Hotel in Felixstowe with 2 restaurants and a 24-hour front desk
2 restaurants, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Orwell Hotel offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Orwell Hotel. During your stay, you'll be within walking distance of Felixstowe Seafront Gardens. Free WiFi in public areas, free self parking, and 2 restaurants are available.
Free WiFi
Free self parking
Enjoy British cuisine while dining at Westfield
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, luggage storage, and wedding services
13 minutes by foot from Felixstowe Seafront Gardens and a 2-minute drive from Ocean Boulevard Fun Park
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.
WiFi is free in public spaces. Orwell Hotel also features a garden, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.
This 3.5-star Felixstowe hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM and 9:30 AM.
Westfield - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
Buttery - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Buffet breakfast available for a fee weekdays 7 AM–9:30 AM: GBP 10.95 for adults and GBP 6.95 for children
2 restaurants and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Westfield
Buttery
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
Digital channels
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
More
Iron/ironing board (on request)
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property is also known as
Orwell Hotel FELIXSTOWE
Orwell FELIXSTOWE
Orwell Hotel Hotel
Orwell Hotel Felixstowe
Orwell Hotel Hotel Felixstowe
Orwell Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 193 out of 514 reviews
10 - Excellent
193
Rating 8 - Good. 193 out of 514 reviews
8 - Good
193
Rating 6 - Okay. 79 out of 514 reviews
6 - Okay
79
Rating 4 - Poor. 32 out of 514 reviews
4 - Poor
32
Rating 2 - Terrible. 17 out of 514 reviews
2 - Terrible
17
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Poor
Derek
12 Dec 2024
Derek
Stayed 2 nights in Dec 2024
8/10 Good
William
Travelled with family
8 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Full of charm but in need of repair.
A lovely hotel but tired flakey paint and heating inefficient. Staff provided heater. Sorted.
Will definately stay again.
The Moldovan receptionist was very friendly. I had booked a Superior room, but the booking showed Double room. He upgraded me to a Suite. On the other hand the lady receptionist in the morning was not so friendly. I asked if I could check out an hour later than usual as I had a little toddler who was still asleep, she said I would need to pay extra for it.
The room was cleaned but the kettle in the room was not safe to use. It was full of limescale. I went down to the reception and asked if it can be changed. I waited an hour for one to be sent to my room but it never came, I then rang the reception and they send me another kettle after 5 minutes. However this was again in the same state. So I didnt get to enjoy my hot chocolate and coffee.
Great location for the beach areas. The hotel smells as did the room of dirty drains. Be careful about the car park, you must register your car yourself or you will be fined as we witnessed someone who had a £100 fine. Our booking emails clearly document an 11 o’clock check out but house keeping were trying to get into our room at 10am. They said check out had changed and was 10am. It took 20minutes to check out as the manger was having an argument with someone at the front desk. The area opposite the front desk was used as a doss hole, someone had bedded down and was sleeping on a couch and the area smelt- not a very good look for the hotel. This hotel has a stunning potential under what is a shabbily run place. It does deserve better and could be a fantastic destination to visit and enjoy. Sort out the shabby decoration, respect customers and provide clarity of the hotel’s procedures, don’t let a main area be used for a doss hole that looks like a street corner, improve the smell in the place and be proud to have your hotel in Suffolk. The desk manger should not be so smug, learn how to handle complaints and resolve them with adult style. There are ways to deal with unhappy comments and these should be learnt.
Kate
Stayed 1 night in Oct 2024
6/10 Okay
Rose
Travelled with family
9 Oct 2024
Liked: Staff & service
I have known The Orwell for the last fifty years and find it sad that it has gone down hill. Lack of staff and attention to service is noticeable. Badly in need of redecoration and a spring clean. Light bulbs need replacing. Would be good to see the reinstating of real table service in the dining room.
Rose
Stayed 3 nights in Oct 2024
10/10 Excellent
keith
7 Oct 2024
Nice and clean staff were very helpful
keith
Stayed 2 nights in Oct 2024
8/10 Good
Peter
Business traveller
6 Oct 2024
Liked: Cleanliness, staff & service, room comfort
Very traditional Hotel
Very traditional older hotel close to the centre of town
Staff were very helpful and friendly
The room was a little dated but was clean & comfortable
Breakfast buffet was plentiful and well prepared
Evening meals were good but not a huge menu