Poets House

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Dates

December 2024

January 2025

Separate bathtub and shower, rainfall showerhead, designer toiletries

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

24/7 front desk

Room service

Breakfast available

Laundry

Housekeeping

Explore the area

40 - 44 St Marys Street, Ely, England, CB7 4EY

Oliver Cromwell's House
2 min walk
Ely Cathedral
3 min walk
Ely Museum
4 min walk
Cambridge (CBG)
22 min drive

Room options

Premium bedding, in-room safe, individually decorated

Deluxe Double Room

10 sq m
Sleeps 2
1 King Bed

Standard Double Room, 1 King Bed

8 sq m
Sleeps 2
1 King Bed

Standard Double or Twin Room

21 sq m
Sleeps 2
2 Twin Beds and 1 King Bed

Superior Double Room, 1 King Bed

10 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included

Parking included

Free WiFi

Housekeeping

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About this property

Suburban hotel with a 24-hour front desk and a restaurant

Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Poets House offers 21 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ely hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Poets House. During your stay, you're just a quick walk from Oliver Cromwell's House. Free WiFi in public areas, free self parking, and a restaurant are available.

Free WiFi
Free self parking
Enjoy local and international cuisine while dining at The Dining Room
Full breakfast offered for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Steps from Oliver Cromwell's House and 3 minutes by foot from Ely Cathedral

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Poets House. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Guests can enjoy full breakfast for a fee.

The Dining Room - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

The Study - This bar serves lunch only.

24-hour room service is available.

Languages

English, Polish, Portuguese, Romanian, Slovak

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

Breakfast available for a fee: GBP 10-17 for adults and GBP 10-17 for children
1 restaurant
1 bar
24-hour room service

Restaurants on site

The Dining Room
The Study

Family friendly

Laundry facilities

Conveniences

Banquet hall
Lift
Front-desk safe
Library
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Premium bedding

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Separate bath and shower
Towels

Entertainment

Flat-screen TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50.00

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 9:00 PM)

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 20.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 10 to 17 for adults, and GBP 10 to 17 for children
Late check-out fee: GBP 50.00 (subject to availability)
Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property's front desk is open during the following times:

Monday - Thursday: 7:00 AM - 9:00 PM

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Poets House Hotel Ely

Poets House Hotel

Poets House Ely

Poets House

Poets House Ely

Poets House Hotel

Poets House Hotel Ely

Poets House Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Nooshin

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

Super hotel. Extremely helpful and friendly staff. Lovely meal in the restaurant. Great stay and highly recommend!

Stayed 1 night in Jul 2024

8/10 Good

Rebecca

14 Jul 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Lovely hotel but had a few issues

On arriving, receptionist was on the phone, so we waited. Then when the call was ended she made another call saying to us I’ll be with you in a moment? Bit rude as we were standing there in the flesh? Went into the bar in the evening and ordered 2 drinks from the bar, we were told to take a seat and they would be brought over to us. We waiting over 20 minutes and had to leave as we were attending a concert so never had our drinks. Apart from those two things our room was lovely, although did look a bit worn in places. The bath was amazing and bed very comfortable. View was perfect. Also most staff were friendly. Would return but maybe needs either more staffing or training.

Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The air conditioning in our room worked perfectly and was a god-send in a hot week.

Stayed 5 nights in Jun 2024

10/10 Excellent

Peter

7 Jul 2024

Charming.

Stayed 2 nights in Jul 2024

10/10 Excellent

Alisha

Travelled with partner

16 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay to explore Ely

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

13 Jun 2024

Liked: Cleanliness, property conditions & facilities

Mostly nice but all tables in bar area reserved for non-residents having drinks or afternoon tea leaving no space for residents.

Stayed 2 nights in May 2024

10/10 Excellent

Rosemary

9 Jun 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Michal

5 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and friendly staff. The only downside is the lack of onsite parking sport but there are plenty of parking options nearby which helps a lot.

Stayed 3 nights in May 2024

10/10 Excellent

Charlotte

29 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel in a great location. It was amazing to have such a good view of Ely Cathedral from our room.

Stayed 1 night in May 2024

8/10 Good

Robert

24 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost a really good hotel

A pleasant, clean, well-maintained hotel in an ideal position, with friendly, helpful staff and good breakfasts. But yet another hotel where the designer has had the last word. Hotel managers should spend a week in each room in their hotel, then there would be more drawer space, plenty of sockets at useful heights, hooks for coats (especially damp ones), brighter lighting and comfortable armchairs instead of baths in bedrooms, mirrors everywhere except near the hairdryer socket, and no shaver socket. Our 3 night stay was enjoyable, but with a bit more thought given to practical living, it could have been so much better.

Stayed 3 nights in May 2024

10/10 Excellent

Carmen

21 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Bathtub was outstanding!

Stayed 1 night in May 2024

10/10 Excellent

Neeraj

Business traveller

16 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good property with vintage feel, the best hotel in Ely. And right across the road from the best restuarant (Old fire engine house).

Stayed 2 nights in Feb 2024

8/10 Good

Sue

Travelled with group

12 Apr 2024

Liked: Cleanliness

Stayed 1 night in Apr 2024

10/10 Excellent

Gillian

7 Apr 2024

Stayed 2 nights in Apr 2024

10/10 Excellent

Marie

15 Mar 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

9 Mar 2024

Liked: Cleanliness, staff & service, room comfort

Poet House Stay

The room was very boujee. Creature comforts such as robes, slipers, and toiletries get a big thums up. Room 19. The door handle to the room door was concerningly loose. It was escalated to the front desk but still awaiting repair after two nights stay. The underfloor heating in the bathroom was too hot. It could do with controls that we could adjust.

Stayed 1 night in Mar 2024

10/10 Excellent

Roderick

9 Mar 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Business traveller

3 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service

Excellent customer service. Lola was especially professional, helpful with my request for additional provisions for our room, without hesitation and a pleasant manner. She is a credit to your team.

Stayed 1 night in Mar 2024