Mercure Maidstone Great Danes Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Gym

Bar

Room service

Explore the area

Hollingbourne, Maidstone, England, ME17 1RE

Leeds Castle
5 min drive
The Windmill
10 min walk
Hollingbourne Station
16 min walk
London (LCY-London City)
66 min drive

Room options

Privilege, Room, 1 Double Bed, Lake View, Lakeside

24 sq m
Sleeps 2
1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

26 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Classic Room, 2 Single Beds

21 sq m
Sleeps 2
2 Twin Beds

Classic Room, 1 Double Bed

21 sq m
Sleeps 2
1 Double Bed

Superior Suite, 1 Double Bed, Lake View, Lakeside

43 sq m
Sleeps 2
1 Double Bed

Family Room, Multiple Beds (Classic)

21 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel with a full-service spa, near Leeds Castle

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Maidstone Great Danes Hotel. During your stay, you'll be within walking distance of Leeds Castle. Features include free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Take a swim in the indoor pool
Treat yourself to massages, manicures and pedicures, or aromatherapy at Exquisite Beauty Spa
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym, a steam room, and a sauna
Just a 5-minute drive from Leeds Castle and 6 minutes from Mote Park
Pets welcome for a fee

Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM.

Arts - This brasserie serves breakfast, lunch, and dinner.

24-hour room service is available.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 17.95 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Arts
Arts Bar

Things to do

Full-service spa
Health club
Indoor pool
Sauna
Steam room

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

Business centre
Conference space (6458 square feet)
Meeting rooms - 12

Outdoors

Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sunloungers
Terrace

Spa

4 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Free cots/infant beds
Heating
Portable fan

Bathroom

Bath or shower
Deep-soaking bath
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
LED TV

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Iron/ironing board (on request)
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 30 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 17.95 per person
Pet fee: GBP 30 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel

Maidstone Great Danes Hotel

Maidstone Mercure

Mercure Great Danes

Mercure Great Danes Hotel

Mercure Great Danes Hotel Maidstone

Mercure Hotel Great Danes

Mercure Hotel Great Danes Maidstone

Mercure Maidstone Great Danes

Mercure Maidstone Great Danes Hotel

Ramada Hotel Maidstone

Maidstone Ramada

Ramada Maidstone

Mercure Maidstone Great Danes

Mercure Maidstone Great Danes Hotel Hotel

Mercure Maidstone Great Danes Hotel Maidstone

Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

GARETH

Business traveller

18 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Needs a tidy up and a lick of paint, very tired and dated. Dinner service was over an hour, which was disappointing.

Stayed 2 nights in Sep 2024

8/10 Good

Neil

3 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

David

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2024

8/10 Good

Christine

27 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

8/10 Good

Daniel

Business traveller

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Beth

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

2/10 Terrible

Laura

Travelled with family and small children

18 Aug 2024

Liked: Cleanliness, amenities

Stayed only 1 night. Wouldn’t again.. after a lovely dinner with great staff at the onsite restaurant we decided to take the stairs up to our room on the 3rd floor. There were bouncer type men asking where we were going and they demanded to see our room key before being allowed on the 3rd floor. When in our room the music was loud (but acceptable) but then the loud arguing and what sounded like physical fighting started. I locked the door and put our bags by the door and laid awake scared for hours. In the morning at check out I complained but no one contacted me. If you value your sleep and want to feel safe do not stay here. I’m pretty sure the police came but I was too scared to look out of the windows. Go anywhere else!

Stayed 1 night in Aug 2024

2/10 Terrible

Tetsuya

Travelled with family

12 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a so tough stay throughout the night due to the poor wall and noisy voice and sound. The guys came knocking the door speaking. My family felt scary and unsafe there. We'll never visit you.

Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Business traveller

11 Aug 2024

Liked: Staff & service

Disliked: Room comfort

Staff were very friendly, evening food ok, excellent breakfast with loads of choice. My room was very near to the swimming pool and was uncomfortably warm with a very strong smell of chlorine. Not very pleasant to breathe in all night.

Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Business traveller

9 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dinner well you can’t call it that it’s all pre frozen rubbish

Stayed 1 night in Aug 2024

8/10 Good

Raymond

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

8/10 Good

Pam

4 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Very comfortable stay with a delicious breakfast.

Lovely one night stay at the Great Danes Hotel. Room very comfortable and lovely breakfast. Staff were excellent, all very helpful. Conditon of hotel looked slightly worn, but good place to stay overall.

Stayed 1 night in Aug 2024

10/10 Excellent

Fabiao, Addington,KENT

4 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

tony

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Stayed 10 nights in Jul 2024

10/10 Excellent

p

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Tracey

28 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family

26 Jul 2024

Disliked: Staff & service

Poor Service

Mercure Maidstone did not fulfill my booking so had to find an alternative at the last minute despite having a confirmation from Hotels.com, which when travelling with children was appalling. Hotel were unhelpful and blamed Hotels.com. Poor service and I can only assume the Mercure had overbooked.

Stayed 2 nights in Jul 2024

8/10 Good

Glen

Business traveller

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

25 Jul 2024

Liked: Staff & service

Disliked: Room comfort

Much to be done

Would have been a great stay, but the following ruined the experience: 1. No air-con: the room was very, very hot and couldn't sleep. The little fan was noisy and sadly couldn't cool down the room. 2. Please replace the old shower curtains and put shower screens instead. Unpleasant to shower with shower curtain clinging to my skin. 3. Room outdated- curtains torn and room require so much tlc. 3. Room and bathroom not very clean , brown stuff coming off the sink , dust on windowsill and bedside tables. 4. Cleaners need to check cupboards and wardrobes to ensure previous guests have not left anything as they was dirty unwanted stuff left by previous guests- not nice at all. Great parking and location though.

Stayed 1 night in Jul 2024

6/10 Okay

Philip

Travelled with group

14 Jul 2024

Liked: Cleanliness, staff & service

One Night Stay

The room itself was very hot as there is no air conditioning, as such we had to have the window open all night to cool the room down. The mattress was also very hard which meant that I did nt have a comfortable sleep. The key card failed twice and we had to return to reception to re-authorise the card to gain access to our room. The car parking was free to hotel users , which was a plus, The breakfast was ok but it was a buffet style which meant that the food was under heaters and some had started to become hard, especially the eggs. For a one night stay this was acceptable. The staff were welcoming and helpful.

Stayed 1 night in Jul 2024

8/10 Good

Daniel

12 Jul 2024

Stayed 1 night in Jul 2024

4/10 Poor

Victoria

Travelled with partner

23 Jun 2024

Disliked: Cleanliness, property conditions & facilities

Hotel is very dated and overpriced. Room was small and hot wirh no aircon. Room clean but very run down. Staff at reception rude and insisted on a sharp 3pm check in unless i joined the loyalty scheme. Breakfast was good and staff were very friendly.

Stayed 1 night in Jun 2024

6/10 Okay

Karen

Business traveller

22 Jun 2024

disappointed

don't think i would rush back.. was there 5 days no change of towels bin not emptied had no shower gel for 3 days coffe cups not cleaned or changed food in restaurant was terrible but on a positive the breakfast and restaurant staff very friendly reception not so friendly

Stayed 5 nights in Jun 2024