Derby Station Hotel, Sure Hotel Collection by Best Western

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Dates

January 2025

February 2025

Daily English breakfast (GBP 12.50 per person)

In-room safe, desk, iron/ironing board, free WiFi

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Parking available

Bar

24/7 front desk

Breakfast available

Laundry

Explore the area

Midland Road, Derby, England, DE1 2SL

intu Derby
7 min walk
The Viceroy
1 min walk
Derby Station
2 min walk
East Midlands (EMA)
30 min drive

Room options

Standard Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Executive Room, Multiple Beds, Non Smoking

15.0 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Room, 2 Single Beds, Non Smoking

Sleeps 2
2 Twin Beds

Family Room, Multiple Beds, Non Smoking

Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 night

includes taxes & fees

9 Jan - 10 Jan

About this property

Hotel in Derby with a 24-hour front desk and a restaurant

A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.

Derby Station Hotel, Sure Hotel Collection by Best Western offers 87 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Derby Station Hotel, Sure Hotel Collection by Best Western, you're just a quick walk from The Roundhouse. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy international cuisine while dining at Lounge Bar
English breakfast served weekdays for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Just a 4-minute walk from The Roundhouse and 7 minutes by foot from intu Derby
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. The business-friendly Derby Station Hotel, Sure Hotel Collection by Best Western also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Derby hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM and 9:30 AM.

Lounge Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Languages

English, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 8.00 per day)

Food and drink

English breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 12.50 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Lounge Bar

Family friendly

Laundry facilities

Conveniences

Lift
Front-desk safe
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
Conference space

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
In-room accessibility
Wheelchair-accessible (may have limits)

Designated smoking areas

Room amenities

Bedroom

Bed sheets

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV/satellite channels

Food and drink

Coffee/tea maker

Desk
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from December 6 2024 to December 5 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 12.50 per person
Self parking fee: GBP 8.00 per day
Pet fee: GBP 15.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derby Hallmark

Derby Hallmark Inn

Hallmark Derby

Hallmark Inn Derby

Derby Inn Sure Hotel Collection by Best Western

Derby Station Hotel, Sure Hotel Collection by Best Western Hotel

Derby Station Hotel, Sure Hotel Collection by Best Western Derby

Derby Station Hotel, Sure Hotel Collection by Best Western Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

10/10 Excellent

ian

Business traveller

6 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Actually stayed across road at the hallmark hotel

Stayed 2 nights in Mar 2020

8/10 Good

GRAHAM

6 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for a night

Basic hotel but very convenient for the station

Stayed 1 night in Mar 2020

10/10 Excellent

Sandra

24 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Up graded

Up graded to the sister hotel no extra cost Car park is expensive at £8.00 No idea why they charge

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner

17 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great friendly staff. The room was very clean and spacious. Bed was comfortable and had good facilities in the room.

Stayed 3 nights in Feb 2020

10/10 Excellent

Anthony

Business traveller

6 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Great one night business stop over in Derby Actually upgraded to Hallmark Hotel. Great one night business stop over in Derby. Hotel staff are very friendly and helpful. Very clean and comfortable room. Great breakfast (service and food quality)!

Stayed 1 night in Feb 2020

10/10 Excellent

Esther

Travelled with group

20 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

10/10 Excellent

Ray

19 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Well i will give it a 5 overall but i was moved to its sister hotel it was a upgrade but it still would have been nice ri have been told we were moved.

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

13 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family

3 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner

20 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean and comfortable, pillows were a little bit soft, bed was comfortable, the room was quite warm but there was an electric fan for us to use.

Stayed 1 night in Dec 2019

8/10 Good

Frank

Business traveller

20 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hallmark Inn Derby Dec 2019

Shocked to find that they wanted over £8.00 for parking in their car park. A bit cheeky seeing as I was staying with them. Breakfast was ample but food could have been warmer.

Stayed 1 night in Dec 2019

10/10 Excellent

Jacqueline

Travelled with group

15 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive value for money.

Three sharing a room! Beds were spacious, clean and comfortable. Nothing was too much trouble for the staff! They brought us extra towels, lots of bath stuff, two fans as the room was hot. I would highly recommend. The breakfast was hot and varied and fresh but across the road at the bigger hotel. My sister was offered gluten free porridge and bread. Very impressed! Just a 3 minute walk to our Christmas party. :)

Stayed 1 night in Dec 2019

6/10 Okay

Adam

15 Dec 2019

Disliked: Cleanliness, staff & service

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group

15 Dec 2019

Liked: Staff & service

Disliked: Property conditions & facilities

window lock in the rook broken and plug socket by TV not working. Informed reception

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner

13 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good but somewhat expensive considering there isn’t netflix and the tv is quite old.

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

9 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is very close to the railway station which was ideal. A bit of a hike to the centre, but not an issue for most people. The reception staff were very helpful and pleasant. The room was fairly plain and the decor was marked in places, but clean. Good facilities including hairdryer and ironing board/iron and kettle. Comfortable bed and quiet during the night.

Stayed 1 night in Dec 2019

6/10 Okay

Miranda

8 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I booked

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller

7 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hallmark inn is just what you'd need for a short stay in Derby. Excellent location near the train station, and the main shopping area is just 10 minutes walk. I didn't mind going to the its other branch Hallmark Hotel just across the street for breakfast; which was good. The check in and check out was quite fast and the 24 hr receptionist helped with booking a taxi really fast to catch our bus. The only thing is that we asked for (meat free) breakfast boxes because we were leaving early last day; they were happily provided but were very basic and we got two instead of three but we didn't have time to clarify as we were in a hurry. All in all, I was satisfied with my brief stay there. Thank you.

Stayed 2 nights in Nov 2019

4/10 Poor

Julie

5 Dec 2019

Disliked: Property conditions & facilities

Overpriced and cleanliness not great

Key didn’t work twice black marks on bed sheets Had to go to hotel across the road car park Icy slipped and fell had to pay £8 to park my car In their car park over night and as on my own on First floor other guest walking about at 11pm didn’t Feel safe disappointed and expensive for what I got

Stayed 1 night in Nov 2019

8/10 Good

R

Business traveller

5 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family

4 Dec 2019

Liked: Staff & service, amenities, property conditions & facilities

We liked our room because it had three proper beds, it was warm and cosy and it was easy to get to the outside access.

Stayed 1 night in Dec 2019

8/10 Good

Sarbjit

Business traveller, Travelled with family, Travelled with group

4 Dec 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner

3 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bed was comfortable, quiet room, never heard any noise even though near the city centre. Overall good value, and we would stay here again.

Stayed 1 night in Dec 2019

8/10 Good

martyn

1 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great value city centre hotel. Clean, warm, not flashy but everything you need. Reasonable parking charges. Georgia at reception was very helpful. Good buffet breakfast at sister hotel opposite.

Stayed 1 night in Nov 2019

8/10 Good

Mary

Travelled with family

30 Nov 2019

Disliked: Property conditions & facilities

Dated 24th November

The hotel seemed a bit tired . We stayed here about 4 years ago when on a visit to Derby, and it seemed a lot brighter. The were black marks on the walls of the bedroom. And also we were charged £8 per night for parking the car. Usually if you were staying in a hotel the parking would be free. It was grand and near the INTU shopping centre a couple of minutes walk. It was very central.

Stayed 2 nights in Nov 2019