Alexander House And Utopia Spa

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Dates

December 2024

January 2025

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

Gym

Pool

24/7 front desk

Bar

Room service

Explore the area

Turners Hill, East Grinstead, England, RH10 4QD

Tulley's Farm
3 min drive
Wakehurst Place
5 min drive
St. Margaret's Church
7 min drive
London (LGW-Gatwick)
17 min drive

Room options

Cosy Double Room

25 sq m
Sleeps 2
1 Double Bed

Comfy King Room

29.8 sq m
Sleeps 2
1 Double Bed

Garden Suites

52 sq m
Sleeps 3
1 Double Bed

Luxury Super King Room

35 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Traditional Suite

93 sq m
Sleeps 2
1 King Bed

Spa Suite

55 sq m
Sleeps 3
1 Double Bed

Junior Suite, 1 King Bed

40 sq m
Sleeps 3
1 King Bed

Master Suite

115 sq m
Sleeps 3
1 Double Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Victorian hotel with 2 restaurants and a full-service spa

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a sauna.

Alexander House And Utopia Spa offers 58 accommodations with laptop-compatible safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Utopia Spa has 29 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Alexander House And Utopia Spa. During your stay, you'll be close to Worth Way Country Park. You'll find features like free WiFi in public areas and free valet parking, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free valet parking and self parking
Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 3 bars/lounges
Continental breakfast served daily for a fee
Extended parking available for a fee
Take a swim in the indoor pool or soak in the spa tub
Indulge with detox wraps, hot stone massages, or body scrubs at Utopia Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Guests have great things to say about the overall condition of the property and the helpful staff
Just a 3-minute drive from Tulley's Farm and a few minutes from Stone Farm Rocks
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Alexander House And Utopia Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A spa tub, a fitness center, and a sauna are also featured at the luxury Alexander House And Utopia Spa. Self parking and valet parking are free.

This 5-star East Grinstead hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

AGs 3 Rosette Restaurant - This fine-dining restaurant serves lunch and dinner. Reservations are required.

Reflections Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Extended parking on site (GBP 7.5 per night)
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Continental breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 15.50 per person
2 restaurants
3 bars/lounges
Room service available
Coffee/tea in a common area

Restaurants on site

AGs 3 Rosette Restaurant
Reflections Restaurant

Things to do

Fitness classes
Fitness centre
Free bike hire
Full-service spa
Hiking/biking trails
Indoor pool
Outdoor tennis court
Sauna
A hot tub
Steam room
Yoga classes

Family friendly

Indoor pool
Laundry facilities
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Conference space (495 square feet)
Meeting rooms

Outdoors

Garden
Pool sunloungers
Terrace

Spa

29 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage - prenatal
Massage - Swedish
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Premium bedding

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Fridge

Connecting rooms available
Desk
Individually furnished
Iron/ironing board
Laptop-compatible safe
Slippers
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 40.00 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 44 lbs per pet)
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 15.50 per person
Extended parking fee: GBP 7.5 per night
Pet fee: GBP 40.00 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 50 (subject to availability)
Rollaway bed fee: GBP 40.0 per night
Facilities fee: GBP 20 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alexander House Spa

Alexander House Utopia

Alexander House Utopia Spa

Alexander House Utopia Spa East Grinstead

Alexander Utopia Spa

Utopia Alexander House

Utopia Spa Alexander House

Alexander House Utopia Spa Hotel East Grinstead

Alexander House Utopia Spa Hotel

Alexander House And Utopia Spa Hotel

Alexander House And Utopia Spa East Grinstead

Alexander House And Utopia Spa Hotel East Grinstead

Alexander House And Utopia Spa Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

M Mozammel

18 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

It was far below a 5-star experience

Stayed 2 nights in Aug 2024

8/10 Good

Rob

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

angela

15 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Highly recommend

Excellent stay. Comfortable room, quality toiletries, air con etc. Spa visit a must. Relaxed dress code. Staff excelent in all areas. Lovely garden and terraced seating

Stayed 2 nights in Aug 2024

8/10 Good

Ms

Travelled with partner

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property, lovely spa. Receptionist not very friendly or helpful. We were told the Spa was an extra £20.00 per person per day of use. This was not put on the booking Website. We paid £880.00 for 2 nights stay and thought the extra was excessive. Lovely but would not stay again.

Stayed 2 nights in Jul 2024

8/10 Good

Sally

Travelled with family

31 Jul 2024

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner

31 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.

Stayed 2 nights in Jul 2024

10/10 Excellent

deborah, boca raton

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent spa hotel. Food go9d not great

Stayed 1 night in Jul 2024

6/10 Okay

Naomi

21 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Russell

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay at Alexander House

We loved our stay at the Alexander House!! The staff was extremely helpful and kind and it was a very comfortable stay. Thank you!

Stayed 1 night in Jul 2024

2/10 Terrible

Sam

4 Jul 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

3 Jul 2024

Liked: Cleanliness, staff & service, room comfort

It is a good place but it starting to get run down a bit, needs sprucing up to bring back the wow factor it had before

Stayed 1 night in Jun 2024

4/10 Poor

Jack

2 Jul 2024

Stayed 1 night in Jun 2024

8/10 Good

James, Los Gatos

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Eamonn

Travelled with partner

19 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing grounds and hotel. The spa was fantastic

Stayed 1 night in Jun 2024

6/10 Okay

kwokkei

13 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

8/10 Good

Sarah

31 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with group

29 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Hotel

Stunning stay start to finish. Spa was beautiful not too busy but enough people for atmosphere. Would highly reccomend this hotel who anyone who likes a touch of class.

Stayed 1 night in May 2024

10/10 Excellent

jo

Travelled with family

26 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely location grwat facilities staff are very helpful 😀

Stayed 1 night in May 2024

10/10 Excellent

PAUL

Travelled with partner

23 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Luxury

Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Business traveller

10 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

May Night

What an absolutely wonderful hotel and Spa! We upgraded to Garden Room and this was stunning with balcony. Food was great and reception staff very welcoming and professional!

Stayed 1 night in May 2024

6/10 Okay

Lauren

Travelled with family

28 Apr 2024

Liked: Property conditions & facilities

Very nice property, but considering the price wouldn’t expect to pay to go in the spa. Also tried charging me for the room on my card even tho it had been paid for in advance. Nice place to go, but wouldn’t go again!

Stayed 1 night in Apr 2024

10/10 Excellent

Sean

13 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2024

6/10 Okay

Darren

7 Apr 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Manage your expectations

This is a pricy hotel. Staff were welcoming and affable and I certainly don't fault their service. What I do fault are the 'basics'. An expensive hotel that charges £20 per person per day to use the pool? Unreasonable and quite frankly a joke if you're there for 'the weekend'. A gym that doesn't have a treadmill? We've had hotels without gyms but this is the most basic of basics Unusable WiFi in the room? It's 2024! Overall I feel we've paid a premium price for an underdeveloped product.

Stayed 1 night in Apr 2024