DoubleTree by Hilton Dartford Bridge

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available

Pool

24/7 front desk

Bar

Explore the area

Masthead Close, Crossways Business Park, Dartford, England, DA2 6QF

Crossways Business Park
1 min walk
Princes Park
2 min drive
Orchard Theatre
5 min drive
London (LCY-London City)
36 min drive

Room options

Deluxe Room, 1 King Bed

32 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

32 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking

30 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 Queen Bed, Non Smoking

32 sq m
Sleeps 2
1 Queen Bed

Suite, 1 Bedroom, Non Smoking

38 sq m
Sleeps 2
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

30 sq m
Sleeps 2
1 Queen Bed

Room, Accessible, Non Smoking

30 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About this property

Hotel with a health club, near Thames River

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

DoubleTree by Hilton Dartford Bridge offers 185 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

During your stay at DoubleTree by Hilton Dartford Bridge, you're just a quick walk from Crossways Business Park. Free WiFi in public areas, an indoor pool, and a restaurant are available.

Free WiFi in some public areas
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
English breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Just a 4-minute drive from Thames River and 7 minutes from Bluewater Shopping Centre

DoubleTree by Hilton Dartford Bridge offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. Spa services, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Dartford Bridge. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Dartford Bridge was completed in July 2022.

This 4-star Dartford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Cask & Thames - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Languages

English, French, Hindi, Italian, Polish, Russian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 9.00 per night)
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 18.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

Cask & Thames

Things to do

Fitness centre
Indoor pool
Sauna
Spa services
Steam room

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

Conference centre
Meeting rooms - 6

Spa

Facials
Manicures and pedicures
Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Lift door width (centimetres): 112
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 102
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Renovated entire property – July 2022
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

LCD TV

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 18.50 per person
Self parking fee: GBP 9.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dartford Bridge Hilton

Hilton Dartford Bridge

Hilton Hotel Dartford Bridge

Dartford Hilton Hotel

Hilton Dartford Bridge Hotel Dartford

Hilton Dartford Bridge Kent

Hilton Dartford Bridge Hotel

DoubleTree Hilton Hotel Dartford Bridge

DoubleTree Hilton Dartford Bridge

DoubleTree by Hilton Dartford Bridge Hotel

DoubleTree by Hilton Hotel Dartford Bridge

DoubleTree by Hilton Dartford Bridge Dartford

DoubleTree by Hilton Dartford Bridge Hotel Dartford

DoubleTree by Hilton Dartford Bridge Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Terrible

Ravinder

24 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Booked this hotel for spa facilities, it was a girls trip for one night. No one was available to book massage, only one person was doing massage's. Only one room which was dirty. Poor communication with massage lady. She refused to do one hour massage as she was the only one doing the massages. So disappointing. Fire alarm was activated at 1:45am for 5 mins Rang reception and they had no idea why it was activated.

Stayed 1 night in Sep 2024

6/10 Okay

Shona

Travelled with partner

23 Sept 2024

Liked: Cleanliness

Our stay did the job we needed a place as we travelled to use the shopping centre, check in was quick, easy and the cookie was a lovely touch! Room was really clean too. We didn’t really find out any information on the restaurant/bar so decided to go down the road to eat but that’s fine just seemed a shame as we could see the bar area was large we just weren’t given much information. We went to the pool and unfortunately were swimming lessons on which we didn’t find out until we were changing so would maybe suggest making it a little clearer. I put the aircon on about 4am as the room was a bit warm and then at 5/5.30 ish we were awoken by an alarm that we worried was a fire alarm I checked outside and nothing went off again but we were very shaken as it woke us abruptly with a loud beep. I did put the aircon again in the morning once we were up and the same thing happened. It was a shame as it did kind of ruin the sleep. There also were glasses/plates outside the rooms opposite and down the corridor the whole time from when we checked in and checked out which was a bit disgusting. When checking out I was asked how was your stay when I explained about the alarm waking us and said it was a shame it was ignored and I was told have a good day and thank you and I just thought it was a bit rude there wasn’t even an apology (working in a customer facing role something like an apology goes a long way) I was never rude when explaining just saying in case there happened to be a fault.

Stayed 1 night in Sep 2024

10/10 Excellent

Taiwo

Travelled with family

22 Sept 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Beautiful

Amazing, but my a/c wasn’t working

Stayed 1 night in Sep 2024

6/10 Okay

Ziggy

22 Sept 2024

Liked: Staff & service, property conditions & facilities

The fire alarm went off in the night lots of noise from private parties and shouting in the corridors so a very disruptive nights sleep

Stayed 1 night in Sep 2024

10/10 Excellent

Ibukun

15 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Naseema

12 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Charles

Travelled with family and small children

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was good for a short stay

Stayed 2 nights in Jun 2024

8/10 Good

Yvonne

Business traveller

6 Sept 2024

Liked: Cleanliness, staff & service

I think that there should be regular checks on all of the floors as we saw lots of trays with plates on, these were still there in the morning.

Stayed 11 nights in Aug 2024

10/10 Excellent

Amit

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed my stay !

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All was very nice will defo stay there again

Stayed 1 night in Sep 2024

8/10 Good

Ken

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Phillip

2 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Mouli

30 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with family and small children

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and easy to get to shopping centre

Stayed 2 nights in Aug 2024

6/10 Okay

A

Travelled with family and small children

26 Aug 2024

Liked: Staff & service

Pleasant Stay but Pool Disappointment I recently stayed at the Doubletrees Dattford Hotel and had an overall pleasant experience. The room was really nice and comfortable, though the water pressure in the shower could have been better. I appreciated the effort made by the staff to celebrate my birthday with balloons, a cake, and a card in the room, which was a lovely touch. The food was okay, nothing exceptional, and the same goes for breakfast. It was decent but lacked options like fried eggs, which I missed. The biggest letdown was the pool. It was cloudy and didn't seem clean. Unfortunately, we weren't informed that we needed to book a time slot to use the pool, though we did manage to get a session an hour later. However, we ended up leaving after 35 minutes because the water looked too cloudy, and it seemed like the pool hadn't been properly maintained. It was quite off-putting to see gym staff testing the water while we were in the pool. On the plus side, the hotel’s location was great for shopping at Bluewater, and the staff were wonderful throughout our stay. However, the condition of the pool left us feeling disappointed, which impacted our overall experience. **Rating:** 3/5

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to enjoy

The staff were cordial and peofessional , the rooms was big enough for the family. £9 for parking is a bit expensive. I enjoined the management to review that for overnight customers

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

20 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

A mixed bag

This stay left us a bit disappointed. From checking in to breakfast the next day, it felt a bit short. Checking in I was welcomed by a lady who was waiting for the computer system to work/kick in. Then she received a phone call and started dealing with it and left me hanging. I eventually was seen by her colleague who had finsihed with another customer. The room was neat and clean but we only had 3 towels ( for a family of 4). So on way to restaurant we stopped at reception and requested more towels. the diner was decent enough, the pudding wasn't great ( sticky toffee pudding), it was dry and you could tell this is not made from fresh. Back to the room and no towels delivered. We however noticed 2 towels on the floor in front of the room next to us. Rang reception who confirmed these had been left on the floor for us in our absence. For hygienic reason we demanded new towels which then were delivered. Who thinks it's acceptable to leave towels on a corridor floor? . A good night of sleep was had by all. Bathroom and showers are really good. Proceeded to breakfast in the morning and felt the offering was a bit basic: sausages of low quality, unappealing scrambled eggs, no fresh bread like baguette or crusty bread, orange and apple juices definitely of low grade ( as opposed to tropicana type quality), no nutella ( kids!). Kids didn't like the muffins ( very dry) .Positive was decent bacon and nice hash browns. Overall it just felt short of expectations for the Hilton brand.

Stayed 1 night in Aug 2024

6/10 Okay

Munaf

Travelled with family and small children

20 Aug 2024

Liked: Cleanliness, property conditions & facilities

Property was clean, decent room size . Service was poor , food was letdown big time

Stayed 1 night in Aug 2024

6/10 Okay

Owen

Travelled with family

12 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Needs a good clean.

Disappointed with the cleanliness of the site. The room felt tired and unclean with old chips and chocolate wrappers underneath the bed. The pool and changing rooms also felt very tired and unclean.

Stayed 1 night in Aug 2024