Orchid Epsom, Sure Hotel Collection by Best Western

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Dates

February 2025

March 2025

Daily to-go breakfast (GBP 7.95 per person)

Standard Room, 1 Double Bed, Accessible, Bathtub

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Housekeeping
Breakfast available
Parking included
Free WiFi

Explore the area

272 Kingston Road, Ewell, Epsom, England, KT19 0SH

Nonsuch Park
‪3 min drive‬
Horton Park Golf and Country Club
‪4 min drive‬
Hobbledown
‪6 min drive‬
London (LHR-Heathrow)
‪48 min drive‬

Room options

Deluxe Room, 1 Double Bed, Non Smoking

20 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 2 Single Beds, Non Smoking

20 sq m
Sleeps 2
2 Twin Beds

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

26 sq m
Sleeps 4
1 Double Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

20 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Hotel in Epsom with free parking

This smoke-free hotel features a 24-hour front desk, free self parking, and free WiFi in public areas. Other amenities include a vending machine.

Orchid Epsom, Sure Hotel Collection by Best Western offers 29 accommodations with hair dryers and complimentary toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

During your stay at Orchid Epsom, Sure Hotel Collection by Best Western, you'll be close to Chessington World of Adventures. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge).

Free WiFi
Free self parking
To-go breakfast served daily for a fee
Amenities include a vending machine
8 minutes by car from Chessington World of Adventures and 8 minutes from Thames River

Orchid Epsom, Sure Hotel Collection by Best Western offers its guests a vending machine. WiFi is free in public spaces. Self parking is free.

This Epsom hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

To-go breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 7.95 for adults and GBP 7.95 for children

Family friendly

Free cots/infant beds

Conveniences

Vending machine

Guest services

24-hour front desk
Daily housekeeping

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Bathroom emergency pull cord
In-room accessibility
Low-height bed
Step-free path to entrance
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Bed sheets
Free cots/infant beds
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

40-inch flat-screen TV
Satellite channels

Food and drink

Electric kettle

Desk
Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 10

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately GBP 7.95 for adults and GBP 7.95 for children
Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Inn Epsom North Hotel

Premier Inn Epsom North

Orchid Epsom, Sure Hotel Collection by Best Western Hotel

Orchid Epsom, Sure Hotel Collection by Best Western Epsom

Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

8.0

Very good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

James

21 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Rosina

Business traveller

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very welcoming. Great value for money.

Stayed 1 night in Nov 2024

10/10 Excellent

Arvind Kumar

19 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Lee

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good.

Stayed 1 night in Sep 2024

6/10 Okay

Elaine

Travelled with family

16 Nov 2024

Liked: Room comfort

Disliked: Cleanliness

One night stay

We came down for a family wedding, we was recommended your hotel. We rang ahead because we knew that you checkout time would have been early. As we wanted to have the room a bit longer as the wedding was at 15.30. We was advised to do it on arrival. However on arrival we asked the guy at reception, to be told we could only have it 13.00. If we would have know this we would have gone elsewhere. The reason we could only have the room until 1300, was because the cleaners finish at 15.00. So we paid an extra £10.00 to have the room until 13.00. Sadly we had to spend 2 1/2 hours killing time before the wedding in our wedding clothes. On arrival to the room we moved a coffee table, to the other side of the room, and behind the coffee table there was a big pile of dust. The tap was also left running in the sink If we had not gone in there, when we did the bathroom would have been flooded.

Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a short stay or weekend

Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.

Stayed 1 night in Nov 2024

8/10 Good

Samantha

Travelled with family

2 Nov 2024

Liked: Cleanliness, staff & service

Staff were really friendly. Good stay for visiting Chessington World of Adventure.

Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveller

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Receptionist very good, helpful and friendly, she’s a great asset to the hotel. Stop for one night on business, parking very good, everything anyone would need is available at the reception area. Will be stoping again several times as we have a project locally.

Stayed 1 night in Oct 2024

8/10 Good

john

Travelled with group

21 Oct 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Nichola

Business traveller

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller

10 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay - ample parking but crammed in tight only real negative.

Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with group

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.

Stayed 2 nights in Oct 2024

4/10 Poor

Craig

Business traveller

9 Oct 2024

Disliked: Staff & service, property conditions & facilities

Its an old Premier Inn - and it shows

This is an old Premier inn. obviously one they were selling on as the rooms were the old style rooms not the refurbished ones. Everything about this hotel was Premier Inn. Rooms, beds, bedding, even the artwork on the walls. Its obvious since it became Best Western nothing has been done on the rooms apart from installing a phone and some toiletries. The bathroom smelled, there was no toilet roll, the fan was broken, the bathroom floor very spongy, and not the cleanest and the mattress was lumpy. i had a deluxe room. Its an old Premier Inn. They dont have deluxe rooms unless you refer to the made up sofabed which a standard room didnt have. I would have been better off in a Premier Inn

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with partner

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.

Stayed 5 nights in Sep 2024

6/10 Okay

Mark, Harrogate

5 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

This hotel is essentially a arrive, sleep and go. General condition was fine. Bed linen clean, but milk capsules out of date, torn bed base material, extremely old and marked bath tub. Our son had a separate room where the bath was better but the bed fabric was in a dire state and chair was very heavily stained. Despite low nightly rate, this was pretty awful and we will not be staying here again

Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Travelled with family

2 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable.

Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

1 Oct 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Room had crumbs on the bedside table which makes me worry that the rest of the room wasn't cleaned. It was a basic room, apart from the cleanliness, there was nothing wrong.

Stayed 1 night in Sep 2024