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 Hemel Hempstead •1 Room
 Hemel Hempstead • 1 Room
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The Watermill Hotel, Sure Hotel Collection by Best Western

3-star property
London Road, Hemel Hempstead, England (01) 562 1066
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3.3 out of 5
See all 3 ebookers Reviews

"I didnt like the fact the hotel and especislly the restaurant was very cold. No heating working. " More

By a verified traveller on Tue 21 Jan 2020

Points Of Interest

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Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Non Smoking, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at The Watermill Hotel, Sure Hotel Collection by Best Western, you'll be within walking distance of Delta Force Paintball Hemel Hempstead. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 7 meeting rooms
  • Just a 3-minute drive from Rex Cinema and a few minutes from Delta Force Paintball Hemel Hempstead

The Watermill Hotel, Sure Hotel Collection by Best Western ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Watermill Hotel, Sure Hotel Collection by Best Western

Everyone (2) Couples (1)
4 out of 5
I didnt like the fact the hotel and especislly the restaurant was very cold. No heating working.

Posted by on 21 Jan 2020

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Comment from Hotel Management

21 Feb 2020 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5

Nice location next to a canal.

Reception staff pleasant and helpful on arrival. Very big room with a huge bed made up from two large singles. Plenty of storage and well heatied. The heavy curtains kept the light out but some noise could be heard from the main road, although we did get a comfortable night's sleep The large bathroom had lovely toiletries and was very clean. The breakfast was an additional extra and a bit pricey. However there was a lot of choice, although average in quality and the staff appeared a little disorganised. We had to ask for cutlery, cups and plates. It was self service but there was no-one to ask when the food needed replenishing. This would not prevent us staying again as the overall experience was very good.

Posted by , from London on 18 Sep 2017

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2 out of 5

Needs Attention

Pros: Layout, situation and decor.
Cons: Communicative Staff that understand what you require.
Location: Only stayed one night. No time to look at local area.
Reception staff fine. Remainder of staff lack good English and social skills.

Posted by , from Radlett on 1 Dec 2016

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About the The Watermill Hotel, Sure Hotel Collection by Best Western

Location London Road, Hemel Hempstead, England HP1 2RJ

Renovations + Closures

The following facilities or services will be unavailable from September 12 2024 to December 31 2024 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms. Public spaces have free WiFi. A rooftop terrace, barbecue grills, and a garden are also featured at the business-friendly The Watermill Hotel, Sure Hotel Collection by Best Western. Self parking is free. This 3-star Hemel Hempstead hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • 4 buildings
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hemel Hempstead Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 accommodations with complimentary bottles of water and a hairdryer. This Hemel Hempstead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and portable fans. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Electric kettle
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair
  • Travel cot

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.

The Riverside – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • No lift (single level property)
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11:30 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 6:30 AM - 11:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11:30 PM
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Watermill
  • Best Western Watermill Hemel Hempstead
  • Best Western Watermill Hotel
  • Best Western Watermill Hotel Hemel Hempstead
  • Hotel Watermill
  • Watermill Best Western
  • Watermill Best Western Hotel
  • Watermill Hotel
  • Best Western Hemel Hempstead
  • Hemel Hempstead Best Western
  • Watermill Hotel Hemel Hempstead
  • Watermill Hemel Hempstead
  • The Watermill Hotel Sure Hotel Collection by Best Western
  • The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.