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"In need of some TLC... Poor breakfast. Over priced for the stay. " More

By a verified traveller on Mon 28 Dec 2020

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

State Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double or Twin Superior

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Villa Levens. During your stay, you're just a quick walk from Lyth Valley. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include 5 meeting rooms, conference space and laundry facilities
  • 12 minutes by car from Yorkshire Dales National Park and 14 minutes from Lake Windermere
  • Dogs welcome for a fee

The Villa Levens ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Villa Levens

Everyone (1) Couples (1) Family (1)
2 out of 5
The property was difficult to find and when we arrived just after 20:00 after a very long journey we were told the kitchen was closed. 'Room service' was fairly basic sandwiches which we were advised to eat in the bar. The roof was leaking in our room but it was too late to get up and complain and when we reported it in the morning there was no apology. Breakfast was not that great either - cereal and a barely cooked English breakfast. Disappointing for a 4-star hotel.

Posted by on 18 May 2022

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3 out of 5
In need of some TLC... Poor breakfast. Over priced for the stay.

Posted by , from Cumbria on 28 Dec 2020

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Comment from Hotel Management

28 Dec 2020 by D

Thankyou for your review. I’m sorry you didn’t enjoy your breakfast with us. If we had been made aware we would have done everything possible to enhance your experience. I hope you will visit us again.

5 out of 5
A lovely hotel the staff were very friendly and the room was very spacious

Posted by on 20 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by D

Thank you for your lovely feedback I hope we will welcome you back again soon

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. The business-friendly The Villa Levens also features a terrace, a garden, and coffee/tea in common area. Free self parking is available. This 4-star Kendal hotel is smoke free.

  • 22 guestrooms or units
  • 2 dining venues
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Oxenholme Station (6.2 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

The Villa Levens offers 22 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • 20 bathrooms
  • In-room dining (24 hours)
  • Flat-screen television
  • Electric kettle
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Orangery – On-site brasserie.

Restaurant – On-site fine-dining restaurant. Open daily.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15 for adults and from GBP 7.50 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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