Mercure Darlington Kings Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Darlington Kings Hotel

Exterior
Standard Double Room, 1 Double Bed
Daily English breakfast (GBP 10 per person)
Reception
Combined shower/bathtub, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
9-12 Priestgate, Darlington, England, DL1 1NW
  • St Cuthbert Church
    4 min walk
  • Darlington Civic Theatre
    6 min walk
  • Raby Castle
    7 min walk
  • Durham (MME-Teesside Intl.)
    20 min drive

Room options

Superior Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Mercure Darlington Kings Hotel

Eco-certified hotel with 2 restaurants and bars
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Mercure Darlington Kings Hotel offers 83 accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Darlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Darlington Kings Hotel. During your stay, you're just a quick walk from St Cuthbert Church. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Carriages, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Just a 4-minute walk from St Cuthbert Church and 6 minutes by foot from Darlington Civic Theatre
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4638 square feet (431 square meters) and includes conference space. The eco-certified Mercure Darlington Kings Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Darlington hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 10 AM.
Carriages - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Kings Head - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (GBP 5 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10 AM: GBP 10 per person
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Carriages
  • Kings Head

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (4638 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 per person
  • Secured self parking fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Darlington Kings Hotel
Kings Darlington
Mercure Darlington Hotel
Mercure Darlington Kings
Mercure Darlington Kings Hotel
Mercure Hotel Darlington
Mercure Kings
Mercure Kings Darlington
Mercure Kings Hotel
Mercure Kings Hotel Darlington
Kings Head Darlington
Mercure Darlington Kings
Mercure Darlington Kings Hotel Hotel
Mercure Darlington Kings Hotel Darlington
Mercure Darlington Kings Hotel Hotel Darlington

Mercure Darlington Kings Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 280 out of 739 reviews" "
Rating 8 - Good. 263 out of 739 reviews" "
Rating 6 - Okay. 127 out of 739 reviews" "
Rating 4 - Poor. 45 out of 739 reviews" "
Rating 2 - Terrible. 24 out of 739 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Ok for a couple of nights
First off, the parking is inadequate. But there is a multistory 5+ minutes walk away. The room was too hot, and was quiet noisy from street noise with a very small double bed. The hotel is in the middle of the main pub area. It does eventually quieten down. Breakfast was ok. No difficulties here. Food was reasonable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and tidy. Check-in, check-out and restaurant staff were all very polite and friendly. Would definitely use this hotel again.
Stayed 1 night in Jul 2024

4/10 Poor

Bill

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Checking in very good.Bedroom so hot like a sweat box shower ok bed comfy but only slept on top of it.Breakfast poor no eggs due to supplier not great quality the rest of it. Bar beers were horrible and I would pop to the nearest pub for better service. Staff very friendly but it is tired and need’s revamping.
Stayed 3 nights in Jul 2024

6/10 Okay

Raj

Travelled with group
Liked: Cleanliness, room comfort
Mercure - Darlington
Hotel did not have sufficient staffing levels and the breakfast service and quality was less than average. We
Stayed 1 night in Jul 2024

10/10 Excellent

Neil Dunn

Stayed 1 night in Jul 2024

6/10 Okay

Claire

Room recently renovated to a good standard everything you needed! Be prepared for loud music till midnight from the ballroom! Must have been a celebration on, on Saturday night not the best when you want an early night after a long journey!
Stayed 1 night in Jul 2024

8/10 Good

Colin

Stayed 2 nights in Jul 2024

6/10 Okay

Nichola

Hotel ok but bed very uncomfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Biswadeep

Liked: Cleanliness, staff & service, amenities
I would suggest anyone coming to Darlington, stay here. It will save your time to travel the shopping as well as night life. Staff is friendly and helpful. Rooms are spacious, only thing is a but confusing in lifts if you get rooms in 3rd floor.
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and polite, room comfy and clean, breakfast, very nice.
Stayed 1 night in Jun 2024

6/10 Okay

Nigel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Such promise but not lived up to
The underground parking is very tight, I suggest a contortionist drives. Stairs to get into the hotel from the car park which was fine for me but not for others. Check in was ok, less good was being told ‘I hope you’re fit, the lift isn’t working’. I think asked if they had room service and was greeted with a pained expression and the receptionist told me about a Wetherspoon round the corner. After navigating the labrynthine corridors of the hotel I found my room it was small and when I went to close the curtains I discovered part of the inner wall missing - a little worrying and not what you expect from a Mercure. I missed breakfast after discovering a complete absence of shampoo in the shower and having to use alternatives which is less than ideal as my scalp is sensitive. The room was ok overall the bed not great but it did a job.
Stayed 1 night in May 2024

4/10 Poor

Tobias

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was tired, although the room adequate. I was nervous in the area around the hotel - late-night revellers from the bar opposite, and no parking available without walking across the town.
Stayed 1 night in Jun 2024

8/10 Good

Susan

Stayed 1 night in Jun 2024

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Andy

Stayed 3 nights in May 2024

4/10 Poor

Serena

Disliked: Property conditions & facilities, room comfort
Think before booking!
Had to change rooms as the first room wasn’t nice and so noisy as right opposite a busy pub and karaoke place! Staff were pleasant however the rooms are so hot so neither of us slept. The breakfast was really poor especially as one of us was gluten-free. Very little choice at all for them. Certainly not worth paying the money!
Stayed 1 night in Jun 2024

8/10 Good

Neervalur Ravi Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

A

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Very quiet
Stayed 1 night in May 2024

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
Terrible experience. Greeted on arrival by some guy in a checked shirt who was rude as hell. I felt like i had done wrong checking into a hotel i paid for. Room unclean it had not seen a hoover, rice on the floor still from previous accupent Brick dust on bathroom floor. Mold around window and in bathroom Stains on wall and ceiling Toilet roll holder broken and over all the room and hotel need a lot of TLC I CANT UPLOAD PICTURES FOR SOME REASON I WILL ON TRIP ADVISOR
Stayed 1 night in May 2024

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Room comfort
Ok for the price. Bad mattress and humid in room
Friendly helpful staff, great centre location, adequate room. No ventilation so the bathroom made the room humid Extremely uncomfortable mattress. As others have said I can't see how this is a Mercure IE Hilton hotel. Very little parking so had to park at the Corn shopping centre parking that closes at 7pm so can't take the car out at night.
Stayed 2 nights in May 2024