Grange Moor Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grange Moor Hotel

View from property
Dining
Lobby sitting area
Family Room
Restaurant

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
St Michaels Road, Maidstone, England, ME16 8BS
  • All Saints The Parish Church of Maidstone
    17 min walk
  • Hazlitt Theatre
    19 min walk
  • Maidstone Museum
    20 min walk
  • London (LGW-Gatwick)
    45 min drive

Room options

Standard Room

  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 3
  • 2 Twin Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

Exclusive Double Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Grange Moor Hotel

Hotel with free parking, near Mote Park
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk, and express check-in.
Grange Moor Hotel offers 50 accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include bathtubs or showers. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Grange Moor Hotel. During your stay, you'll be within walking distance of Mote Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a playground
  • Just a 4-minute drive from Mote Park and 9 minutes from Bridgewood Manor Day Spa
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Grange Moor Hotel. Self parking is free.

This 3-star Maidstone hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 9:30 AM.
Grange Moor Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Croatian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–9:30 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Playground

Family friendly

  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • 7 bathrooms
  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • 22-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 24 2024 to December 30 2024 (dates subject to change).
The following facilities or services will be unavailable from December 24 2024 to December 30 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Daily housekeeping
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Grange Moor Hotel.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grange Moor
Grange Moor Hotel
Grange Moor Hotel Maidstone
Grange Moor Maidstone
Moor Grange
Moor Hotel
Grange Moor Hotel Maidstone, Kent
Grange Moor Hotel Maidstone
Grange Moor Hotel Hotel
Grange Moor Hotel Maidstone
Grange Moor Hotel Hotel Maidstone

Grange Moor Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 76 out of 346 reviews" "
Rating 8 - Good. 132 out of 346 reviews" "
Rating 6 - Okay. 79 out of 346 reviews" "
Rating 4 - Poor. 40 out of 346 reviews" "
Rating 2 - Terrible. 19 out of 346 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

L

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We where over the road at their 'other building' which is not staffed and given a front door key. The toilet was blocked, window latches broken and handles on side and bin in bathroom left full. I complained and the staff member was lovely and changed our room. The new room was cleaner but a double mattress on a kingsize bed frame and the room was dusty and had light fittings missing. Not a pleasant stay and would not return. Only saving grace was the staff.
Stayed 1 night in Sep 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
We used this hotel as a basis for our attendance at a wedding nearby. The bedroom and bathroom were very clean and the bed was very comfortable. I was slightly disappointed by the wonky window in the bathroom, which required brute strength to close. for a 3-star hotel, it was basic but still a good place to lay our heads and the staff was very friendly and helpful
Stayed 1 night in Sep 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and efficient
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Shower didn’t work in the room, mould on bathroom ceiling and in shower, bed mattress cheap, thin and uncomfortable. Convenient location for where I needed to be but next time I’d stay in the travelodge. £6 a pint in the hotel bar was a good price though
Stayed 1 night in Aug 2024

4/10 Poor

James

Stayed 1 night in Aug 2024

8/10 Good

John

Friendly staff. The property is becoming a little tired from the one I used 15 years ago, but still adequate.
Stayed 2 nights in Aug 2024

8/10 Good

Dean

Business traveller
Liked: Staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Karen

Average hotel
Well first when I arrived the key woudnt work to open the room then I was taken to another room but it hadent been cleaned booked a double room but ended up having a twin not good enough really but overall not a bad stay
Stayed 1 night in Aug 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is undergoing a refurbishment and was evident with some works going on. Whilst facilities are 'tired' it all worked and will only get better. Staff are friendly and helpful and worked hard to ensure everything you needed was done efficiently. Compared to other properties in this price bracket, it had that personal touch and friendliness that made up for hotel needing a refresh, would stay again, especially after refurbishment completed. No EV charger here or nearby, useful but not vital.
Stayed 2 nights in Aug 2024

8/10 Good

bunmi

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my only issue is the lack of Lifts and a air conditioner but this is England full stop would love to come again or recommend to friends
Stayed 2 nights in Aug 2024

6/10 Okay

David

Disliked: Property conditions & facilities
Poor quality tired pub/hotel in need of refurbishment. Dingy room with view of airshaft & permanent running water feature (overflow constantly running down room window). Dining room not ready for breakfast service, could not help ourselvs to tea/coffee, cereals or fruit juice as non set out. 1 member of staff trying to do everything with not much sucess. Bathroom door broken & unable to close, toilet seat broken/insecure & exit from (fir exit route) room blocked by "put you up bed" left on corridor.Not worth the money.
Bed in corridor
Broken bathroom door(1)
Broken bathroom door (2)
Loose toilet seat
Stayed 2 nights in Jul 2024

2/10 Terrible

hilda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kylie

Stayed 2 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay!
Only stayed for one night as we were only in the city for 1 night but room was clean, all amenities worked & did the job for crashing there for 1 night. Nice bar area too which is always a bonus when you like a drink.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were difficult to find and not helpful. Sat for 15 minutes in bar area with no service and finally left. Carpets and floors were absolutely filthy. The outside sitting area was full of cigarette butts and trash. Incredibly overpriced for what it was.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul, ROSSENDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated for town centre with good bus links from outside to Tonbridge and town centre. Basic hotel a little dated but good size rooms, large car park and very good wifi.
Stayed 2 nights in Jul 2024

2/10 Terrible

Shane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Checked out without unpacking. Room was dirty and bathroom had black mold, extractor fan didn’t work and toilet seat was broken
Stayed 1 night in Jul 2024

2/10 Terrible

Aleksandra

Stayed 1 night in Jul 2024

2/10 Terrible

Sharon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend this hotel
Staff not readily available, Rooms weren't clean with stains on the throws and sheet in one of the rooms, very dated all round, cheap towels that although were clean were washed out, we didnt feel safe in the rooms, even the 2 taxi drivers we used to get out of the hotel to eat questioned why we were staying there as not a great reputation, would certainly never use again or recommend, we do have business in the area so will look at alternatives for next visits
Stayed 1 night in Jul 2024

6/10 Okay

Ms.v.M.Williams

Travelled with family
Liked: Cleanliness
Stay was ok
We just stayed for one night because we were visiting Kent the next day...it was ok...very dated but clean. I have poor mobility and there is no lift in this hotel.
Stayed 1 night in Jun 2024

4/10 Poor

robin

Travelled with group
Liked: Staff & service
Ok but dated
Friendly hotel, good parking, facilities very dated and tired. Broken light in bathroom.
Stayed 1 night in Jun 2024

6/10 Okay

ian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Work in progress - staff friendly and helpful - you can tell they are trying to improve things but still a way to go - walls paper thin - you can hear everything next door , above or below so take your ear plugs
Stayed 2 nights in Jun 2024

4/10 Poor

Clive

Disliked: Staff & service, property conditions & facilities, room comfort
Not a good experience.
There was no choice of breakfast. Full English or nothing. No choice for my wife who is vegetarian. We had to find somewhere else to get a breakfast in the morning. The room was okay but it really could do with a facelift. There was a lot of noise during the night from other guests in the rooms nearby which kept us awake. There was a smell of cigarette smoke in the corridor in the morning when we came out.
Stayed 1 night in Jun 2024