The Queens Head

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Dates

December 2024

January 2025

Superior Double Room, Ensuite (Superior Double Room)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pet-friendly

Free WiFi

Explore the area

2 Sherburn Road, Durham, England, DH12JR

Gala Theatre Durham
15 min walk
Durham Indoor Market
17 min walk
Palace Green
18 min walk
Newcastle (NCL-Newcastle Intl.)
35 min drive

Room options

Superior Double Room, Ensuite (Superior Double Room)

10 sq m
Sleeps 2
1 Double Bed

Twin Room, Shared Bathroom

Sleeps 2
2 Twin Beds

Double Room, Shared Bathroom

10 sq m
Sleeps 2
1 Double Bed

Single Room, Shared Bathroom

8 sq m
Sleeps 1
1 Twin Bed

Double Room, Ensuite

10 sq m
Bay view
Sleeps 2
1 Double Bed

Suite, Shared Bathroom

10 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

8 Jan - 9 Jan

About this property

Inn in Durham with free parking

A bar/lounge, an arcade/game room, and a garden are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Housekeeping is not available.

The Queens Head offers 8 accommodations.

Our customers tell us they can't get enough of the helpful staff at The Queens Head. During your stay, you'll be within walking distance of Gala Theatre Durham. Free WiFi in public areas, free self parking, and a bar are available.

Free WiFi in some public areas
Free self parking
Enjoy drinks at the bar/lounge
Guests have great things to say about the clean accommodations and the helpful staff
Just a 2-minute drive from St. Nicholas Church and a few minutes from Gala Theatre Durham

The Queens Head offers its guests an arcade/game room, karaoke, and a garden. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Free self parking is available.

This Durham inn is smoke free.

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

1 bar

Things to do

Arcade/games room
Karaoke

Family friendly

Arcade/games room

Guest services

No housekeeping

Outdoors

Garden

Accessibility

This property does not have any lifts

Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are welcome
Only dogs are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Front desk staff will greet guests on arrival.

Property is also known as

The Queens Head Inn

The Queens Head Reviews

8.0

Very good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Brooke

Travelled with partner

23 Sept 2024

Liked: Cleanliness, staff & service

Loved staying here it was something very different, the beds were a bit noisy so maybe some new mattresses needed. Would have liked a mirror in the room too! Other than that no complaints, locals downstairs were great and friendly.

Stayed 2 nights in Sep 2024

4/10 Poor

edward

Business traveller

22 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It is what you pay for - so no complaints.

Stayed 1 night in Sep 2024

4/10 Poor

Dominic

21 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Very noisy room over the bar which was loud until 1pm

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

19 Sept 2024

All I ask for is cleanliness, quiet, friendly service and a comfortable bed; I found them all at the Queen’s Head.

Stayed 2 nights in Sep 2024

2/10 Terrible

Jayne

15 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

8/10 Good

Dan

Travelled with group

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean

Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

8 Sept 2024

Liked: Cleanliness

Disliked: Staff & service

No sleep and lots of swearing until very late

No welcome and bar staff didn't respond when we arrived. They just stayed in the other side of the bar. A 'local' had to tell us to check-in around the back of the bar, but there was no signage for this. Rooms of same classification/cost have different specifications which aren't stated. No chance of a good sleep/rest. On handover of keys, we were warned that there may be noise until 11.30, when the pub shuts, but this went on until after 00.30 with raised voices arguing and swearing up until this time. We definitely don't expect anything too fancy, but we won't be returning.

Stayed 1 night in Sep 2024

4/10 Poor

george

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

hotel was clean and comfortable but our room was above smoking area and even when pub is ment to close at 11:30 group of people sat in smoking area well after 2am shouting and arguing right outside our window sadly is only thing that dampens the stay.

Stayed 1 night in Sep 2024

6/10 Okay

Jacqui

Travelled with family

7 Sept 2024

Disliked: Amenities, property conditions & facilities

Not a choice of mine in future

Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Business traveller

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good wee pub

Working a way Ideal budget accommodation Shower brilliant Easy parking Ill be back

Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with group

4 Sept 2024

Disliked: Cleanliness

I stayed for just two nights at the Queens Head. The room i stayed in was decent & i was happy with until i checked the mattress which was soiled, dirty & stained sadly. The kitchen facilities available for guests to use was pleasing. The Queens Head bar is great although as a hotel i would not recommend or stay there again. This is not only because of the dirty bed mattress It is down to the noise from bar downstairs & busy road noise outside. Furthermore The Queens Head is an overpriced Hotel & simply not good value for my money afterall.

Stayed 2 nights in Aug 2024

4/10 Poor

Adrian

2 Sept 2024

No breakfast or any food on offer as advertised when booking the rooms are run down an smell the windows of the pub had been put in and were boarded up the shared bathroom was disgusting mould round taps dirty toilet and absoloutely terrible stay

Stayed 1 night in Aug 2024

8/10 Good

CARL

Business traveller

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but noisy

This was an overnight stay whilst I was in the area for work. It was quiz nighy in the pub below and the sound on the PA system must have been deafening for the contestants as it was very loud for me, especially in the music round.

Stayed 1 night in Aug 2024

4/10 Poor

Kevin

Travelled with partner

26 Aug 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Good points: Easy to find / parking / bedding clean / facilities to wash clothes. Bad points: boarded up windows in pub below / noisy until 1145 pm / bed was v uncomfortable / bathroom small and mouldy.

Stayed 1 night in Aug 2024

2/10 Terrible

Gareth

Travelled with family

25 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

AVOID!!! What a shame, having stayed previously we wanted to give return business to this pub. Arrived and welcomed given key to room. That was the only thing good about our experience. The bedroom we were in was a family room which had seen better days, the mattress on the double bed was broken. We requested a non smoking room but might as well have not bothered because the amount of smoke in the corridor that then came into the room was constant. Bathroom was OK but very tired. The kitchenette should be condemned. Two fridges to use but not cleaned, when we stayed their was old mouldy food in both and they were just generally dirty. Music from the bar was loud as they have changed into a sports bar which they do not list on online booking platforms. I don't expect glamour for the cost we paid but I do expect a response from the owner. Sadly they have IGNORED all my emails as well as all the calls from the booking site to discuss our stay. Such a shame

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Comfortable but very cold accomodation.

At check i asked would they be turning the heating on in the room during my stay. Yes the receptionist replied. Unfortunately this was not the case. The room was very cold and to the best of my knowledge the radiator was never turned on in the room having felt it a large number of times. Ended up having to sleep fully clothed and still wasn't warm enough. Room and shared bathroom facilities were very good overall.

Stayed 1 night in Aug 2024

10/10 Excellent

Martin

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay at the very-friendly Queen's Head

Very friendly bar staff who showed a genuine interest in those visiting the Queen's Head, including recommending local places to dine - good to chat with ... All were first class, although I really only got to know Leah (the "face of the place" early to mid-week). Good selection of beers and spirits ... Inch's cider on tap. The 'Sports Bar' is well laid out - plenty tables/seats; televisions showing sporting events; pool table; dart board, etc. The outdoor beer garden is a great resource. The bedrooms with the shared bathroom are very basic - but excellent value for money. I had a great stay at the Queen's Head and hope to return soon.

Stayed 7 nights in Aug 2024

6/10 Okay

Ed

18 Aug 2024

Liked: Cleanliness, staff & service

The Pub was ideal for my needs as I was staying for a couple of nights to attend a Football match.It was a decent base for a drink at the end of each day after exploring Durham in the evenings.

Stayed 2 nights in Aug 2024

8/10 Good

Janet

Travelled with group

18 Aug 2024

Room was clean and nice

Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

11 Aug 2024

Nice stay

Quick check in, with a very pleasant young lady, room does need a little TLC, bedding clean and towels clean

Stayed 1 night in Aug 2024

8/10 Good

Barrie

9 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Suitable for my needs and in a convenient location.

Stayed 1 night in Aug 2024

2/10 Terrible

Russell

Business traveller

6 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing!

Although the price was, I wasn't expecting a top class room. However, as a business traveller, I wasn't expecting music to start at 20:30 and to go all the way to midnight. My room was directly above where the music was being played so I had no chance of even attempting to go asleep. I would definitely not use this hotel again. I will be going back to hotels.com and demanding a refund.

Stayed 1 night in Aug 2024