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"The pool area is great and the rooms are a nice size. It was also nice and quiet at night. Comfortable bed " More

By a verified traveller on Tue 31 Dec 2019

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Family Room, Multiple Beds (Classic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Privilege, Room, 1 Double Bed, Lake View, Lakeside

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Suite, 1 Double Bed, Lake View, Lakeside

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds (Classic)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Mercure Maidstone Great Danes Hotel ratings based on 20 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Maidstone Great Danes Hotel

Everyone (17) Couples (3) Family (2)
5 out of 5

Posted by , from Addington,KENT on 4 Aug 2024

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Comment from Hotel Management

26 Aug 2024 by Steve

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Fabiao. Thank you also for your feedback, it is greatly appreciated. We are delighted that your stay was wonderful and we look forward to welcoming you back sometime in the future.Kind regards, Steve WGuest Services Supervisor

2 out of 5

Posted by on 1 Nov 2022

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Comment from Hotel Management

4 Nov 2022 by Pravin

Dear John,Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel very soon!Kind regardsPravin SardinhaOperations Manager

4 out of 5

Posted by on 20 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Dominic

Thanks for your review. Hope to see you back again soon. Regards

4 out of 5
The pool area is great and the rooms are a nice size. It was also nice and quiet at night. Comfortable bed

Posted by on 31 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Dominic

Thanks very Much for your feedback. Hope to see you back again soon. Best wishes for the new year.

3 out of 5

Posted by on 27 Nov 2019

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Comment from Hotel Management

29 Nov 2019 by Pravin

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pravin Sardinha Operations Manager

4 out of 5
Very good for the price. Hotel was clean, staff friendly and helpful, extremely comfortable bed, great parking and lovely garden. Downside was the breakfast was fairly disappojuring,

Posted by on 10 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Dominic

Thank you for staying with us. Our breakfast does receive great reviews but I am sorry we did not meet your expectations on this occasion. Hope to see you again soon. Regards

3 out of 5
Hotel ok parking not bad room was musty and seemed someone had been smoking in there before us, this dissipated as window was open. Curtains dirty bed nice and comfortable bathroom bit small, not enough space for putting clothes, breakfast good staff very helpful, we have stayed here before and will again

Posted by on 22 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Dominic

Thank you for your review and comments which have all been carefully noted and will be acted upon. I apologise if the room was musty and thank you for the positive comments about the team. Glad you enjoyed your breakfast. Hope to see you back again in the near future Sincerely

4 out of 5

Posted by on 8 Sep 2019

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Comment from Hotel Management

9 Sep 2019 by Dominic

Thanks for staying with us. We appreciate your review Best wishes

4 out of 5

Posted by on 27 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Pravin

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pravin Sardinha Operations Manager

3 out of 5
Nice enough hotel and good stay, certainly not a 4 star hotel. View from the grounds of the back of the hotel makes it look run down. The rooms were ridiculously hot and the smallest fan was for 3 people. No where to keep anything cool, including no ice machine, which would be very handy when you have small child. Especially as we were staying in a family room The good sides was the breakfast, the leisure facilities and the modern dining area. The bad sides was the room facilities, the rundown parts of the hotel and some of the staff who work in the restaurant who were very rude. 3 stars.

Posted by , from London on 30 Jul 2018

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Comment from Hotel Management

20 Sep 2018 by Keelan

Dear Philo, Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Keelan Harris Operations Manager