Best Western Frodsham Forest Hills Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa

Pool

Hot tub

Gym

Room service

Bar

Explore the area

Overton Hill, Frodsham, England, WA6 6HH

Lady Heyes Crafts and Antique Centre
‪3 min drive‬
Delamere Forest
‪8 min drive‬
Chester Zoo
‪18 min drive‬
Manchester (MAN)
‪36 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

Excellent

20 sq m
River view
Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

Good

20 sq m
River view
Sleeps 2
2 Twin Beds

Standard Room, Multiple Beds, Non Smoking

Very good

Sleeps 2
1 Double Bed and 1 Twin Bed

Executive Room, 1 King Bed, Non Smoking

Very good

Sleeps 2
1 King Bed

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Very good

Sleeps 4
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Hotel in Frodsham with a full-service spa and a fitness center

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Our customers tell us they can't get enough of the helpful staff at Best Western Frodsham Forest Hills Hotel. During your stay, you'll be within walking distance of Lady Heyes Crafts and Antique Centre. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Indulge in a treatment at the full-service spa
Services include tour or ticket assistance, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Just a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest
Dogs welcome for a fee

Best Western Frodsham Forest Hills Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the business-friendly Best Western Frodsham Forest Hills Hotel. Free self parking is available.

This 3-star Frodsham hotel is smoke free.

For a fee, guests can enjoy English breakfast daily.

Grill on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

English breakfast available for a fee daily: GBP 12.50 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Grill on the Hill

Things to do

Children's pool
Fitness centre
Full-service spa
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Children's pool
Indoor pool

Conveniences

Banquet hall

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Conference space
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Assistive listening devices available
Front entrance ramp
Upper floors accessible by stairs only
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Deep-soaking bath
Designer toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
TV

Food and drink

Electric kettle
Free tea bags/instant coffee

Connecting rooms available
Desk
Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per night
Only dogs are allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: GBP 5.00 per person, per night

The resort fee includes:

Fitness center access
Health club access
Pool access
Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 12.50 per person
Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Best Western Frodsham Forest Hills Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Stevie

17 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Paul

Business traveller

16 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

I will be back as the hotel was clean, convennient and a good price, Good TV, wireless was acceptable but a little confusing to log on first time. The bed was comfortable and gave a good nights sleep. The reason for marking its condition down is the expereince is a throwback to the 70's, can't remember the last time I came across a PINK bathroom, and the plastic bath felt flimsy underfoot. The carpets in the corridors are worn, badly in places that has been covered with gaffer tape to keep the worn ends down, The internal doors between sections look tired and seem to open awkwardly e.g. you have to go through the R/H side rather than the L/H one as I have found in other hotels. Overall this could be a real gem if some money was pumped in to carry out a phased upgrade of the facility

Stayed 1 night in Oct 2024

8/10 Good

Nicola Claire

13 Oct 2024

A bit outdated, but the location was great for us and the big bonus was that the leisure facilities were open until late. Beds were really comfy!

Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

12 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Katharine

10 Oct 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Karly

9 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with partner

6 Oct 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Nothing

Stayed 1 night in Oct 2024

6/10 Okay

Ben

Business traveller

28 Sept 2024

Liked: Cleanliness

Average stay to be honest, hotel was obviously being refurbished so understandable the decor was tired. Dinner was acceptable but the breakfast was terrible, I can usually eat absolutely anything but had to leave it!!

Stayed 3 nights in Sep 2024

6/10 Okay

BRIAN

27 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

John

26 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

Comfortable stay in a spacious room. Good shower

Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Lorraine

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay. Bonus having a gym pool jacuzzi. Staff All lovely. Only have 2 small negatives.cooked Breakfast on day 2 was luke warm and on checking out no staff was at the desk. Had to ring the bell twice and waited for about 10 minutes before someone came.

Stayed 2 nights in Sep 2024

8/10 Good

Shaun

22 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

21 Sept 2024

Liked: Cleanliness, room comfort

Good Stay

Good stay. Hotel is a little dated but renovations seem to be taking place but overall clean, good facilities in a nice area. Would stay again

Stayed 1 night in Sep 2024

8/10 Good

Magnus

13 Sept 2024

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

It was ok just old and tired

Stayed 1 night in Sep 2024

6/10 Okay

Huw

Business traveller

12 Sept 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

12 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Nice stay and good food

Stayed in 2 rooms. One was updated with lovely bathroom but the other had a very old bathroom and looked worn out. The hotel is getting upgraded and we got both ends of the renovations. It will look great once it is finished. Had a meal in the new restaurant which was lovely.

Stayed 1 night in Sep 2024

6/10 Okay

alan

8 Sept 2024

Hotel decor is dated and tired worn carpets etc, but has been recently tidied up a bit with a lick of paint here and there. Bedrooms really need updating and refurnishing.

Stayed 1 night in Sep 2024