The Carlton Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk

Breakfast available

Pet-friendly

Free WiFi

Restaurant

Explore the area

Marine Parade, Great Yarmouth, England, NR30 3JE

Sea Life Great Yarmouth
1 min walk
Grosvenor Casino
1 min walk
Great Yarmouth Station
3 min drive
Norwich (NWI-Norwich Intl.)
31 min drive

Room options

Single Room

Sleeps 1
1 Twin Bed

Twin Room, Sea View

Sea view
Sleeps 2
2 Twin Beds

Double Room

Sleeps 2
1 Double Bed

Triple Room

Sleeps 3
1 Double Bed OR 1 Twin Bed

Twin Room

Sleeps 2
2 Twin Beds

Double Room, Sea View

Sea view
Sleeps 2
1 Double Bed

Superior Double Room

Sleeps 2
1 Double Bed

Similar properties

Parking included

Free WiFi

Breakfast available

Housekeeping

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Beach hotel with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.

The Carlton Hotel offers 97 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Carlton Hotel. During your stay, you're just a quick walk from Sea Life Great Yarmouth. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.

Free WiFi in some public areas
Enjoy a bite to eat at the restaurant
Continental breakfast served daily for a fee
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Sea Life Great Yarmouth and Great Yarmouth Beach
Pets welcome for a fee

There's a restaurant on site. Public spaces have free WiFi.

This 3-star Great Yarmouth hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

The Carlton Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Continental breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 10 for adults and GBP 6 for children
1 restaurant

Guest services

24-hour front desk
Housekeeping (on request)

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 10 for adults and GBP 6 for children
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

Property is also known as

Carlton Hotel Great Yarmouth

Carlton Great Yarmouth

The Carlton Hotel Hotel

The Carlton Hotel Great Yarmouth

The Carlton Hotel Hotel Great Yarmouth

The Carlton Hotel Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

i

16 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service

Room was nice and clean, friendly staff, felt safe with security walking around the building make sure everything was alright.

Stayed 2 nights in Sep 2024

6/10 Okay

Jon

11 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Paulina

Travelled with family and small children, Travelled with pets

8 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Nothing like the photo duisipointed por Room and very old building we could not sleep at night

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family

6 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were as friendly and as helpful as they could be …. However the room itself was tired and worn , the bedroom window would only open about 2 inches and of what we could see through the window itself and through the 2 inch gap was just roof , the bathroom window was painted shut and could not be opened , the one bed base was broken and rocky , dirty marks all over walls , dirty , spillage marks all over carpets ( made your socks dirty when walking without shoes on ), on entry the bin had blonde hair ( pulled from floor or hairbrush ) in it , the kettle was broken so it would boil and boil without switching off , there was worn out duck tape all over the step up to the bathroom, around the handle , down the door of bathroom was filthy dirty , missing paint patches everywhere , skirting boards mouldy/ dirty round by shower cubicle , holes in wall where a previous loo roll holder once was , we could hear the other rooms , the room was way to warm , due to this we spent hardly anytime in the room , and could not sleep , this was not the room advertised in pictures when we booked . This could be a beautiful hotel inside if maintained well , it’s also in an ideal location .

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

4 Sept 2024

Liked: Cleanliness

We have stayed at this hotel several times in the past but since its been taken over its not the same. We had dinner on the second day and it wasnt worth the money. We both had vegetable curry which was ment to come with nan bread but didnt. I asked the girl serving and she said they didnt have any. I then went to make a cup of tea as the facilities was out i then asked for some milk and the same girl told me there isnt any as the machine was getting removed! So i was left with a black tea that i couldnt drink! We then had apple pie with warm custard and a lemon pie with raspberry coulis. The custard was stone cold and no raspberry coulis. Left very disappointed.the bathroom window in our room didnt stay open and rhe bathroom door didnt shut properly. Theres not free hot chocolates in the rooms any more and the bed sheets were dirty! Dont think we will come back again

Stayed 2 nights in Sep 2024

6/10 Okay

Joy

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I struggle to get into the bath as disabled to have a shower,asked for sea view when I booked it but got a brick wall instead so not really impressed

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family

1 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Needs a lot of TLC, staff were ok. Rooms very basic and need updating. Also kept up all night due to a domestic in the corridors(appreciate this isn’t hotels fault) but given it went on for couple of hours I would of thought security would of got involved

Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family and small children

1 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was filthy dirty cups . Pubes on sink and toilet and in shower . I reserved a nice looking room on line and got a discusting twin room . Sweaty and smelly pillows . Would never stay again

Stayed 1 night in Aug 2024

10/10 Excellent

Shaunna

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

2/10 Terrible

Louise

Travelled with partner

25 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It wasn't very clean wasn't what we booked definitely not worth £220 for 2 nights stay there was no bar it's advertising it has one I'm glad we didn't have to pay for breakfast as not every much section water for the shower was very hot or freezing cold and not very helpful when asked about it. It's just a check in take your money and get on with it very unhappy would never return or recommend it to anyone.

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

24 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Okay but…

The staff were lovely upon arrival. Room was okay for price could use some touches of paint as looks very old and had a musk smell to it. But we did not sleep at all and rushed out in the morning due to loud noises from other rooms at night our dog just couldn’t settle as we could hear everything around us. Lots of shouting in the street right outside the hotel.

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

23 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Not as good as last year Bacon cooked too hard Room too small and bath too high for me too try and get in to shower Bar non alcoholic and loads of dogs

Stayed 2 nights in Aug 2024

2/10 Terrible

Steph

20 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

M

Travelled with family

18 Aug 2024

Disliked: Property conditions & facilities, room comfort

Hot hotel room

Hot room Windows didn't open enough Fan only worked on low Clean room, comfortable beds Some corridors not refurbished and stuffy and smelly Rubbish from local flats littered the outside area, smelly bins from them not emptied

Stayed 1 night in Aug 2024

6/10 Okay

David, Nottingham

16 Aug 2024

Disliked: Cleanliness

Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

13 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Faulty towers power cut no hot water no soap wobbly bed no bar no car park, only stayed one night

Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

12 Aug 2024

Stayed 2 nights in Jul 2024

2/10 Terrible

William

12 Aug 2024

Don’t waste your time

Nothing good to say about this hotel. The fire alarm went off for 3 hours in the middle of the night. The rooms were tired and dusty and you can hear the floorboards creaking from the hallway and rooms above and around you. Avoid.

Stayed 3 nights in Jul 2024

8/10 Good

Victoria

Travelled with family

11 Aug 2024

Disliked: Property conditions & facilities

Family stay

Rooms were clean , but need updating also bathroom needed a complete refurbishment. The room was big enough but would be nice with a small fridge in it. We were staying only for 1 night so it was ok . If longer i think it would bother me more .

Stayed 1 night in Aug 2024

6/10 Okay

Anne

Travelled with family

11 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Good location

Hotel is a little tired but serves a purpose. Bed was comfortable and room was clean.

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

2 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Good location. Rooms on the website look modern and comfortable. We were not given one of those rooms. Bed is so squeaky we had to put the mattress on the floor in order to sleep. Was cheap but if you want to sleep do not stay here.

Stayed 3 nights in Jul 2024