The Palm Court Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

24/7 front desk

Explore the area

North Drive, Great Yarmouth, England, NR30 1EG

Venetian Waterway Gardens
1 min walk
The Terrace
1 min walk
Great Yarmouth Station
19 min walk
Norwich (NWI-Norwich Intl.)
38 min drive

Room options

Individually decorated, individually furnished, free WiFi

Double Room, Sea View

Sea view
Sleeps 2
1 Double Bed

Twin Room, Sea View

Sleeps 3
2 Twin Beds

King Room plus Single

Sleeps 3
1 Twin Bed and 1 King Bed

Luxury Superking

Sea view
Sleeps 2
1 King Bed

Superking

Sea view
Sleeps 2
1 King Bed

Basic Double Room

Sleeps 2
1 Double Bed

Classic Triple Room, Multiple Beds

Sleeps 3
1 Queen Bed and 1 Twin Bed

Double Room

Sleeps 2
1 Double Bed

Single Room

Sleeps 1
1 Twin Bed

Twin Room

Sleeps 2
2 Twin Beds

Family Room, Multiple Beds

Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Beachside hotel with indoor pool

At The Palm Court Hotel, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges.

The Palm Court Hotel offers 69 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a steam room.

The Palm Court Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Venetian Waterway Gardens. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.

Free WiFi
Free self parking
Enjoy a bite to eat at the restaurant
Full breakfast served daily for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a steam room
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Venetian Waterway Gardens and Caister-on-Sea Beach

The Palm Court Hotel offers its guests an indoor pool and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, an arcade/game room, and tour/ticket assistance are also featured at The Palm Court Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Great Yarmouth hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

The Palm Court Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Languages

Bulgarian, English, Portuguese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 13.00 for adults and GBP 6.50 for children
1 restaurant
2 bars/lounges
Room service available
Coffee/tea in a common area

Things to do

Arcade/games room
Indoor pool
Steam room

Family friendly

Arcade/games room
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Beachfront location
Garden
Picnic area
Terrace

Accessibility

Lift

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Individually decorated
Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to April 1 2025 (dates subject to change):

Swimming pool

The property is closed between December 18 and February 11.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for GBP 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 13.00 for adults and GBP 6.50 for children
Crib (infant bed) fee: GBP 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 2:00 PM to 7:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Palm

Burlington Palm Great Yarmouth

Burlington Palm Hotel

Burlington Palm Hotel Great Yarmouth

Burlington Great Yarmouth

Burlington Hotel Great Yarmouth

Burlington Palm Hotel Great Yarmouth, Norfolk

Palm Court Hotel Great Yarmouth

Palm Court Great Yarmouth

The Palm Court Hotel Hotel

The Palm Court Hotel Great Yarmouth

The Palm Court Hotel Hotel Great Yarmouth

The Palm Court Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Alan

Travelled with partner

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As above

Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Business traveller

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

8 Sept 2024

Liked: Room comfort

Great Yarmouth - happy weekend

Wonderful staff and good location. Thank you!

Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Business traveller

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up! 👍

Friendly staff, clean room, comfortable eating areas and lovely food

Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Travelled with family

3 Sept 2024

Liked: Amenities, property conditions & facilities

The hotel was excellent. Everything easy and convenient in room. And really liking great yarmouth.

Stayed 3 nights in Aug 2024

6/10 Okay

Franck

Travelled with partner

30 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Reception great, room clean but very dated and tiny for a double, definitely too small for 2

Stayed 1 night in Aug 2024

8/10 Good

Adrienne

24 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly and helpful staff

Very friendly and helpful staff. Room was good.Comfy bed. Bad point was there is no grab handle to hold onto when stepping in and out of the bath. The bath was set into a frame work which made it wide to step over.I had to lean over and hold onto the sink. An accident waiting to happen. Impossible for anyone with mobility issues to use the shower. We had one breakfast, which was lovely and used quality ingredients if a tad expensive at £13 each

Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Travelled with family

22 Aug 2024

Liked: Staff & service

The reception was lovely. The lady at the front desk was very welcoming and friendly. The room was not as described on the website. Our room backed onto a football pitch and the flood lights shine directly into the room. The room itself wasn’t thoroughly cleaned. Under the desk on the floor was old chewing gum, along the top of the wardrobe was thick dust. The bathroom was clean but the handle for the bath was very rusty. Our bedroom window was filthy full of handprints and smears as well as seagull mess. Overall, i don’t think the hotel is worth the money, it needs updating decorating wise and better cleaning. There is onsite parking as long as you can get a space as there’s not many for a hotel of this size.

Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with family

21 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Disabled clients beware

I am disabled and informed the hotel of my mobility difficulties, prior to my stay. I was told if I needed a soft pillow or a mattress topper I should bring my own, there are no designated parking spaces, for disabled guests and I was told if I needed to park in the overflow car park, it was only a short walk! Try a short walk with arthritis in your joints and spine! I was given a room that required me climbing 6 stairs! When I asked to be put somewhere more suitable, I was told they didn't have any other room, so basically take it or leave it. That was the receptionist Nicki's attitude, she didn't welcome us or provide details of booking for breakfast or any information regarding the facilities. I have to say, had I not been so tired, I would have tried to find somewhere else to stay. The other staff, however were very nice and one young lady even carried my walker up the 6 stairs to my room for me. I fell in the bath as there were no handrails, on the wall only on the side of the bath, however I was so desperate to bathe, as the shower was far too hot, I tried to use the bath, what a mistake. There was mould around the silicone around the bath tub. The bed was uncomfortable, even with my own mattress topper. I found sweet wrappers beside the bed, that weren't ours. There was a strange smell in the hotel, which was very unpleasant, and guest have to go through the dining room to leave, which is unpleasant for those dining.

Stayed 3 nights in Aug 2024

8/10 Good

Kasia

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

2/10 Terrible

Rosann

Travelled with partner

18 Aug 2024

The Dunes restaurant- food exemplary, friendly helpful waitress (only member of staff who was). Receptionists conspicuous by their absence, I’m guessing because they were covering too many other duties rather than anything els, cost cutting exercises?

Stayed 1 night in Aug 2024

6/10 Okay

Costas

18 Aug 2024

Position Needs updating

Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were so friendly and helpful. The hotel was very clean. Shower gel and soap supplied in the room. Ample parking. Loved the swimming pool. Didn’t get time to use the sauna but hopefully we will return and can use it then. Excellent location opposite the beach and only about 10-15 minutes to walk into town. Perfect.

Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller

16 Aug 2024

Liked: Cleanliness, staff & service, amenities

Good value for this time of year. Rooms a bit dated but clean . Nice bar and restaurant area.

Stayed 2 nights in Aug 2024

4/10 Poor

Nick

14 Aug 2024

Disliked: Staff & service, property conditions & facilities

Although a swimming pool is advertised I not allowed to use it as I was lone traveler When I requested a small breakfast was told staff to busy to do this

Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

13 Aug 2024

Liked: Staff & service, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Alicja

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to all attractions

Close to all attractions, but far enough to have a peace and quiet environment to rest. Friendly staff. Free parking. Clean rooms and good breakfast. Swimming pool was a bonus for families with children. Just pefect for weekend away.

Stayed 1 night in Aug 2024

4/10 Poor

Colin

Travelled with family

9 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Other than the friendly staff and good food quality there is nothing positive about this hotel. The room was dated, smelled of body odour and no air on or even a fan. There were no amenities. Not even soap in the bathroom, let alone any shampoo. The shower water flow was nothing more than a trickle. There is nothing that would make me return to this hotel and I certainly wouldn’t recommend it to friends or family.

Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Business traveller

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good budget hotel

Good stay

Stayed 1 night in Aug 2024

10/10 Excellent

paul

4 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Travelled with partner

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a lovely weekend at the palm court hotel, easy to find, friendly helpful staff, lovely breakfast 😁 many thanks

Stayed 1 night in Jun 2024

6/10 Okay

Shaun

2 Aug 2024

Disliked: Property conditions & facilities

Needs a revamp

Stayed 2 nights in Jul 2024

8/10 Good

Janet

Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very helpful. Our double room was very small but adequate for sleeping in. The bathroom was clean and fresh towels every day. We did find the hotel very noisy. Lots of doors banging. People shouting and the seagulls screeching on a morning which was out of the hotels control.

Stayed 3 nights in Jul 2024

10/10 Excellent

Gina

Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were amazing, the hotel has been refurbished well and stands out from others in the town - the location is perfect for the beach and a short walk to the town centre with easy access to the promenade train if walking is more tricky. Nice pool and very good food plus parking - 10/10 all round

Stayed 2 nights in Jul 2024