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"It’s a very nice, new, modern and clean hotel, located close to the centre and the staff seemed very nice. Happy with the stay. " More

By a verified traveller on Sat 24 Aug 2019

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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds (Updated)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Novotel Ipswich, you're just a quick walk from St Peter's by the Waterfront. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym
  • Steps from St Peter's by the Waterfront and Wolsey's Gate
  • Pets welcome for a fee

Novotel Ipswich ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Ipswich

Everyone (8) Couples (8) Family (2) Friends (1)
5 out of 5

Posted by on 29 Apr 2022

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2 out of 5
A lovely clean room , warm welcome on arrival . Unfortunately there was a power cut at night resulting in NO water for the whole of our stay ! I was given a duvet to use as a pillow as they had no extra pillows . We left not being able to wash , use the toilet etc . We are still awaiting a promised phone call from the manager regarding this (3 days ). Not able to call down to reception due to no phone menu or numbers to use from our room . I mentioned all of this on leaving only to be told “ sorry”.

Posted by on 18 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Front Office

I am really for the issues you had during your stay with us. If you contact the hotel then we can arrange something for you. Kind Regards Front Office

5 out of 5
It’s a very nice, new, modern and clean hotel, located close to the centre and the staff seemed very nice. Happy with the stay.

Posted by on 24 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by Front Office

Dear Guest, Many thanks for such a lovely review, I will be sure to pass your comments on to our staff, who I am sure will be delighted to read them!

4 out of 5
Central Ipswich good location to explore Opswich and the surrounding area

Posted by on 30 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Front Office

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The property is undergoing extensive renovation. There was scaffolding outside my bedroom window. On the same hall as my room through a double doors wiring was dangling from the ceiling space. A meal I had they provided the wrong type of knives for their guests to use making it difficult to cut what is on the whole formulaic overpriced food and drink.

Posted by on 25 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Front Office

Thank you for your feedback and we are sorry that they did not provide you of the wright cutlery and we will feed this back to the correct department. We are still having refurbishment work done to the hotel which is due to be completed at the end of July and we hope to have a phone in every room once the works have been completed. We hope that you will give the hotel another try and we hope to see you again soon. Kind regards Front Office

4 out of 5
We stayed for 2 nights. The room was very clean and had everything we needed. The shower room and the toilet are separate rooms with no sink in the toilet so you have to go from the toilet to the shower room to wash your hands, this seemed odd and unhygienic to me. The breakfast was very varied and of good quality and the staff are very friendly! I would definitely stay here again.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by Susan

Thank you very much for the lovely feedback. I'm glad to hear you enjoyed the breakfast. I will share your comments with the teams We hope to see you again soon.

4 out of 5
Good central position to explore Ipswich. Very clean and good standard for a hotel, value for money the room very good all necessary bedroom items supplied. Only downturn you had to pay for parking at the hotel £7 per night currently

Posted by , from Norwich on 4 May 2019

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Comment from Hotel Management

9 May 2019 by Susan Feek

Thank you so much for your feedback regarding your stay. I am happy to hear you like our rooms. Unfortunately due to our central location everywhere around us is paid parking. We hope to see you again soon.

5 out of 5
Staff at the hotel are very helpful. The room was clean and air conditioned and the breakfast was very tasty with a good selection to suit most people. I would stay here again!

Posted by on 4 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Susan Feek

Thank you so much for the lovely feedback. I will share this with the teams.

3 out of 5
Convenient and clean, but security is lacking. A drunk intruder decided to bang on doors at 5:30 on a Sunday morning.....ruining our stay and threatening staff.

Posted by , from Uk on 19 Nov 2018

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4 out of 5

Nice hotel, close to town centre

We regularly stay at this hotel because it is very close to town centre. Friendly staff, cheap parking (not free) and good bar.

Posted by , from London on 22 Dec 2017

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Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:

  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

The following facilities are closed on Sunday and Saturday:

  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3369 square feet (313 square metres) and includes conference space. A fitness centre, a terrace, and express check-out are also featured at the eco-certified Novotel Ipswich. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 101 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3369 sq ft of conference space
  • 313 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Ipswich Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Ipswich offers 101 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

  • LCD television
  • Cable channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Main Bar – This bar only serves light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No visitors or unregistered guests are allowed in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Uncovered self-parking fee: GBP 7.00 per night
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ipswich Novotel
  • Novotel Hotel Ipswich
  • Novotel Ipswich
  • Novotel Ipswich Hotel Ipswich
  • Novotel Ipswich Suffolk
  • Novotel Ipswich Hotel
  • Novotel Ipswich Hotel
  • Novotel Ipswich Ipswich
  • Novotel Ipswich Hotel Ipswich

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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