6/10 Okay
Verified traveller
29 Sept 2024
Liked: Cleanliness, staff & service
Check in was very easy, very friendly reception from Richard who showed us to our room.
The room was very clean, well stocked with tea and coffee, milk and bottled water. Plenty of complementary toiletries. The ensuite was very tiny but clean. Bed was firm but comfortable.
Location was great for Halstead's High Street.
Unfortunately for us, a fellow guest was very unwell in the room next to ours and as the walls were paper thin, we didn't get a good night's sleep. Although this is not under the control of the hotel, I think maybe they need to look at some sound proofing between the rooms - our bed was just a stud wall away from next doors bathroom - not the best thing to experience on a night away!
The overall look of the building needs a bit of attention. The pub's broken toilet windows are not very welcoming and make you wonder, on arrival, if youve made the right decision.
I wouldnt stay again but if we'd have had other "neighbours" then maybe that opinion would be different.
Verified traveller
Stayed 1 night in Sep 2024
