The Burton Hotel and Cloud Nine

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Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Spa
Gym
Bar
Pool
Room service

Explore the area

1 Mill Street, Kington, England, HR5 3BQ

Hergest Croft Gardens
‪13 min walk‬
Small Breeds Farm Park and Owl Centre
‪4 min drive‬
Hergest Ridge
‪11 min drive‬

Room options

Triple Room

Sleeps 3
1 Double Bed and 1 Twin Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

Sleeps 3
1 King Bed

Standard Twin Room

Sleeps 2
2 Twin Beds

Deluxe Twin Room

Sleeps 3
2 Twin Beds

Room, 1 King Bed, Accessible

Sleeps 3
1 King Bed

Similar properties

Breakfast included
Pet-friendly
Parking included
Free WiFi

for 1 room

includes taxes & fees

11 Mar - 12 Mar

About this property

Hotel in Kington with a full-service spa and free breakfast

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

The Burton Hotel and Cloud Nine offers 25 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

This Kington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at The Burton Hotel and Cloud Nine. During your stay, you'll be within walking distance of Hergest Croft Gardens. Free breakfast, free WiFi in public areas, and free self parking are available.

Free full breakfast served daily
Free WiFi
Free self parking
Enjoy local and international cuisine while dining at Restaurant
Take a swim in the indoor pool or soak in the hot tub
Indulge with massages or manicures and pedicures at Cloud 9 Spa
Services include a concierge, luggage storage, and wedding services
Onsite recreation includes a gym, a steam room, and a sauna
13 minutes by foot from Hergest Croft Gardens and a 4-minute drive from Small Breeds Farm Park and Owl Centre

The Burton Hotel and Cloud Nine offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness center, a sauna, and spa services are also featured at the business-friendly The Burton Hotel and Cloud Nine. Self parking is free.

This 3-star Kington hotel is smoke free.

Guests are served free English breakfast daily from 7:30 AM to 9:30 AM.

Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bar - This bar specializes in local and international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Languages

Czech, English, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free English breakfast available daily 7:30 AM–9:30 AM
1 restaurant
1 bar
Room service available

Restaurants on site

Restaurant
Bar

Things to do

Fitness centre
Full-service spa
Indoor pool
Mini golf
Sauna
A hot tub
Steam room

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities
Mini golf
Soundproofed rooms

Conveniences

Banquet hall
Free newspapers in reception
Front-desk safe

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Garden

Spa

2 treatment rooms
Manicures and pedicures
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking

Smoke-free property

Room amenities

Bedroom

Bed sheets
Free cots/infant beds
Heating
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Desk
Free local calls
Individually decorated
Individually furnished
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 30.0 per day.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Burton Hotel Cloud Nine Kington

Burton Hotel Cloud Nine

Burton Cloud Nine Kington

Burton Cloud Nine

The Burton Hotel Cloud Nine

The Burton Cloud Nine Kington

The Burton Hotel and Cloud Nine Hotel

The Burton Hotel and Cloud Nine Kington

The Burton Hotel and Cloud Nine Hotel Kington

The Burton Hotel and Cloud Nine Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Peter

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excellent

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

15 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff good food great prices and the massage lady gemma is brilliant

Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with partner

29 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well laid out for disabled access, no problem parking/unloading. Times require changing in the in the information books, states breakfast served till 10 am when they actually close at 9:30 am. But apart from this a enjoyable stay.

Stayed 2 nights in Oct 2024

10/10 Excellent

Charlotte

Travelled with family

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel with great service

Third time at the Burton Hotel. Charming hotel with great service and good food. Great to have the pool and the sauna / jacuzzi to entertain the kids.

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Quirky old hotel in town centre with pool

Very old building, creaky sloping floors etc! Excellent customer service from Jana! Very good evening meal and cooked breakfast in the morning. Pool etc was good but the water wasn’t warm enough for us!

Stayed 1 night in Oct 2024

6/10 Okay

S

28 Oct 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Jill

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A very pleasant hotel with polite, friendly staff. The spa is of a good quality and was never too busy. Breakfast was good and arrived quickly. Our room was slightly cramped but there are better rooms available. The hotel is in a good position for walking locally.

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

21 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

TIMOTHY

15 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

What a Gem!

Great place to stay. Friendly staff and a great breakfast. Pool is stunning and jacuzzi one of the best.

Stayed 1 night in Oct 2024

6/10 Okay

sue

6 Oct 2024

Liked: Staff & service

Unfortunately the rooms onsuit had a very bad odour and the sink drained very slowly, as if it was partially blocked. Other than that staff was helpful and accommodating. We didnt have time to use spa and pool but it all looked very nice. Breakfast was very good.

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

2 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Brett

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel. Both traditional and modern. Friendly and helpful staff. Great breakfast option with lots of seating Well socked, large bar and area. Walking distance to Hergest Ridge and surrounding countryside. Unfortunately didn't take advantage of the pool and gym.

Stayed 2 nights in Sep 2024

10/10 Excellent

Sophie

Travelled with family and small children

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a short (one night) stay but thought the hotel was great. We had free parking right outside our room which came with standard amenities and was spacious. Every member of staff was so friendly and helpful, just so accommodating. We were ready to book in for a family swim session but were so pleased it was free as we were guests, the pool area is lovely and has a lovely hot tub/ sauna. They provided all towels for the spa too so no need to bring your own from your room. We booked in the restaurant and had no issue booking in with a high chair for our 1yr old, we ordered a light bite for her and the chef was happy to make it smaller for her - they offered this without us requesting. Breakfast was great, help yourself to fruits/drinks/toast and then order a large plated breakfast from the menu - lots of choice and all really tasty. The only thing was that our room was absolutely boiling and we could only open a patio door to let some air in, which was fine until we wanted to sleep as it was a fairly climbable wall by the outside road and didn’t feel it was wise to leave it open all night while we slept. Perhaps there was a way to keep it ajar without it being opened from the outside and we didn’t realise. Overall though, the staff were just super friendly and provided the best customer service, it really makes such a difference when staff are genuinely helpful.

Stayed 1 night in Sep 2024

8/10 Good

Stephen

Business traveller

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay here regular Lovely staff and food

Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Business traveller

3 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Gym and pool were nice but hotel itself was very outdated. TV in the room wouldn't work.

Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Travelled with partner

2 Sept 2024

Very clean and comfortable hotel with great friendly and efficient staff and delicious food. Lovely spa facilities. Would stay again and recommend.

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with group

29 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Comfortable but dated room, lovely spa

Met up with a friend and stayed in a twin room which, while being dated, was comfortable. Bedding and curtains obviously newly replaced. Shower was hot. Complimentary toiletries were a bit sad - make sure you bring your own. The lift was out of order and the stairs were narrow and steep to the second floor. The pool was nice and we spent time there relaxing. We ate in the bar. Food was tasty and hot. Staff were all very pleasant and service was good. We got a good deal but I wouldn’t pay more.

Stayed 1 night in Aug 2024

10/10 Excellent

Darren

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great place to visit

Great food great spa great staff good choice of food and drink only wye valley beer which is the same all over the town sadly and the locals were a bit colourful with their language in the bar and it must be said in all the bars in town but overall a great little stop over and stay

Stayed 1 night in Aug 2024

8/10 Good

John

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely venue - nice spa. Sports TV great. Would stay again. 👍

Stayed 2 nights in Aug 2024

10/10 Excellent

Jo

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and breakfast. The evening dinning food was good quality at a good price

Stayed 2 nights in Aug 2024

8/10 Good

Cheryl

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Return visit

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Really loved our stay here, comfy bed, clean room with mini fridge, water and tea and coffee making facilities. Leisure club is lovely, needs a few bits and bobs fixed but didn’t affect us. Lockers for your things to be stored in. Robes and slippers in our bedroom, lovely breakfast and we had an awesome time in the bar in the evening served by the lovely Jasmine. The owner of the hotel was so lovely, she clearly works long hours to make sure her customers have a fabulous experience (sorry forgot her name) but she should be very proud of the hotel and staff - definitely would stay here again - the Thai Kitchen a short walk along the road from the hotel is fabulous, highly recommend it too.

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly reccomend

Very freindly staff , lovely hotel with very nice rooms , excellent food and facilities will be back soon !

Stayed 1 night in Aug 2024

8/10 Good

james

14 Jul 2024

Liked: Cleanliness

Could be more inviting if brightens up.

Pros. Clean, food good, staff pleasant. Cons. Old building with uneven floors. Reception, bar and dining area’s reasonable, bedrooms on the small size. The hotel basically needs brightening up, e.g new carpets throughout. Bedrooms, please get rid of the dated pine furniture. Could be more inviting, although as stated was clean and enjoyed the food.

Stayed 1 night in Jul 2024