The New County Hotel

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Dates

December 2024

January 2025

40-inch flat-screen TV with digital channels, TV

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk

Housekeeping

Kitchen

Free WiFi

Explore the area

44 Southgate Street, Gloucester, England, GL1 2DR

Gloucester Waterways Museum
1 min walk
Greyfriars
1 min walk
Soldiers of Gloucestershire Museum
3 min walk
Gloucester (GLO-Gloucestershire)
34 min drive

Room options

Desk, laptop workspace, free WiFi, bed sheets

One Bedroom Apartment

70 sq m
City view
Sleeps 2
1 Double Bed

Two Bedroom Apartment

74 sq m
City view
Sleeps 4
2 Double Beds

Double or Twin Room, Non Smoking

20 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Family Room, Multiple Beds, Non Smoking

22 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Triple Room

23 sq m
Bay view
Sleeps 3
3 Twin Beds

Twin Room, 2 Single Beds, Non Smoking

20 sq m
Sleeps 2
2 Twin Beds

Double Room, 1 Double Bed, Non Smoking

20 sq m
Sleeps 2
1 Double Bed

Single Room, 1 Single Bed, Non Smoking

16 sq m
Sleeps 1
1 Twin Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Business services

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in Gloucester with a 24-hour front desk

Along with a 24-hour front desk, this smoke-free hotel has express check-out and free WiFi in public areas.

The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2023.

Our customers tell us they can't get enough of the helpful staff at The New County Hotel. During your stay, you're just a quick walk from Gloucester Waterways Museum. Features include free WiFi in public areas.

Free WiFi
Services include luggage storage
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Gloucester Waterways Museum and Greyfriars

The New County Hotel offers its guests express check-out. WiFi is free in public spaces.

This 3-star Gloucester hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking within 820 ft (GBP 8 per day)

Family friendly

Kitchen

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Deep-pile carpet in room
Step-free path to entrance
Thin carpet in public areas

Renovated guest rooms – December 2023
Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Hairdryer
Shower
Towels

Entertainment

40-inch flat-screen TV
Digital channels

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Electric kettle
Freezer
Kitchen
Oven
Stovetop
Toaster

Access via exterior corridors
Desk
Desk chair
Laptop-friendly workspace
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 20

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: GBP 20

Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: GBP 8 per day (820 ft away)
Early check-in fee: GBP 20 (subject to availability)
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

New County Hotel Gloucester

New County Hotel

New County Gloucester

New County Hotel Gloucester

The New County Hotel Hotel

The New County Hotel Gloucester

The New County Hotel Hotel Gloucester

The New County Hotel Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Eric M

17 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

B

15 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

peter

12 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

A

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New county

Very nice and convenient for shopping and restaurants

Stayed 1 night in Aug 2024

4/10 Poor

P

Business traveller

7 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is in very poor condition. My room smelt. The hotel was covered in air fresheners that were trying to mask the nasty smells but failed.

Stayed 1 night in Aug 2024

8/10 Good

Teri

Travelled with partner

5 Aug 2024

Liked: Amenities

Place was very nice.. staff were very friendly and helpful.

Stayed 1 night in Aug 2024

8/10 Good

Giuseppe

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Was central to what I wanted

Stayed 1 night in Aug 2024

10/10 Excellent

Aline

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good and confortable stay

The hotel was an excellent surprise since the rooms are renewed and there was a firge and microwave available, makings us feel really at home.

Stayed 6 nights in Jul 2024

10/10 Excellent

Tamzin

28 Jul 2024

Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Travelled with group

27 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

The room was large, the bed was comfortable. I was at the back on the courtyard so it was quiet but my friends were above the high street and could hear every drunken shouting match on a Saturday night at 3am so had a poor night's sleep. They should improve the windows to reduce noise. My room was fine only issue was there was hand wash in the shower as shower gel?!

Stayed 2 nights in Jul 2024

8/10 Good

Gary

23 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Great place for visits to Gloucester

Strange smell on entry to the hotel, but the room was nice, clean and had a fridge and microwave. Bed very confortable and shower was great. No breakfast was available but as its city centre there are cafes nearby. The car park is a public one and we managed to get a space, which cost about £12 I think. Do adding that to the cost of the room and with buying a breakfast does make it quite expensive compared to hotels like Holiday Inn, but they are not city centre. I would stay here again as the location is great if you are visiting Gloucester .

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller

22 Jul 2024

Disliked: Property conditions & facilities, room comfort

Too hot and too small

Rather lower my standards and stay in a Travelodge with crack heads 😂 Firstly we waited nearly 30 minutes to check in when there was only 2 people in front of us. The women had a script so long that the person in front of us told her to shut up and just give her the key. We were put on the third floor and it was so hot up there, especially after carrying all our bags because of no lift. Good job we arent that old. The tiny fan in the room did nothing and the window only opened a tiny bit. We felt like we couldn't breathe in that room. Asked to swap rooms but they wanted more money. On top of all this the shower never got hot and the room was so small. Not worth paying that much money. Another reason why we stick to chained hotels on business trips, as you know what you are getting and they are more than happy to help, plus most have air con these days, which helps when its like 30 degrees.

Stayed 2 nights in Jul 2024

8/10 Good

Thiwanka

Business traveller

21 Jul 2024

Liked: Staff & service, room comfort

Friendly

Very good service offered by front office staff.

Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room but a bit stuffy needed the fan on

Staff were nice and friendly great room but a bit stuffy needed the fan on most of the night

Stayed 1 night in Jul 2024

8/10 Good

Janet, Rotherham

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Tom

Travelled with family, Travelled with group

15 Jul 2024

Liked: Cleanliness, property conditions & facilities

Nice place

Room was nice and clean, great shower, good location. Room was very hot in the sunmer, ans loud outside.

Stayed 2 nights in Jul 2024

2/10 Terrible

Natalie

Travelled with family

15 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Irah

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Travelled with group

11 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

6/10 Okay

Grant

7 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Good but holding deposit is expensive

Good but holding 250 pound on my card that I won’t get back for 5 days is crazy so wouldn’t return because of this

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveller

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment and super friendly staff

Stayed one night in the apartments adjacent to the hotel. Clean, tidy, comfortable, full kitchen and there is a supermarket open late pretty much opposite. The reception staff were really friendly and professional too.

Stayed 1 night in Jun 2024

4/10 Poor

Jake

1 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

30 Jun 2024

Disliked: Property conditions & facilities, room comfort

Uncomfortable bed, needs modernising internally

I was given a room on the 2nd floor right at the back of the building because I can see roofs from adjoining buildings. There were pigeon poohs on the window, the room may not have been used regularly. There were 4 jiggers of milk to make a cuppa. I thought you get water and juice in the fridge but there were none. I opened the window, it didn't stay up, it dropped down, which scrapped the skin on my knuckle causing it to bleed. I reported this to the receptionist, she promised to send some to check on it and get it fixed and she will check it herself, I am not sure if this was followed through. She didn't seem too bothered, luckily I had some plasters on me. I didn't have a good night sleep as the mattress was hard and the pillows were too puffed up, I prefer them flat ish as it hurts my neck. I end up sleeping with no pillows. I know this is no one's fault but the pigeons made so much noise around 4-5 in the morning, I couldn't get to sleep properly. Pictures on the website showed some modern rooms, but I definitely didn't get one of them. The location was very convenient and central which is the reason why I booked it as I had to attend a school reunion. I don't think I would use this hotel again.

Stayed 1 night in Jun 2024