The Kingslodge Inn - The Inn Collection Group - Reviews, Photos & Rates

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Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Housekeeping

Explore the area

Waddington Street, Durham, England, DH1 4BG

Durham Cathedral
‪13 min walk‬
Durham Castle
‪14 min walk‬
Durham University
‪18 min walk‬
Newcastle (NCL-Newcastle Intl.)
‪32 min drive‬

Room options

Family Room (for 3 with either single or sofa bed)

Sleeps 3
1 Double Bed and 1 Twin Bed OR 1 Twin Sofa Bed

Double or Twin Room

Sleeps 2
1 Double Bed

Double Room, 1 Double Bed

Sleeps 2
1 Double Bed

Single Room

Sleeps 1
1 Twin Bed

Similar properties

Pool
Hot tub
Spa
Free WiFi

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

The Kingslodge Inn - The Inn Collection Group

Inn with free breakfast, near Durham University

This smoke-free inn features a restaurant, a bar/lounge, and a garden. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Change of towels is available on request.

The Kingslodge Inn - The Inn Collection Group offers 21 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Kingslodge Inn - The Inn Collection Group. During your stay, you'll be within walking distance of Durham University. Free breakfast, free WiFi in public areas, and free self parking are available.

Free English breakfast served daily
Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include luggage storage
Just a 2-minute drive from Durham University and 15 minutes from Beamish Open Air Museum
Pets welcome for a fee (restrictions apply)

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Free self parking is available.

This 3-star Durham inn is smoke free.

Guests are served free English breakfast daily.

The Kingslodge Inn - The Inn Collection Group has a restaurant on site.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free English breakfast available daily
A bar/lounge
A restaurant

Conveniences

Limited-hour front desk
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Raised toilet seat
Upper floors accessible by stairs only
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Heating
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in fee: GBP 25

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets: GBP 15 per pet, per night
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 25 (subject to availability)
Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

The front desk at this property is open daily from 7:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kingslodge Inn Durham

Kingslodge Inn

Kingslodge Durham

Kingslodge

The Kingslodge Inn

The Kingslodge Inn The Inn Collection Group

The Kingslodge Inn - The Inn Collection Group Inn

The Kingslodge Inn - The Inn Collection Group Durham

The Kingslodge Inn - The Inn Collection Group Inn Durham

The Kingslodge Inn - The Inn Collection Group Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Edward

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A single room does not need two bedside tables, and if one could be replaced by an easy chair for when reading or watching Television that would be great. Not a dog person so not particularly keen on dogs in the restaurant when having evening meal, but a minor thing they were well behaved. Overall very good and will come again

Stayed 1 night in Dec 2024

8/10 Good

Roger

Travelled with family

22 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Poor management marred an otherwise pleasant stay

Overall, a most enjoyable stay, the only let down being the management, who seemed disinterested, and lacked basic understanding of courtesy. I wondered at times, had they received any training in hospitality? As a contrast, the Housekeeper, Fiona, is delightful and a gem - very friendly, extremely helpful. I'll explain my gripe about the management! On the first evening of my stay, I chose to eat in the restaurant. Not having had dinner in the Kingslodge previously, I had expected to be briefed on the protocol for ordering food - but that didn't happen, and I sat at my table being ignored for at least 20 mins before I went to the bar to ask if someone could take my order. The manager then told me bluntly, without apology, that "It's order at the bar - it's printed on the menu." And so it was - but I had just seen a couple having a food order taken at the table, and I certainly didn't appreciate being talked to in that way. The following morning, I arrived at breakfast to find the water heater for tea was empty, and the coffee jugs down to the dregs. Pointing this out to the chap behind the bar (another manager, it transpired), he disappeared for a minute and returned - with a teapot full of hot water! There was no "sorry sir, let me top it up", or "what would you like to drink, sir". These may seem minor points, but it is reasonable to expect attentive management in any hotel or inn, and to be treated politely and with some effort at customer service.

Stayed 1 night in Dec 2024

2/10 Terrible

Gavin

19 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Derek

6 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and good food, near town facilities and good clean facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Graham

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

28 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved my stay at Kingslodge. The staff were all friendly, the restaurant was cozy with delicious food, the setting had charm and comfort. In addition to all that, the room with full breakfast was very affordable.

Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will book again - excellent value and location

Situated in a quiet cul-de-sac a short walk to the city centre. Rooms were clean but the decoration was a bit dull and the bathroom was starting to look a little tired. One of the very few places that provide free parking. Breakfast was excellent and we would have no hesitation in staying again

Stayed 2 nights in Nov 2024

10/10 Excellent

David, Madison

8 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The nicest, mist accommodating staff I have encountered in a long time. A gorgeous property!

Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

28 Oct 2024

Liked: Cleanliness, property conditions & facilities

Quiet & comfortable.

Stayed 1 night in Oct 2024

8/10 Good

stuart

Business traveller

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice find in Durham

Nice pub and restaurant and the rooms were comfortable if a little dated, though that's maybe adds to the charm for some people

Stayed 1 night in Oct 2024

10/10 Excellent

Kirstie

Travelled with family

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean hotel and friendly staff

Stayed here for 2 nights. The staff were very friendly and helpful. Upon arrival the housekeeper helped my mum upstairs with her bag. The rooms were extremely clean, so special mention to Fiona for this. The hotel is handily situated for the town centre and train station. We ate in the bar both nights and the food was good.

Stayed 2 nights in Oct 2024

10/10 Excellent

Judith

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient for the train station and the town centre, but at the same time quiet and tucked away. My room was comfortable and I liked the incentive of a free drink in return for not having the room serviced.

Stayed 4 nights in Oct 2024

10/10 Excellent

Lori

Travelled with partner

7 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the quiet location away from center city but within walking distance of everything.

Stayed 2 nights in Sep 2024

8/10 Good

YOSHITOSHI

28 Sept 2024

Stayed 1 night in Sep 2024

2/10 Terrible

gurkan

28 Sept 2024

Disliked: Staff & service, property conditions & facilities

While we were not in the room, the hotel staff took our belongings from our room to the reception before 12 noon. They could have called us. They are so rude.

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

21 Sept 2024

lovely place to stay if you’re visiting Durham. Good sized rooms in good condition and the pub downstairs plus a great breakfast

Stayed 1 night in Sep 2024

8/10 Good

carol

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Sep 2024

10/10 Excellent

Peter

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very pleasant stay, with very welcoming and friendly staff. Need to sort out the drains as a bad smell in the bathroom of room 8

Stayed 1 night in Sep 2024

8/10 Good

Bruce

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Leslee, Lakewood

Travelled with partner

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the charming property. Wish there was a lift!

Stayed 1 night in Jul 2024

8/10 Good

Paul

Business traveller

19 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Great little 'inn' with excellent food!

The Kingslodge Inn was chosen as it was close to the town centre, had good car parking and well reviewed food! We did choose to venture into town one of the days, and it was about a 10 minute walk away, just the right distance to be 'close enough' without actually stopping in the town. Second 'must' was a decent car park, the Kingslodge has a great little car park, feels nice and secure and just tucked away enough so you feel safe leaving your vehicle parked there. Last on the list was food, we had breakfast both mornings, with a continental buffet followed by a cooked to order hot choice - all were superb! We also enjoyed evening meals on both nights, these were also of excellent quality, all served by excellent attentive staff. My only criticism, is that maybe the rooms couls do with a spruce up, mine was a little tired around the edges, but the bed was comfy, nice bedding and a TV/coffee making facilities. A nice touch was the offer to trade your first days cleaning for a free drink, helps using so much cleaning products and was more than happy to get a free drink instead - great initiative. Would happily stop here again, and recommend to others!

Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

9 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Don't stay here if you like TV in the bar, fruit machines, etc. Stay here if you like free car parking, pleasant surroundings, peace and quiet, good food, friendly, helpful staff and a clean, comfortable, en-suite room that comes with a good breakfast, a pleasant stroll from the centre of the city of Durham. It's like pubs used to be years ago, but without the darts and dominoes! Thoroughly recommended!

Stayed 2 nights in Jul 2024