Mercure Box Hill Burford Bridge Hotel

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Dates

January 2025

February 2025

Breakfast and dinner served, international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Bar

Parking available

Room service

24/7 front desk

Breakfast available

Explore the area

At the Foot of Box Hill, Dorking, England, RH5 6BX

Box Hill
1 min walk
Rykas
1 min walk
Box Hill & Westhumble Station
8 min walk
London (LGW-Gatwick)
34 min drive

Room options

Classic Room, 1 Double Bed

22 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 Double Bed

30 sq m
Sleeps 3
1 Double Bed

Classic Twin Room, 2 Single Beds

22 sq m
Sleeps 2
2 Twin Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

Sleeps 2
1 Double Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel with a seasonal outdoor pool, steps from Box Hill

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool are onsite. Housekeeping is available on request.

Mercure Box Hill Burford Bridge Hotel offers 57 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Box Hill Burford Bridge Hotel. During your stay, you're just a quick walk from Box Hill. Free WiFi in public areas, a restaurant, and a bar are available.

Free WiFi
Enjoy international cuisine while dining at Emlyn Restaurant
English breakfast served daily for a fee
Self parking available for a fee
Take a swim in the seasonal outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Steps from Box Hill and 14 minutes by foot from Surrey Hills

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Box Hill Burford Bridge Hotel. For a fee, parking is available.

This 4-star Dorking hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 9:30 AM.

Emlyn Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 10 per night)

Food and drink

English breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 14 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Emlyn Restaurant

Things to do

Seasonal outdoor pool

Family friendly

Free cots/infant beds
Laundry facilities
Fridge
Seasonal outdoor pool
Snack bar/deli

Conveniences

Ballroom
Banquet hall
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Flat-screen TV
Films for purchase
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Fridge

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 14 per person
Self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in July and close in September.
Pool access available from 7:30 AM to 6:30 PM.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burford Bridge

Burford Bridge Hotel

Burford Hotel

Mercure Box Hill Burford Bridge

Mercure Box Hill Burford Bridge Dorking

Mercure Box Hill Burford Bridge Hotel

Mercure Box Hill Burford Bridge Hotel Dorking

Mercure Burford Bridge Hotel

Mercure Hotel Dorking

Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK

Mercure Burford Bridge Boxhill Hotel Dorking

Mercure Box Hill Burford Bridge Hotel Hotel

Mercure Box Hill Burford Bridge Hotel Dorking

Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Mercure Box Hill Burford Bridge Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

LINDA

30 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

Travelled with partner

24 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The entryway and main building is lovely. However our room was in a secondary part of the building, was very tired looking and felt more like a residential care home than a hotel. Disappointed as what we paid didn’t reflect what we got.

Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 2nd time staying at Box Hill. Warmly greeted at reception, a small room but had everything we needed for an overnight stay. Very comfy bed with good blackout curtains. We enjoyed an evening meal in the restaurant & an excellent choice for breakfast all in a stunning location. We have family in the area & this is becoming our new favourite when visiting.

Stayed 1 night in Sep 2024

6/10 Okay

Maisie

4 Sept 2024

Average

Pretty basic to be honest. Paid nearly £100 for the room, no breakfast. Slow check in. Pretty rubbish room service, you can order food to room but have to go to bar to order which I didn’t do cos what’s the point in that. Food menu overpriced. Air con not working properly in room - in peak summer. I was excited to stay here but left a bit disappointed to be honest. The pool is nice though.

Stayed 1 night in Aug 2024

10/10 Excellent

Tasha

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely large heated pool that’s included in the hotel stay. Nice restaurant.

Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Travelled with partner

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely quiet and clean hotel..friendly staff🙂

Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Travelled with partner

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a lovely stay very clean and they have a great afternoon tea!

Stayed 4 nights in Aug 2024

10/10 Excellent

Cindy

26 Aug 2024

Liked: Cleanliness, staff & service, room comfort

A lovely location

We had a 1 night stay as we were attending a wedding at nearby Denbies Vineyard. The location was excellent and we managed a dip in the pool. We had drinks and burgers at the bar which were reasonably priced and the room was comfortable and a good size. The hotel is a bit dated in places but I would recommend it.

Stayed 1 night in Aug 2024

10/10 Excellent

L

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 13th Wedding anniversary

We had a wonderful 2 night stay. The staff were amazing and we enjoyed using the heated swimming pool. The breakfast was delicious. I would definitely stay here again, especially during the summer.

Stayed 2 nights in Aug 2024

10/10 Excellent

Martins

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

22 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nicely appointed hotel, lovely staff, very convenient for train travel to London

Stayed 2 nights in Aug 2024

10/10 Excellent

Allan

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surrey Hills Break

We have stayed in the Mercure Burford Bridge on a number of occasions and this latest stay did not disappoint. A friendly comfortable hotel with a great lawned garden and outdoor swimming pool, perfect for warm sunny summer days. A great location for exploring the Surrey Hills with many attractions nearby, including Polesden Lacey.

Stayed 2 nights in Aug 2024

10/10 Excellent

STEPHEN

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Fab hotel for a mini stay cation with sun and swimming. Made up got not being able to go abroad. Pretty surroundings, great service and good food. Can't fault it for the price!

Stayed 1 night in Aug 2024

8/10 Good

Eleanor

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

17 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Paul

13 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Michelle

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staff lovely and the pool is a blessing when you have sunshine. Rooms are clean have air conditioning

Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

12 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Very bad night sleep

Terrible was up all night due to noise complained and nothing done about it wouldn’t stay again

Stayed 1 night in Aug 2024

10/10 Excellent

Gina

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

An amazing stay. Used the pool all day before check in and all day the next day. Lunch was lovely but very slow. Waited 45 mins for a sandwich. Think they we’re short staffed as the bar also took 25 mins to get a drink. The staff were really helpful and although we didn’t book breakfats the manager allowed me to get a coffee in the morning. Another guest told me the breakfast was fantastic. Free parking but make sure you register your reg plate at reception. I would say my only criticism was that our room was so tiny. Room 212. I banged straight into a case stool as I entered and you could barely get around the bed . Too much furniture for such a tiny room. We did only book the basic room but this was exceptionally small even for basic. Also it looked out over the laurndey racks ..Will definitely be staying again but not in that room.

Stayed 1 night in Aug 2024

8/10 Good

Latoya

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with partner

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was lovely and clean. Bathroom was very nice. Pool was lovely and nicely warm even when cold outside. Reception staff were lovely and checked us in quickly

Stayed 1 night in Aug 2024

8/10 Good

Christina

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Dave

Business traveller

31 Jul 2024

Liked: Property conditions & facilities

Outdoor pool superb

Stunning hotel, not much near it. Why shut the pool at 630pm though?

Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with family

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

After an awful experience having our flight cancelled by easy jet and being put in an awful hotel our welcome by William and team was like a gift from the gods. We were so well looked after by the friendly team there. The accommodation was really great, the pool was room.

Stayed 1 night in Jul 2024