Trivelles Waterhall Country Hotel - Gatwick - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Superior Double Room, 1 Double Bed, Garden View

Superior Double Room, 1 Double Bed, Garden View | Living area

Daily English breakfast (GBP 10.99 per person)

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available

Breakfast available

Free WiFi

Explore the area

Prestwood Lane, Ifield Wood, Crawley, England, RH11 0LA

Gatwick Aviation Museum
4 min drive
Royal Oak
3 min drive
Ifield Station
5 min drive
London (LGW-Gatwick)
9 min drive

Room options

Twin Room, 2 Single Beds, Garden View

Sleeps 2
2 Twin Beds

Single Room

Sleeps 1
1 Twin Bed

Superior Double Room, 1 Double Bed, Garden View

Sleeps 2
1 Double Bed

Double Room

Sleeps 2
1 Double Bed

Executive Suite, Microwave, Garden View

Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Breakfast available

Parking available

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Trivelles Waterhall Country Hotel - Gatwick

Country house in Crawley

Self parking, a garden, and a picnic area are available at this smoke-free country house. WiFi in public areas is free. Housekeeping is available on request.

Trivelles Waterhall Country Hotel - Gatwick offers 20 accommodations with complimentary toiletries. Televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Trivelles Waterhall Country Hotel - Gatwick. During your stay, you'll be close to Gatwick Aviation Museum. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and self parking (surcharge).

Free WiFi
English breakfast served daily for a fee
Self parking available for a fee
Just a 4-minute drive from Gatwick Aviation Museum and 6 minutes from Ifield Golf Club

As a guest of Trivelles Waterhall Country Hotel - Gatwick, you'll find a garden and a picnic area. WiFi is free in public spaces. Parking is available for a fee. A complete renovation of Trivelles Waterhall Country Hotel - Gatwick was completed in November 2019.

This 4-star Crawley country house is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 7.00 per day)

Food and drink

English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 10.99 per person

Guest services

Front desk (limited hours)
Housekeeping (on request)

Outdoors

Garden
Picnic area

Accessibility

This property does not have any lifts

Renovated entire property – November 2019
Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Free toiletries
Private bathroom
Soap
Toilet paper
Towels

Entertainment

32-inch TV
Digital channels

Food and drink

Electric kettle

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10.99 per person
Uncovered self parking fee: GBP 7.00 per day
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a security system

The front desk at this property is open daily from 3:00 PM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children 12 years old and younger aren't allowed at this property.

Property is also known as

Waterhall Country House

Waterhall Country House Crawley

Waterhall Country House Hotel

Waterhall Country House Hotel Crawley

Waterhall Country House, Gatwick Hotel Crawley

Trivelles Waterhall Country Hotel Gatwick Crawley

Trivelles Waterhall Country Hotel Gatwick

Trivelles Waterhall Country Gatwick Crawley

Trivelles Waterhall Country Gatwick

Trivelles Waterhall Gatwick

Trivelles Waterhall Country Hotel - Gatwick Crawley

Country House Trivelles Waterhall Country Hotel - Gatwick

Waterhall Country House

Trivelles Waterhall Gatwick

Trivelles Waterhall Country Hotel - Gatwick Country House

Trivelles Waterhall Country Hotel - Gatwick Reviews

7.2

Good

7.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

8/10 Good

Xiangdong

Business traveller

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

4/10 Poor

Andy

12 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Friendly staff on arrival, sadly the room was in a poor state of repair. A socket was hanging off the wall exposing the wires, (though was partially hidden by a wardrobe), the bathroom light was stuck on and the walls were grubby, chipped, and in dire need of a coat of paint as was much of the gloss work. However, the room was comfortable and the servicing team had clearly done as best a job as possible as the surfaces were clean and dust free. During my stay there was some shouting in the small hours of the morning, and the hotel is situated directly under the flight path near the end of the runway at Gatwick so noise is to be expected both from early rising guests to get flights and the the jet engines - the price paid for such a close vicinity to the airport. The grounds were well kept and it was a pleasure to look out onto the lawn first thing.

Stayed 1 night in Sep 2024

8/10 Good

Paul

8 Sept 2024

Liked: Staff & service

Disliked: Amenities

First time staying at Trivelles greeted by reception staff who were fantastic, very friendly knowledgeable and easy to approach. I would primarily return as the customer service i recieved was far better than i expected. Although so close to Gatwick it is incredibly noisy, but have booked my second stay due to mainly the staff, however i would expect it to be priced a little cheaper as there are no amenities and is very basic

Stayed 1 night in Sep 2024

10/10 Excellent

David

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely to have this oldie worldie property within striking distance of Gatwick

Stayed 1 night in Aug 2024

4/10 Poor

simon

22 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap built and maintained and not nice

No bar so can’t get any drinks of any sort No food Very cheaply done up and maintained Owners are rude In the middle of nowhere Will not stay again

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

11 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Gemma

Travelled with partner

9 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Booked the executive suite but it didn't have any of the facilities advertised. Supposed to be a kitchenette but every single cupboard was empty. One rancid smelling fridge, a kettle, a microwave. No plates, cups, cutlery, stovetop. A mouldy teacup was left in the breakfast area for the duration of our stay. Bed was comfortable though there were stains on the pillows and towels. Directly in flight path so noisy, but you might enjoy the view. Garden looked great, just wish they had some chairs out there

Stayed 1 night in Aug 2024

8/10 Good

Mohammed

8 Aug 2024

Stayed 2 nights in Aug 2024

2/10 Terrible

kojo

28 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Manager

Stayed 1 night in Jul 2024

6/10 Okay

Ian

25 Jul 2024

The rooms were nothing like on the website.

Stayed 2 nights in Jul 2024

2/10 Terrible

Sylwia

Business traveller

23 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

To much noise.

Hotel is cheap and crap. Very basic. Dirty. I stayed there 4 nights for business trip and regret it. My room never been cleaned up in all entire time. Towels never been exchanged. Wals dirty, marks on the bed sheets, spiders and spider webs everywhere. Bed was hard and uncomfortable. I could hear my neighbours in the next rooms. Hotel very close to Gatwick airport what means that you can hear every single plane flying around - really noisy. Breakfast- if you lucky you will get one, very basic- cereal with cold milk and long term croissants... i do not recommend it for a business trip. Staff very lovely. Nice view from the window.

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would have liked a later breakfast - breakfast finished at 9am on Sunday especially given checkout was 11am but overall good value for money

Stayed 1 night in Jul 2024

4/10 Poor

Julian

Business traveller

17 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Near Crawley

Friendly welcome upon arrival.Bed was comfortable. Room and bathroom clean. Let down by decoration in both bathroom and bedroom with indentation to walls in bedroom and peeling painwork in bathroom

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

14 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Not very impressed

Would not stay here again. The room was shabby and dusty. Breakfast was very basic.

Stayed 1 night in Jul 2024

6/10 Okay

Ashley

12 Jul 2024

Liked: Cleanliness

Stayed 1 night in Jul 2024

6/10 Okay

Alison

8 Jul 2024

Disliked: Staff & service

Expensive for what it is.

We booked this due to its proximity to the wedding venue we were attending. The room was very small but clean enough. Breakfast was very basic.

Stayed 2 nights in Jun 2024

8/10 Good

Simon

5 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Collette

29 Jun 2024

Stayed 1 night in Jun 2024

8/10 Good

James

25 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Ezequiel

19 May 2024

Stayed 3 nights in May 2024

4/10 Poor

Haley

Travelled with group

19 May 2024

Disliked: Cleanliness

Originally booked this hotel in a rush. Needed something close to the airport. But no one was on call 24/7 so we had to talk to a houskeeling worker to be able to store our bags. Ended up that we were at the wrong trivalles the whole time but the manager at the desk helped us out and thankfully had a room available. Great for a nights sleep, not for a long stay.

Stayed 1 night in May 2024

10/10 Excellent

Adam

Business traveller

30 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly impressed

Stayed twice in the last couple of weeks. Idyllic location, rooms were extremely clean and staff were welcoming and friendly. Would definitely stay again

Stayed 2 nights in Apr 2024