Brockencote Hall Hotel

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Dates

December 2024

January 2025

Breakfast, lunch, dinner served; British cuisine

Egyptian cotton sheets, premium bedding, in-room safe

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

24/7 front desk

Breakfast available

Room service

Laundry

Housekeeping

Explore the area

Kidderminster Road, Chaddesley Corbett, Kidderminster, England, DY10 4PY

Harvington Hall
4 min drive
Brockencote Hall
1 min walk
Kidderminster Station
8 min drive
Birmingham (BHX)
33 min drive

Room options

Lodge Suite (Annex Building)

21 sq m
Sleeps 3
1 King Bed

The Lodge (Annex Building)

80 sq m
Sleeps 8
3 King Beds

Lodge Feature Room (Annex Building)

30 sq m
Sleeps 3
1 King Bed

Suite (Feature )

30 sq m
Sleeps 3
1 Double Bed

Double Room (Master)

22 sq m
Sleeps 3
1 Double Bed

Classic Double Room

13 sq m
Sleeps 3
1 Double Bed

Superior Room

20 sq m
Sleeps 3
1 Double Bed

Deluxe Room

18 sq m
Sleeps 3
1 Double Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

8 Jan - 9 Jan

About this property

Eco-certified hotel with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Brockencote Hall Hotel offers 21 accommodations, which are accessible via exterior corridors and feature DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Our customers tell us they can't get enough of the helpful staff at Brockencote Hall Hotel. During your stay, you'll be within walking distance of Harvington Hall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Enjoy a bite to eat at The Chaddesley Restaurant, a fine-dining restaurant that serves British cuisine
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Just a 4-minute drive from Harvington Hall and 7 minutes from Severn Valley Railway

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Brockencote Hall Hotel also features a terrace, a garden, and concierge services. Self parking is free.

This 4-star Kidderminster hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8:30 AM to 10 AM.

The Chaddesley Restaurant - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
On-site parking includes off-street options

Food and drink

Full breakfast available for a fee 7 AM–10 AM on weekdays and 8:30 AM–10 AM on weekends: GBP 15.00-20.00 for adults and GBP 15.00-20.00 for children
1 restaurant
1 bar
24-hour room service

Restaurants on site

The Chaddesley Restaurant

Family friendly

DVD player
Free cots/infant beds
Laundry facilities
Fridge

Conveniences

Banquet hall
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Turndown service
Wedding services

Business services

Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
In-room accessibility
Low-height worktop and sink

Couples dining
Smoke-free property

Room amenities

Bedroom

Bed sheets
Egyptian cotton sheets
Free cots/infant beds
Heating
Premium bedding

Bathroom

Dressing gowns
Bath or shower
Designer toiletries
Hairdryer
Towels

Entertainment

50-inch TV
Digital channels
DVD player

Food and drink

Electric kettle
Free bottled water
Fridge

Access via exterior corridors
Desk
Desk chair
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35.00 per day.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 15.00 to 20.00 for adults, and GBP 15.00 to 20.00 for children
Rollaway bed fee: GBP 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Brockencote Hall Hotel Kidderminster

Brockencote Hall Hotel

Brockencote Hall Kidderminster

Brockencote Hall Hotel Hotel

Brockencote Hall Hotel Kidderminster

Brockencote Hall Hotel Hotel Kidderminster

Brockencote Hall Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Mark

21 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Julia

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation in the Lodge.

This was a weekend stay so we could attend a local event and Worcester. We received a very friendly and helpful reception. The accommodation is beautiful decorated, high quality and very comfortable. We stayed in the Lodge suite, thank you for the upgrade.

Stayed 2 nights in Aug 2024

10/10 Excellent

Liz

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fabulous stay lyn reception dayna Luke fabulous staff we will be back

Stayed 1 night in Jul 2024

10/10 Excellent

Abigail

Travelled with partner

12 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There were so many positives about our stay, from the courtesy call from Angela the day before arrival, the check-in where we were personally shown to our room, the extra touches so often missing these days e.g. bathrobes provided, the standard & variety of welcome tray options and complimentary flapjack/fruit. The dinner and service was as amazing, as was the last time we dined. So refreshing as a nut allergy sufferer to have personal information and a dessert option adapted to suit. The only minor negative if I had to find one was the carpet in the bedroom was stained (teabags missing the bin from previous occupant at a guess and needs deep cleaning), but otherwise perfection - well done!

Stayed 1 night in Jul 2024

8/10 Good

Elaine

Business traveller

11 Jul 2024

Lovely hotel, helpful staff

Stayed 1 night in Jul 2024

8/10 Good

Darren

Travelled with group

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

janine

13 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Bernice

10 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best hotels I’ve stayed in. Wonderful knowledgeable staff. Nothing was too much trouble. Made very welcome. Lovely dinner and the room was just perfect

Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

10 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, great staff.

Stayed 1 night in Jun 2024

10/10 Excellent

Debra

29 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2024

10/10 Excellent

Tracy

25 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

5 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, very friendly staff

Very friendly and helpful welcome. Really pleasant, relaxing place to stay in picturesque surroundings. We stayed for 2 nights. We'll be back for sure.

Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with partner

27 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, lovely hotel and great food.

Stayed 1 night in Apr 2024

10/10 Excellent

Lara

21 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

23 Mar 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

7 Mar 2024

Stayed 1 night in Mar 2024

10/10 Excellent

STEPHEN

Travelled with partner

19 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely staff

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group

22 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Most Exceptional Hotel Experience

I can't express how wonderful our stay was here. The hotel goes above and beyond in every instance. It's an absolutely beautiful building in a picturesque part of the country. The staff were extremely polite and gave a top notch service throughout the entire stay. The food, both dinner and breakfast ,was delicious and high quality. We were given a free room upgrade and placed in accomodation that was beyond expectation. The bedroom and bathroom were huge! The room was pure comfort and very exquisitely decorated. There was a special turn down service as well, so that when we returned to the room, the bed was prepared for us to climb into, cups were laid out with chamomile tea bags at the ready, slippers were by the bed, and soft radio music was playing through the TV. I've never experienced anything quite like this before and was just overwhelmingly happy with the detail of service. We also were able to use the conference room facilities during our stay and were provided with everything we needed. Checking in and out was a smooth experience. I would highly recommend the venue. It has many beautiful rooms, from the bar and restaurant spaces, to the library. Truly an enjoyable stay that I'll remember for a long time to come!

Stayed 1 night in Jan 2024

10/10 Excellent

Janet

11 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection.

Everything about Brockencote is absolutely excellent: which is why I stay regularly for the simple pleasure of staying there.The rooms are stylish and immaculate.The service is polished,attentive and appropriately friendly. The training is very clearly evident.Staying is a complete pleasure in every aspect and my frequent return is assured.

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with partner

28 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Revisiting for our wedding anniversary, our favourite hotel and continues to be so. Lovely staff, wonderful surrounding area (nice to go for a walk). Dinner in the restaurant was brilliant & lunch in the spa also.

Stayed 2 nights in Nov 2023

10/10 Excellent

Janet

13 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

8 Oct 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible service, lying manager

The hot tub was unusable due to being pre heated to over 40 degrees. We initially though the gauge was wrong, it was so high it was off the chart. However the water was so hot we couldn’t even dip a toe in it. We kept trying but it didn’t cool down. When we finally went to bed at 11:30 it was still above 40 degrees. The milk was mouldy so we couldn’t make any coffee in the morning. Initially I thought all would be ok as the receptionist on checkout insisted a refund would be issued but due to booking through hotels.com she would need to wait for her manager who would be in touch the following day. I was never contacted back, despite ringing twice until I left a review. The manager has refused to honour the refund and told me that the hot tub would have cooled down if I’d have waited! Not sure how late into the night he wanted me to wait but this is unacceptable for a luxury stay of this expense to not be able to make coffee or use the key feature of the hotel.

Stayed 1 night in Oct 2023