Crewe Hall Hotel & Spa

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Dates

December 2024

January 2025

Lunch and dinner served, British cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Hot tub

Explore the area

Weston Road, Crewe, England, CW1 6UZ

Wychwood Park Conference Centre
6 min drive
Alexandra Stadium
7 min drive
Lyceum Theatre
8 min drive
Liverpool (LPL-John Lennon)
63 min drive

Room options

Classic Twin Room - Modern Wing

20.89 sq m
Sleeps 3
2 Twin Beds

Feature Double Room - Old Hall

16.9 sq m
Sleeps 2
1 Double Bed

Four Poster Room - Old Hall

Sleeps 2
1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room - Modern Wing

17 sq m
Sleeps 3
1 Double Bed

Superior King Room - Modern Wing

17 sq m
Sleeps 2
1 Double Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Eco-certified hotel with a full-service spa and a health club

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.

Crewe Hall Hotel & Spa offers 117 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Crewe Hall Hotel & Spa. During your stay, you'll be close to Alexandra Stadium. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Enjoy British cuisine while dining at The Brasserie
Buffet breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Indulge with body wraps, body treatments, or manicures and pedicures at Spa
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a gym, Pilates classes, and yoga classes
6 minutes by car from Wychwood Park Conference Centre and 7 minutes from Alexandra Stadium
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Crewe Hall Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A spa tub, spa services, and a library are also featured at the eco-certified Crewe Hall Hotel & Spa. Free self parking is available.

This 4-star Crewe hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

The Brasserie - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Sheridan lounge - This café specializes in British cuisine and serves lunch only.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Czech, Dutch, English, French, German, Greek, Italian, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.00 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

The Brasserie
The Sheridan lounge

Things to do

Fitness classes
Fitness centre
Full-service spa
Indoor pool
Pilates classes
A hot tub
Yoga classes

Family friendly

Indoor pool
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Porter/bellhop
Turndown service
Wedding services

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Garden
Pool sunloungers

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

32-inch flat-screen TV
Digital channels

Food and drink

Electric kettle

Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Safe
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 25 per accommodation, per night
Only dogs are allowed
Maximum 2 pets
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12.00 per person
Pet fee: GBP 25 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crewe Hall

Crewe Hall QHotels

Crewe Hall QHotels Hotel

Hall Crewe

Hall QHotels

Hall QHotels Hotel

QHotels Crewe

QHotels Crewe Hall

Crewe Hall Hotel

Crewe Hall

Crewe Hall Hotel Spa

Crewe Hall Hotel & Spa Hotel

Crewe Hall Hotel & Spa Crewe

Crewe Hall Hotel & Spa Hotel Crewe

Crewe Hall Hotel & Spa Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Verified traveller

Business traveller

18 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It's deceiving as the the room I was in was out the back in the 'new part' - miles away from the reception, where they just said I had to follow the red carpet (which then involved two lifts and a long walk) whereas I had hoped to stay in the main old building. The air-con was noisy, as was the fan provided; the bathroom shower did not drain properly and flooded the bathroom on opening the shower door; the toilet did not flush properly; no plug sockets by the bed.

Stayed 1 night in Sep 2024

2/10 Terrible

Dawn

17 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Please don't spend your money here.

The only reason I am able to give any stars to this is because of the staff. Very friendly. There was so many issues in this hotel that it's shocking they consider themselves to be luxurious. We were very excited to stay here, as the photos looked beautiful online. They had impressive Celiac/Gluten Free options on their website and it looked promising. We also had a dog and thought it would be great to stay here with him. On arrival, we were treated very kindly and friendly, explained about breakfast times, where the pool was, where our room was etc and it all seemed like we were off to a great start. The room at a glance looked beautiful, and the bed was comfortable and clean. Upon further inspection there was some horrors, I'll leave my photos attached to explain more. I don't expect 5 star experiences everywhere I go, but for the price of this stay it was extremely disappointing and I feel we would have had a better experience in the travel lodge down the road. The grounds of the hotel itself are beautiful, however the room we stayed in (4013) was grubby, and actually filthy. A steam clean and a good scrub along with some maintenance would go a long way here. The breakfast was absolutely terrible for myself being Celiac. I asked about what I could eat when arriving to breakfast, in the "green" time frame and it wasn't busy. They had no gluten free bread left. And the buffet had cross contamination, nothing was safe for me to eat. Please don't stay here.

Stayed 2 nights in Sep 2024

10/10 Excellent

mark

Business traveller

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

7 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed Junaid

7 Sept 2024

Stayed 4 nights in Sep 2024

8/10 Good

john

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is third or fourth time we’ve stayed here and first time in new section. We’ve enjoyed our stay each time. Very interesting building. Good pool and gym. Will definitely return

Stayed 1 night in Sep 2024

4/10 Poor

Dave

Business traveller

5 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Hotel was impressive, check in staff were brilliant, gym and spa staff lovely. Brasserie really poor, waited an age to be served, had to ask for a glass of water twice before getting one. Chicken Caesar Salad advertised with anchovies, there were none and the croutons were soggy. Left a very bad impression overall for £20…

Stayed 1 night in Sep 2024

10/10 Excellent

julian

Business traveller

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crewe Hall

Great hotel, great staff, superb leisure facilities, bed is comfy and room has good facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Business traveller

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crewe Hall delight

Great location with lovely pool and sauna Food at Brasserie also excellent

Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

20 Aug 2024

Liked: Cleanliness, property conditions & facilities

Lovely building

Stayed 1 night in Aug 2024

10/10 Excellent

andrew

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Staff were helpful and welcoming. Room was clean and bed was very comfy. Breakfast was delicious. Spa and gym were well equipped.

Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family

18 Aug 2024

Liked: Cleanliness, room comfort

Ok but not the best for families...

It was fine but not exceptional. Pool restrictions for children guests are unfair.

Stayed 1 night in Jun 2024

10/10 Excellent

Juliana

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

2/10 Terrible

Ed

Business traveller

13 Aug 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

If you are vegan never visit here

The menu on the website states rhere are 4 vegan options. This was not the case whatsoever. After spending almost 20 mins waiting to be checked in I eventually went for dinner in the bar. There were 2 vegan main options, both of them made vegan through the removal of items rarher than being stand along items. I had the soup and the pasta. The soup had the creme taken out and the pasta had the feta taken out...still the same price as the other versions. I asked if something could be added into the pasta so it wasnt just pasta and pesto sauce, it was made and there were the worlds smallest squares of vegan cheese added. As a venue that is so welcoming for dogs and letting them walk around the bar, its a shame they are so unwelcoming to every other animal or those who choose to not eat them. I dont expect the world to bend for me, but its 2024 and most places are able to at least throw a tin of pre cooled lentils in some pasta. In the morning I asked for some oat milk porridge, it was served to me smelling and tasting of vinegar and was in a side bowl, no bigger than 4 inches in diameter. It took so long to arrive i didnt have time to get anything else. Ive stayed in countless hotels in the most remote of areas and in diverse communities but for how this venue presnets itself I was so shocked with the food (even if you take the ethical element out and a pure health perspective) being so poor.

Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Gareth

28 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Tal

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay very happy

Stayed 2 nights in Jul 2024

10/10 Excellent

Bilal

17 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Mamatha

15 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location

Stayed 1 night in Jul 2024

6/10 Okay

fiona

Travelled with partner

14 Jul 2024

The rooms are "tired" with dodgy electrics and shabby bathrooms( missing grouting in tiles and a non adjustable shower over the bath making it impossible for my husband to stand up!

Stayed 1 night in Jul 2024