The Queens Head

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Dates

December 2024

January 2025

Superior Double Room, Ensuite (Superior Double Room)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pet-friendly

Free WiFi

Explore the area

2 Sherburn Road, Durham, England, DH12JR

Gala Theatre Durham
15 min walk
Durham Indoor Market
17 min walk
Durham World Heritage Site Visitor Centre
17 min walk
Newcastle (NCL-Newcastle Intl.)
35 min drive

Room options

Superior Double Room, Ensuite (Superior Double Room)

10 sq m
Sleeps 2
1 Double Bed

Twin Room, Shared Bathroom

Sleeps 2
2 Twin Beds

Double Room, Shared Bathroom

10 sq m
Sleeps 2
1 Double Bed

Single Room, Shared Bathroom

8 sq m
Sleeps 1
1 Twin Bed

Double Room, Ensuite

10 sq m
Bay view
Sleeps 2
1 Double Bed

Suite, Shared Bathroom

10 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Inn with free parking, near Durham University

A bar/lounge, an arcade/game room, and a garden are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Housekeeping is not available.

The Queens Head offers 8 accommodations.

Our customers tell us they can't get enough of the helpful staff at The Queens Head. During your stay, you'll be within walking distance of Durham University. Free WiFi in public areas, free self parking, and a bar are available.

Free WiFi in some public areas
Free self parking
Enjoy drinks at the bar/lounge
Guests have great things to say about the helpful staff and the clean accommodations
Just a 3-minute drive from Durham University and a few minutes from St. Nicholas Church

The Queens Head offers its guests an arcade/game room, karaoke, and a garden. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Free self parking is available.

This Durham inn is smoke free.

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

1 bar

Things to do

Arcade/games room
Karaoke

Family friendly

Arcade/games room

Guest services

No housekeeping

Outdoors

Garden

Accessibility

This property does not have any lifts

Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are welcome
Only dogs are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Front desk staff will greet guests on arrival.

Property is also known as

The Queens Head Inn

The Queens Head Reviews

8.0

Very good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Gareth

Travelled with family

25 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

AVOID!!! What a shame, having stayed previously we wanted to give return business to this pub. Arrived and welcomed given key to room. That was the only thing good about our experience. The bedroom we were in was a family room which had seen better days, the mattress on the double bed was broken. We requested a non smoking room but might as well have not bothered because the amount of smoke in the corridor that then came into the room was constant. Bathroom was OK but very tired. The kitchenette should be condemned. Two fridges to use but not cleaned, when we stayed their was old mouldy food in both and they were just generally dirty. Music from the bar was loud as they have changed into a sports bar which they do not list on online booking platforms. I don't expect glamour for the cost we paid but I do expect a response from the owner. Sadly they have IGNORED all my emails as well as all the calls from the booking site to discuss our stay. Such a shame

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Comfortable but very cold accomodation.

At check i asked would they be turning the heating on in the room during my stay. Yes the receptionist replied. Unfortunately this was not the case. The room was very cold and to the best of my knowledge the radiator was never turned on in the room having felt it a large number of times. Ended up having to sleep fully clothed and still wasn't warm enough. Room and shared bathroom facilities were very good overall.

Stayed 1 night in Aug 2024

10/10 Excellent

Martin

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay at the very-friendly Queen's Head

Very friendly bar staff who showed a genuine interest in those visiting the Queen's Head, including recommending local places to dine - good to chat with ... All were first class, although I really only got to know Leah (the "face of the place" early to mid-week). Good selection of beers and spirits ... Inch's cider on tap. The 'Sports Bar' is well laid out - plenty tables/seats; televisions showing sporting events; pool table; dart board, etc. The outdoor beer garden is a great resource. The bedrooms with the shared bathroom are very basic - but excellent value for money. I had a great stay at the Queen's Head and hope to return soon.

Stayed 7 nights in Aug 2024

6/10 Okay

Ed

18 Aug 2024

Liked: Cleanliness, staff & service

The Pub was ideal for my needs as I was staying for a couple of nights to attend a Football match.It was a decent base for a drink at the end of each day after exploring Durham in the evenings.

Stayed 2 nights in Aug 2024

8/10 Good

Janet

Travelled with group

18 Aug 2024

Room was clean and nice

Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

11 Aug 2024

Nice stay

Quick check in, with a very pleasant young lady, room does need a little TLC, bedding clean and towels clean

Stayed 1 night in Aug 2024

8/10 Good

Barrie

9 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Suitable for my needs and in a convenient location.

Stayed 1 night in Aug 2024

2/10 Terrible

Russell

Business traveller

6 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing!

Although the price was, I wasn't expecting a top class room. However, as a business traveller, I wasn't expecting music to start at 20:30 and to go all the way to midnight. My room was directly above where the music was being played so I had no chance of even attempting to go asleep. I would definitely not use this hotel again. I will be going back to hotels.com and demanding a refund.

Stayed 1 night in Aug 2024

6/10 Okay

Heather

4 Aug 2024

Liked: Cleanliness, property conditions & facilities

Relentlous music

The room was pleasant but being in a pub meant that the music droned on until 11.30 and the door was continually slamming and vibrating the room.

Stayed 1 night in Aug 2024

8/10 Good

thomas

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Debbie

1 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

8/10 Good

cliff

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in local pub

Stayed 1 night in Jul 2024

10/10 Excellent

Rolf

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motorcycle overnight

Had done 400+miles from top of Scotland. Hotel was easy to find and had plenty of parking. Was given a fairly safe parking for the bike, but had to unload completely. Provided a full comunal kitchen and I had frozen goods that I could keep frozen overnight. Bathroom was comunal and clean. There was great entertainment available on site, i did not make use of it as I was tired and soar from my ride and went to bed early. Had a good nights sleep. For the price I was happy with my stay. Thank You

Stayed 1 night in Jul 2024

8/10 Good

Saff

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean place, close to city, good value

Check in was nice and easy and staff were helpful. The room was clean and we were provided with everything we could have needed towels/toiletries/tea/coffee. It was close by to the city (though be prepared for very steep hills if walking) and there was parking onsite. Some of the patrons of the pub were loud until around 1am, but given it was the weekend we can’t really complain. Overall a good stay and well worth it for the price.

Stayed 2 nights in Jul 2024

6/10 Okay

Lorna

Travelled with family

18 Jul 2024

Liked: Cleanliness

Stayed 3 nights in Jul 2024

8/10 Good

Steven

Travelled with partner

18 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Little unfortunate that the back door was below our room window, so heard the patrons until the late hours. But other than that, nice wee room, warm and comfortable.

Stayed 1 night in Jul 2024

6/10 Okay

C

14 Jul 2024

Disliked: Property conditions & facilities

Urgent Need of Updating

The room did the job we needed it to. Somewhere centralish to get us into the city. Although on a busy road, over a pub, there was little noise. The beds were OK, the bed linen fresh and clean. Clean towels were provided, as was individual soap and bath gel. The TV worked. There were coat hangers in the wardrobe. You had your own key to get in after the pub was closed. Free parking for about 6 cars is at the side of the pub. The recommended breakfast cafe is closed at the weekend! There is a garage across the road selling limited breakfast supplies. Everything was very dated and is in urgent need of updating. The carpet had slid towards one side of the room and looked like it needed a particularly good clean! Cups were not cleaned for the second day, Milk and coffee were not replenished - but at least this was provided. All drawers needed cleaning out, the skirting boards needed wiping. The heating worked intermittently. I'm not sure the shared bathroom was cleaned either, as the toilet paper had run out by the first evening, and none was provided until late the second evening.

Stayed 2 nights in Jul 2024

8/10 Good

Phil

9 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Basic, budget rooms above a pub, but not bad.

These are rooms above a pub, so don't set your expectations too high, but it's also budget friendly. First room I was put in was a good size, although a bit tatty and in need of renovation. The en-suite was tiny, with a shower and a toilet, and then a washbasin outside in the room itself. En-suite light switch was broken, so light didn't work, and light above the basin had no bulb. I was moved to another room; smaller room, but bigger, modern bathroom, so much better. No mirror in the bedroom though, so drying my hair was a challenge. (They don't provide a hairdryer, so bring your own.) Being above a pub, there was loud music from downstairs, and people kept going through self-closing connecting doors which shook the whole building each time they slammed shut. However, come closing time (11:30 pm on Friday, midnight on Saturday), all noise immediately stopped (they didn't even wait for the song to finish!), and it became very quiet, so I was able to get a good night's sleep.

Stayed 3 nights in Jul 2024

8/10 Good

David

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

2/10 Terrible

Julie

Travelled with family

8 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place I've ever stayed

The pictures on the site do not even remotely resemble the room we were given. I booked this place because of the photos on your app. We had to share a bathroom which was filthy and full of black hairs. I had booked an en suite. When the sink was used there was a horrendous loud noise in our room. Bed was totally uncomfortable and the pillows virtually none existent. The only clean thing were the towels. No working light on the landing. Thank god for mobile phone torches. If I'd been able to find another room I'd have moved, regardless of cost. We didn't let it ruin our time there as my son was graduating but we definitely will NOT be back!

Stayed 1 night in Jul 2024

8/10 Good

P

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Sherri

4 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

mark

27 Jun 2024

Stayed 4 nights in Apr 2024

8/10 Good

carole

Travelled with partner

26 Jun 2024

Liked: Cleanliness, staff & service

A perfect overnight, affordable stopover for our daughter's graduation. The pub was noisy until about 11.30 but the bed was comfy, rooms were clean and the welcome was typical of the friendly North East!

Stayed 1 night in Jun 2024