The positives: the staff are friendly, efficient, and helpful, but not obtrusive. The room was nice, with no problems with the facilities. There are USB A and C sockets at the plug points. Everything just worked, so we had no need to ask for explanation. It has a pleasant village setting (NOTE - Hotels.com suggested this was IN Gainsborough - it isn't.) You can walk around the village, which has shops/cashpoint in the Co-Op shop/takeaways and pubs, and a really nice old parish church just a few steps away (it happened to be open for the weekend whilst we were there). Within easy drive of other places, but I don't think you could practically stay here if you are reliant on public transport. The room we stayed in is in the main building - this has obviously recently been refurbished (the room was good, but in the corridor: carpet and some fittings still need to be replaced/it smelled slightly of paint), but they'll probably be finished very shortly by the looks of it. Some of the guest rooms are in adjacent buildings, but only a few steps away across the car park. One minor niggle: the internet service seemed to be a bit underpowered for current hotel size and expectations - struggled on a zoom call with wifi (fortunately, this was personal, not business), and the TV buffered a bit with internet services. Whether this is so in all rooms, I cannot say. Personally, I prefer an ethernet access where I can get one, but I understand this may entail extra wiring. Would return