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4.4 out of 5

"Beautiful location, lovely hotel and tasty food and drink which wasn’t overly expensive compared to other 4 * hotels we’ve stayed at " More

By a verified traveller on Tue 22 Oct 2019

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The Abbey Great Malvern's great location gets high marks from our customers. During your stay, you're just a quick walk from Malvern Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Priory View Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Malvern Museum and Great Malvern Priory
  • Cats and dogs welcome for a fee (restrictions apply)

The Abbey Great Malvern ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Abbey Great Malvern

Everyone (5) Couples (3) Family (2)
5 out of 5
Beautiful location, lovely hotel and tasty food and drink which wasn’t overly expensive compared to other 4 * hotels we’ve stayed at

Posted by on 22 Oct 2019

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4 out of 5

Posted by on 14 Jul 2019

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4 out of 5
Beautiful building with a more modern block of bedrooms attached. Nice airy room with a view of rhe Abbey

Posted by on 20 May 2019

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Comment from Hotel Management

20 May 2019 by Dalila Moretto

Dear Anonymous, Thank you for your kind review. We are happy to hear that you enjoyed our Elgar wing and the view from your room. We hope to welcome you back to the hotel in the future. Sincerely, Dalila Moretto Duty Manager

5 out of 5
Very pleasant experience in awesome location. Staff outstanding

Posted by on 20 Nov 2018

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Comment from Hotel Management

18 Dec 2018 by Dalila Moretto

Dear Anonymous, I am pleased to hear that you find our location awesome. I will be sure to let our staff know how much of an impact they made on your experience. We hope to welcome you back to the hotel soon. Sincerely, Dalila Moretto Duty Manager

4 out of 5

Posted by on 8 Nov 2018

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5 out of 5

Great hotel with a central location.

Pros: It's central location & character.
Location: Plenty of cafes and restaurants nearby. Ideal for walking on the hills as well....
Had a very pleasant weekend break away in Gt Malvern. All the staff at the hotel were friendly and were always available to help. The central location of the hotel made it ideal for walking on the hills and for eating out in the evening, the restaurants being only a short walk away. Our room was clean & tidy on arrival and had a wonderful view over the town. Would definitely consider a return visit.

Posted by , from Amersham on 21 Aug 2017

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5 out of 5

Trip to Malvern

Fabulous room with a fantastic view of the Abbey

Posted by , from stourbridge on 30 Jul 2017

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4 out of 5

Very comfortable hotel in the centre of malvern

Confortable hotel close to centre of Malvern and the Malvern hills

Posted by , from warwickshire on 18 Oct 2016

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4 out of 5

Visiting family

Good value for money, perfect location in the centre of Malvern. We didn't use the restaurant, except for breakfast and that certainly ticked all the boxes. Rooms were very clean, though a bit dated. Bar service we found to be quite expensive, but you expect that in hotels. Overall, perfectly pleasant experience and we would use the Abbey again.

Posted by on 15 Dec 2015

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About the The Abbey Great Malvern

Location Abbey Road, Malvern, England WR14 3ET

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2443 square feet (227 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Abbey Great Malvern. This Malvern hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 2443 sq ft of conference space
  • 227 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Transport

  • Train station: Great Malvern Station (1.1 km / 0.7 mi)

Room Amenities

The Abbey Great Malvern offers 103 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (on request)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Priory View Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Priory View Lounge Bar – Overlooking the garden, this bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cots (infant beds) are available for GBP 15.0 per day.

Pet Policy

  • Pets: GBP 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 for adults and from GBP 17.95 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abbey Great Malvern Hotel
  • Abbey Great Hotel
  • Abbey Great Hotel Malvern
  • Abbey Great Malvern
  • Abbey Malvern
  • The Abbey Great Malvern
  • The Abbey Great Malvern Hotel
  • The Abbey Great Malvern Malvern
  • The Abbey Great Malvern Hotel Malvern

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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