As a family we booked 2 rooms b&b to attend a wedding so luckily didn't have to spend much time in the hotel. The dining room and bar looked lovely but beyond that the carpets were stained, the paint was coming off the doors and it smelt damp and musty. We were in downstairs rooms and there were no central lights, only table lamps & wall lights with thick shades making the rooms really dark. The extractor fans in the bathrooms didn't work so the rooms were damp, smelly and there was mould all over the window recesses and the carpets were really stained. Our TV kept losing it's signal, the "complimentary" toiletries were 3 dispensers of hand wash/lotion, there was one packet of biscuits & tea/coffee sachets that weren't replenished the next morning - infact it didn't look like anyone had been in the room to clean as the bins were in emptied and the wet towels hadn't moved. The breakfast menu had 5 options - full English, 3 types of egg options and blueberry pancakes that the waitress admitted they never have. There was tea, coffee and water. Not suitable for children as there was no cereal or jam available. I had to pay the waitress for a cordial from the bar for my daughter. I've given it 1 star as the towels were nice and there was plenty of hot water. Also my mum has poor mobility so the receptionist swapped her 3rd floor room for ground floor. There was no lift and nobody offered to help with bags so it would have been a nightmare getting everything up the stairs.