8/10 Good
Helen
16 Sept 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Here again
This is my 3rd or 4th visit. The room price reasonable and having the restaurant attached means you can dip in and out as you need. The purpose of our visit was to see family and friends.
The mattress in room 4 was poor. It ha a big dip in it. When I sat on the bedside, the dip in the bed meant I fell sideways. And similar when lying in bed, I rolled towards the middle.and woke every morning with a lump in my back. I didn't mention it until leaving as we had a busy schedule and changing rooms would have been a nuisance. I hope the staff took this on board.
The staff are friendly and informative and at times very busy, meaning they couldn't be in 2 places at once. Ie not at hotel but somewhere else.
Value for money? I guess so especially when using Tesco points.
Please check your mattresses more regularly this is a basic for any where offering overnight stays.
Thank you
Helen
Stayed 5 nights in Sep 2024