Charlotte House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charlotte House

Terrace/patio
Flat-screen TV
Indoor wedding
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
The Lawns, Lincoln, England, LN1 3BJ
  • The Lawn
    2 min walk
  • The Victoria
    1 min walk
  • Lincoln Station
    15 min walk
  • Hull (HUY-Humberside)
    51 min drive

Room options

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Charlotte House

Hotel in Lincoln with free breakfast
Self parking, a garden, and a picnic area are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a banquet hall.
Charlotte House offers 14 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Charlotte House. During your stay, you're just a quick walk from The Lawn. You'll find features like free breakfast and free WiFi in public areas, plus meeting rooms.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include meeting rooms and a terrace
  • Steps from The Lawn and Lincoln Castle
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Charlotte House also features a terrace, a garden, and a picnic area. For a fee, parking is available.

This 3.5-star Lincoln hotel is smoke free.

Guests are served free continental breakfast on weekdays from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 9.80 per night)
  • Off-site parking within 33 ft (GBP 9.80 per night)

Food and drink

  • Free continental breakfast available weekdays 8:00 AM–10:00 AM

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 9.80 per night
  • Nearby parking fee: GBP 9.80 per night (33 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Charlotte House Hotel Lincoln
Charlotte House Hotel
Charlotte House Lincoln
Charlotte House Hotel
Charlotte House Lincoln
Charlotte House Hotel Lincoln

Charlotte House Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 96 out of 235 reviews" "
Rating 8 - Good. 82 out of 235 reviews" "
Rating 6 - Okay. 26 out of 235 reviews" "
Rating 4 - Poor. 20 out of 235 reviews" "
Rating 2 - Terrible. 11 out of 235 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Doreen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was really looking forward to staying here, on arrival the lounge area looked lovely and i was looking forward to seeing the room. That was where the stay was different, the room was in need of updating and the bed a new mattress. Bits were missing of furniture and windows broke. We did sleep one night and the next day we left. We were given a refund for the second night and the staff were very understanding. They had said that they were closing the hotel to renovate the rooms in December. All i can say is that once the room we stayed in has been redecorated it will be a nice place to stay but for now make sure you don’t stay in room 8.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Staff very friendly while checking in, the suit was lovely too
Stayed 1 night in Sep 2024

8/10 Good

Marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
No discounted parking
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with family
Room, breakfast and service excellent - fantastic view
Stayed 2 nights in Sep 2024

8/10 Good

liliane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very helpful. The hotel is being renovated so parts of the building are looking tired and there is no lift but our bedroom was spacious, nicely furnished and had obviously been revamped very recently. Breakfast was good and there was a Spanish restaurant and a coffee shop in the compound.
Stayed 1 night in Sep 2024

10/10 Excellent

mervyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location value for money more choice at breakfast but would have preferred a cooked breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Helpful staff. Greated with a cheerful smile. Nothing to much trouble. Conveniently located for the upper part of Lincoln (Cathedral and Castle area). Room comfortable. Complimentary Continental Breakfast plentiful and a good variety. Very enjoyable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Excellent location
Stayed 1 night in Aug 2024

4/10 Poor

Graham

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Check in was impersonal, no interest other than giving our key and paying. Room is very tired and in need of refurbishment. Carpet uncomfortable on bare feet, no water other than tap and given it was the hottest day of the year no fans or anything to make it more comfortable. On the flip side very spacious and no other issues.
Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location
Lovely hotel with great rooms. Nice continental breakfast with a good choice of food. The hotel is situated in a great location for access to Lincoln Cathedral and Castle. Check in was friendly and quick. Although you have to pay for parking, there were plenty of spaces available in the car park adjacent to the hotel. We would definitely stay there again if we went back to Lincoln.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, a quaint hotel and great service.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jo

Travelled with group
Liked: Staff & service
I booked this hotel last minute, researching the hotel. The pictures looked great and the reviews persuaded me to book a room. The external look of the hotel, looked well kept. The bathroom ceiling needs touching up and in general the entire room needs a 'spring' clean. Switching on the TV seemed troublesome. Every time I switched it on, it went into setup mode. I gave up in the end! The bed was very uncomfortable, especially for the price of the room I paid. The towels looks old, no softness. so having a shower was uncomfortable with towels that didn't dry properly. Came down to breakfast, not much selection. The cheese and meats looked stale, the Danishes looked shop bought and the cereals were limited i.e. selection. Overall, the staff are great and really helpful. Its just a pity about the rooms and the linen.
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay close to everything we did
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for the price! The room was so cute. Clean, comfortable, bathroom and shower were really nice, coffee and cookies were a nice touch, blow dryer. The staff were all very friendly and helpful. Hotel is close to tourist attractions and shopping and food/drink. Breakfast was great. Bar in hotel was convenient. Overall I would highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Poema

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient location.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lincoln
Fantastic location,great rooms with a separate bathroom,small TV lounge and a separate bedroom
Stayed 1 night in Jul 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint and quirky hotel recently acquired by Stokes Coffee Lincoln UK. Previously staff accommodation adjacent to the old asylum, and apparently undergoing some redecoration. The hotel staff were very friendly, efficient and accommodating. Breakfast was continental style with plenty of choice, although a cooked breakfast option would have been better. However, the old asylum houses various businesses including a Stokes restaurant, where we enjoyed a tasty al fresco brunch 😋. Location was perfect, a 2 minute walk to the Castle, a friendly pub and delicious Indian restaurant. Theres a car park on site, we paid £9.80 for 24 hours. We loved our 2 night stay ~ perfect for exploring Lincoln. 😊
Stayed 2 nights in Jul 2024

2/10 Terrible

Yvette

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
Beautiful room .was very clean. Lovely view and bed was so comfortable. Receptionist was really kind .very helpful and had a beautiful smile 😍
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The hotel was a lovely location opposite the west gate of the Castle and really close to the Cathedral. Shouldn’t however advertise parking available to then find out it is a public car park charging £9.80 per 24 hours! You need to be aware of this upfront. Listed building so no lift but only two floors so not a problem to us. Continental breakfast very basic and not well stocked. Had to ask for extra cheeses and meats as very low quantity brought out at any one time same as bread for toast etc. The Receptionist also organised breakfast and ran the bar so we had to go to Reception to ask her to replenish breakfast or open the bar. Room spacious and clean however Room 7 overlooks the car park on both sides so not a brilliant view. Okay for a two night stay just to see the city but would not go back for a longer stay.
Stayed 2 nights in Jul 2024