastian

7 Jun 2024

Liked: Cleanliness, staff & service

Overpriced and lousy location

For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.

Stayed 1 night in Jun 2024

8/10 Good

Piers

28 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2024

8/10 Good

Shaun, Melksham

Travelled with partner

13 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.

Stayed 1 night in May 2024

10/10 Excellent

Yiming

27 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2024

10/10 Excellent

Rhodri

26 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again.

Stayed 1 night in Apr 2024

10/10 Excellent

Meena

10 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

6 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good facilities and food. Incredibly friendly and welcoming staff.

Stayed 1 night in Apr 2024

10/10 Excellent

Simon

5 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

4/10 Poor

raymond

1 Apr 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2024

10/10 Excellent

Zizheng

Travelled with group

20 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Travelled with partner

19 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

11 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

8/10 Good

Jim

Travelled with partner

9 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto

Stayed 1 night in Mar 2024

10/10 Excellent

R

6 Mar 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Deanna

27 Dec 2023

Stayed 1 night in Dec 2023

8/10 Good

sally

Travelled with family

16 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spa

Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back

Stayed 2 nights in Sep 2023