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3.9 out of 5

"Everything! Location, spacious & clean room, toiletries, spa facilities & pool in hotel, great breakfasts & friendly staff! Definitely recommend to an ... " More

By a verified traveller on Thu 01 Sep 2022

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Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, River View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Radisson BLU Hotel Durham. During your stay, you're just a quick walk from Crook Hall and Gardens. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Enjoy a bite to eat at Collage Restaurant, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to detox wraps, body wraps or massages at Lime House Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Crook Hall and Gardens and 6 minutes on foot from Gala Theatre Durham

Radisson BLU Hotel Durham ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson BLU Hotel Durham

Everyone (6) Couples (2) Family (1)
5 out of 5

Posted by on 10 Oct 2022

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5 out of 5
Everything! Location, spacious & clean room, toiletries, spa facilities & pool in hotel, great breakfasts & friendly staff! Definitely recommend to anyone!

Posted by on 1 Sep 2022

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Comment from Hotel Management

1 Sep 2022 by Catherine

Thank you for your feedback, we hope that we can welcome you again soon

2 out of 5
Always hit and miss at this hotel! Paid for a premium room cause I hoped for a good quality bed. Unfortunately didn’t get one, so asked for a mattress topper, 2 mattress protectors were put on! Had to ask again and sort of got a little topper! Good quality beds would just be better. Breakfast was truly awful! The new rules means table service

Posted by on 20 Sep 2020

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Comment from Hotel Management

20 Sep 2020 by Catherine

Thank you for your feedback, I am sorry to read of your disappointment. I will address these issues with our Management Team for resolution.

2 out of 5
I was surprised that we had to pay £28 for 48 hours parking when staying in the hotel.Fire alarm went off at 7.15am Monday morning but after sounding for 1 minute it went off and nothing was done.

Posted by , from Cockermouth on 5 Aug 2020

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Comment from Hotel Management

9 Aug 2020 by Catherine

Thank you for your feedback Neil, apologies that you were disappointed with the parking charges - these are in line with all Durham hotels. Our fire system has a pre alarm therefore the team will receive warning of an alarm initially so that we can investigate fully. I am sorry if this impacted your stay with us.

4 out of 5

Posted by on 29 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Catherine

Thank you for your lovely review

4 out of 5
Liked the convenience of the nearness to the town centre. Didn't like paying for an upgrade and having a view of a building site.

Posted by on 16 Jan 2020

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Comment from Hotel Management

19 Jan 2020 by Catherine

Thank you for your feedback, I am sorry to read you were disappointed with the view unfortunately until the building work is completed we have limited options available.

4 out of 5

Posted by on 20 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by Guest Services

Thank you for your score - we are glad you enjoyed your stay with us!

5 out of 5

Posted by on 9 Aug 2019

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Comment from Hotel Management

9 Aug 2019 by Guest Services

Thank you for your great review - we are pleased you enjoyed your stay with us, and look forward to welcoming you back to Durham in the near future.

About the Radisson BLU Hotel Durham

Location Frankland Lane, Durham, England DH1 5TA

Property Features

Radisson BLU Hotel Durham offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. A hot tub, a sauna, and spa services are also featured at the eco-certified Radisson BLU Hotel Durham. For a fee, parking is available. This 4-star Durham hotel is smoke free.

  • 207 guestrooms or units
  • 4 levels
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Durham Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson BLU Hotel Durham offers 207 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Collage Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. A children's menu is available.

The Bar – This bar specialises in local cuisine and serves brunch and lunch. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

Lime House Spa has 4 treatment rooms. Services include deep-tissue massages, body wraps and detox wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Body wraps
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Annual carbon offsets
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.90 per person
  • Self-parking fee: GBP 14 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Durham Radisson BLU Hotel
  • Radisson BLU Durham
  • Radisson BLU Hotel Durham
  • Radisson Blu Hotel, Durham Hotel Durham
  • Radisson Durham
  • Radisson Durham
  • Radisson Blu Durham Durham
  • Radisson BLU Hotel Durham Hotel
  • Radisson BLU Hotel Durham Durham
  • Radisson BLU Hotel Durham Hotel Durham

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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