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The New Inn by Roomsbooked

3.0 star property

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Photo gallery for The New Inn by Roomsbooked

Courtyard
2 bars/lounges
Balcony
Traditional Double Room
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Restaurant

Explore the area

View in a map
16 Northgate Street, Gloucester, England, GL1 1SF
  • Place, Gloucester Cathedral
    ‪3 min walk‬
  • Place, Gloucester Docks
    ‪9 min walk‬
  • Place, Gloucester Quays
    ‪10 min walk‬

Room options

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

7.8 out of 10
Good
(22 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

7.2 out of 10
Good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The New Inn by Roomsbooked

Inn in Gloucester with bars and a 24-hour front desk
This inn features a restaurant, 2 bars/lounges, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a meeting room. Change of towels is available on request.
The New Inn by Roomsbooked offers 36 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at The New Inn by Roomsbooked. During your stay, you're just a quick walk from Gloucester Guildhall. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at The New Inn Restaurant
  • Amenities include a meeting room, coffee/tea in a common area, and TV in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Gloucester Guildhall and Gloucester Waterways Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The New Inn by Roomsbooked also features a garden, a picnic area, and coffee/tea in a common area.

Smoking is allowed in designated areas at this 3-star Gloucester inn.

The New Inn Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The New Inn Restaurant

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1450
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Certain guestrooms may be affected by noise from the hotel's music venue. Guests will be admitted on production of room key.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Gloucester
New Inn Hotel Gloucester
The New Inn Hotel
The New Inn by Roomsbooked Inn
The New Inn by Roomsbooked Gloucester
The New Inn by Roomsbooked Inn Gloucester

The New Inn by Roomsbooked Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 201 out of 677 reviews
Rating 8 - Good. 263 out of 677 reviews
Rating 6 - Okay. 111 out of 677 reviews
Rating 4 - Poor. 56 out of 677 reviews
Rating 2 - Terrible. 46 out of 677 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room with a big bathroom, which was a lovely change from other accommodations I've been to in the past. The staff were very lovely and the WiFi connection was fast and stable throughout my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! It’s authentic and charming and such a delightful escape from your standard hotel room.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

8/10 Good

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Andrew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Run down Blackpool B&B style

For £90 the room was scruffy, the seat disgusting I had to cover with a towel to sit on and not worth more than £40 for the night. I'm not one of those clowns that takes pictures of minor imperfections but this room was very run down, wall paper was hanging off the walls, they had moved a bed with a headboard and left all the old paint. I wouldn't stop here again.
Stayed 1 night in Sep 2025

8/10 Good

Bethen

Liked: Cleanliness, staff & service
Staff were lovely and the building itself is very interesting. Beds weren’t very comfortable and the shower/bath wasn’t great (very slippery and unable to keep a consistent temperature). Overall it was a nice place to stay, just could do with a little refresh.
Stayed 2 nights in Aug 2025

4/10 Poor

John

Travelled with partner
Disliked: Amenities
Hair dryer not working, no plug in wash hand basin Paid for extension to checkout time and was charged for room again. Bed springs shot on one bed, compensated for by a duvet over mattress. Very steep stairs making ascent difficult. Clean but on the whole very shabby. Reccomend potential guests inspect room before making payment. Not a pleasant experience, will not be returning.
Stayed 1 night in Aug 2025

6/10 Okay

Brendan

Liked: Cleanliness, staff & service
There is no air conditioning. Expedia lists that there is, but there is not. The mattresses were extraordinarily uncomfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely hotel, friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Charmaine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bed very comfy nice and clean room staff friendly
Stayed 1 night in Jul 2025

8/10 Good

Olivia

Travelled with family and small children
Lovely stay, provided travel for for my baby and we’re reallly accommodating in letting me use reception to leave buggy. Friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Lee

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff very nice No good for people poor mobility Bed really poor Tv did not work properly
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting room, with beams. Characterful lounge, courtyard.
Stayed 1 night in Jul 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comftable bed
Stayed 1 night in Jul 2025

4/10 Poor

Philippa

Stayed 1 night in Jul 2025

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Avoid

The appearance of a charming and characterful establishment quickly turned into a thoroughly underwhelming experience. Strict adherence to the 2pm check-in time was unnecessarily inflexible, especially when guests arrive early after long journeys. This lack of hospitality was the first of many concerns. The bar area, which could have been a continuation of the hotel’s historic charm, felt out of place with its overly modern decor. Additionally, signs advertising “real ales” were misleading, as none were actually available. We paid £170 for a room, yet this did not include breakfast or parking. While the rooms were reasonably comfortable, they were extremely basic, and we've since noticed the same rooms now being advertised at nearly half the price we paid. The courtyard was a welcome respite from the busy High Street, but sadly this was the only real highlight. A friend’s room was shockingly below standard, with dirty walls, short curtains that didn’t cover the windows, cracks and holes in the ceiling, and an overall atmosphere that felt more like a hostel than a hotel.In another room, one side of the mattress was completely collapsed due to broken springs, making for a very uncomfortable night. Worse still, we found dirty tea cups and even a bloodstain on the bedding.Breakfast was acceptable, but one of the orders was incorrect. By the time the issue was resolved, the rest of our group had all finished.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous old quaint hotel in central location

Overall it was lovely but the bed was a double with two singles pushed together and our legs kept slipping in between. Also i know it was a very old building but the floor was very uneven and we felt drunk even though we wasn't which was daunting.
Stayed 1 night in Jun 2025

8/10 Good

angela

Liked: Staff & service, room comfort
When we arrived the service was slow but efficient. Becky who was on duty very professional. Our room was clean but needed updating .no water glasses or glasses to clean teeth . No ironing board we were going to a wedding so our clothes was creased . After being in a case . Ther stairs were a death trap no rails on left side . No gluten-free options . The tables were very sticky Becky came to clean straight away . The building is ver old 1455 it needs a urgent refit if I new it was like this I would of stayed at the travel lodge
Stayed 2 nights in Jun 2025

8/10 Good

Alexander

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Colin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

No air conditioning

Booked this hotel as it was advertised as having air conditioning and I knew it was going to be a hot week. No air conditioning insight. Small fan in room that was broken. Hot rooms. Don’t stay here in the summer if you want to sleep.
Stayed 1 night in Jun 2025

6/10 Okay

Jasper

Travelled with partner
Liked: Cleanliness
Small room but clean. Because it is an old building, everything is a little off but that is ok. Perfect for 1 or 2 nights
Stayed 1 night in May 2025

10/10 Excellent

Carol

Stayed 2 nights in Jun 2025

6/10 Okay

Amie

Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location close to everything, very friendly and helpful staff and the building ooozes with carechter
Stayed 1 night in May 2025

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