Best Western Plus Bentley Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Bentley Hotel & Spa

Executive Room, 2 Single Beds, Non Smoking
Breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Lobby
Suite, Multiple Beds, Non Smoking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking included
  • Gym
  • Spa
    Spa
  • Bar
    Bar

Explore the area

Map
Newark Road, South Hykeham, Lincoln, England, LN6 9NH
  • LNER Stadium
    9 min drive
  • University of Lincoln
    9 min drive
  • Lincoln Museum
    10 min drive
  • Hull (HUY-Humberside)
    46 min drive

Room options

Standard Room, 2 Single Beds, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 2
  • 2 King Beds

Family Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Canopy Bed)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Bentley Hotel & Spa

Hotel with a full-service spa, in the vicinity of LNER Stadium
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Best Western Plus Bentley Hotel & Spa offers 80 air-conditioned accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Beauty Spa at Bentley Hotel has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Bentley Hotel & Spa. During your stay, you'll be within walking distance of Mill Park. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at La Casa
  • Full breakfast served daily for a fee
  • Treat yourself to facials, body treatments, or mud baths at Beauty Spa at Bentley Hotel
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 9 minutes by car from LNER Stadium and 9 minutes from University of Lincoln
Best Western Plus Bentley Hotel & Spa offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Best Western Plus Bentley Hotel & Spa also features spa services, room service (during limited hours), and a hair salon. Self parking is free.

This 4-star Lincoln hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
La Casa - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 16.00 for adults and GBP 8.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • La Casa

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Cots/infant beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 7

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Mud bath
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 79
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 9 2024 to March 1 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.00 for adults and GBP 8.00 for children
  • Crib (infant bed) fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Bentley Hotel Lincoln
Best Western Plus Bentley Hotel
Best Western Plus Bentley Lincoln
Best Western Plus Bentley
Best Western South Hykeham
BEST WESTERN PLUS Bentley Hotel & Spa Lincoln/South Hykeham, UK
South Hykeham Best Western
Best Western Bentley Hotel And Leisure Club
BEST WESTERN PLUS Bentley Hotel & Spa Lincoln/South Hykeham UK
Best Western Plus Bentley Hotel Spa
Best Plus Bentley & Lincoln
Best Western Plus Bentley Hotel & Spa Hotel
Best Western Plus Bentley Hotel & Spa Lincoln
Best Western Plus Bentley Hotel & Spa Hotel Lincoln

Best Western Plus Bentley Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 726 reviews" "
Rating 8 - Good. 281 out of 726 reviews" "
Rating 6 - Okay. 101 out of 726 reviews" "
Rating 4 - Poor. 30 out of 726 reviews" "
Rating 2 - Terrible. 14 out of 726 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Beverley

Liked: Cleanliness
Disliked: Property conditions & facilities
I was not informed that the pool and jacuzzi were out of order before I arrived, the aircon did not work, I used the two milks that were there on my first day, they were not replaced so I could not make a coffee the following morning
Stayed 2 nights in Aug 2024

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean room, treated ourselves to room service which was fantastic and a reasonable price, very impressed and will definitely be back
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a break
A really nice hotel and spa with a pool. Clean, quiet, well located, with friendly, helpful staff and great facilities. Thoroughly recommended.
Stayed 2 nights in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
First thing to say is that ALL the staff are amazing, customer service is fantastic. However the low score is based on the overall quality of the hotel. It’s very tired, though things like bedding and towels were clean the room felt a bit grubby with a dirty tissue behind the cabinet and a piece of used chewing gum on the carpet. The fridge in the room didn’t really work and The hot tub was not working. The breakfast is very average. We wouldn’t choose to stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

neil

Business traveller
Ok as a stop over
All just Ok
Stayed 1 night in Jul 2024

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find, clean, great staff. Restaurant food breakfast good and varied. Some of the evening menu were rather expensive for the quantity you received
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 1 night in Jul 2024

8/10 Good

Timi

Stayed 2 nights in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Half way stop over. Noisy room, bed too soft
Stayed 1 night in Jul 2024

2/10 Terrible

Mary

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Shower was boiling or cold no in between. Room was very dated, while not filthy it wasn't the cleanest room ever. Could've done with a paint as well.
Stayed 1 night in Jun 2024

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Exceptional dinner at a good location
I had a really great stay. It was a tad confusing locating my room as it was through a door labelled ‘platinum suite’ which to me suggested a conference room. The room was nice and spacious, the bed and pillows were really comfortable. The TV had issues, nearly all channels besides BBC1 had poor signal. The shower was also extremely powerful and only had a setting to change the temperature rather than the pressure. The food was exceptional! I had the tempura king prawns and cod loin risotto - highlight recommend. The staff were all really friendly and helpful. The gym was okay.
Stayed 1 night in Jun 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, room comfort
4am fire alarm
Room was fine and comfortable. Bit of water damage on the door from the shower. And a little dated decor. But the worst part was being woken up at 4 am by a fire alarm because some idiot had smoked in their room.
Stayed 1 night in Jun 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel located just outside Lincoln city
Reasonably priced hotel with buffet breakfast included! Friendly staff, large rooms and great location if you're visiting Lincoln castle/city. Would definitely recommend and use again! Wish they had EV chargers but I'm sure they'll come in time.
Stayed 1 night in Jun 2024

6/10 Okay

Des

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice room, poor Breakfast
Room nothing but high roofs to look out to, Nice room overall, great size and good amenities etc Breakfast was very poor was early down but feel yesterdays food reheated and put back out, Need to remember breakfast is often the parting shot from the hotel, and has the potential to put a negative on what was a reasonably stay
Stayed 1 night in Jun 2024

6/10 Okay

Bryan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Average
Was just ok, food was very average served in a very average manner
Stayed 1 night in Jun 2024

4/10 Poor

Mrs P

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Parking on site was the only good thing about this hotel. We had booked this hotel as it was (supposedly) near Lincoln itself. 4 miles away, not a big deal but, it takes 30 minutes drive to negotiate to the Cathedral. The hotel is dark and dingy, requires huge amounts of money spent to update it and is no where near the prices involved. We booked a suite for a special occassion. Well, if you like a 4 poster that looks like it is from the local second hand furniture shop, furniture that is the same (wardrobe door didn't shut properly), comp robes just dumped in plastic bags on the floor of the wardrobe, cobwebs, biscuit crumbs from previous stayers (or hungry cleaner), rickety stand alone fridge with one rickety wood shelf with limited coffee/teas etc and 2 filthy cups. The bathroom had a corner bath straight out of the 60s with bodged sealing and a discoloured panel, the toilet hadn't been cleaned, the sink had major cracks that were hastily repaired with filler and the comp toiletries were 1 conditioner and 1 shampoo bottle. All this for a huge £220. We were meeting friends so didn't realise the extent of what can only be considered student digs, until later that evening. The pool changing areas need major money spent (we didn't swim but did look).Breakfast dreadful, half an hour before end time, got sat in an empty room right next to a cupboard area, and the choice was whatever was leftover. £110 refund-they knew about the sink!). Stay elsewhere, don't waste money here.
Stayed 1 night in May 2024

10/10 Excellent

Tanvi

Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
The room was outdated to say the least. I didn’t expect much more so on that front I was fine. However, my room didn’t come equipped with a hairdryer and
Stayed 1 night in May 2024