Trivelles Waterhall Country Hotel - Gatwick - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Superior Double Room, 1 Double Bed, Garden View

Superior Double Room, 1 Double Bed, Garden View | Living area

Daily English breakfast (GBP 10.99 per person)

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available

Breakfast available

Free WiFi

Explore the area

Prestwood Lane, Ifield Wood, Crawley, England, RH11 0LA

Gatwick Aviation Museum
‪4 min drive‬
Manor Royal Business Park
‪6 min drive‬
Crawley Town Hall
‪6 min drive‬
London (LGW-Gatwick)
‪9 min drive‬

Room options

Twin Room, 2 Single Beds, Garden View

Sleeps 2
2 Twin Beds

Single Room

Wonderful

Sleeps 1
1 Twin Bed

Superior Double Room, 1 Double Bed, Garden View

Good

Sleeps 2
1 Double Bed

Double Room

Very good

Sleeps 2
1 Double Bed

Executive Suite, Microwave, Garden View

Exceptional

Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Breakfast available

Parking available

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Trivelles Waterhall Country Hotel - Gatwick

Country house in Crawley

Self parking, a garden, and a picnic area are available at this smoke-free country house. WiFi in public areas is free. Housekeeping is available on request.

Trivelles Waterhall Country Hotel - Gatwick offers 20 accommodations with complimentary toiletries. Televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Trivelles Waterhall Country Hotel - Gatwick. During your stay, you'll be close to Gatwick Aviation Museum. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and self parking (surcharge).

Free WiFi
English breakfast served daily for a fee
Self parking available for a fee
Just a 4-minute drive from Gatwick Aviation Museum and 6 minutes from Ifield Golf Club

As a guest of Trivelles Waterhall Country Hotel - Gatwick, you'll find a garden and a picnic area. WiFi is free in public spaces. Parking is available for a fee. A complete renovation of Trivelles Waterhall Country Hotel - Gatwick was completed in November 2019.

This 4-star Crawley country house is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 7.00 per day)

Food and drink

English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 10.99 per person

Guest services

Front desk (limited hours)
Housekeeping (on request)

Outdoors

Garden
Picnic area

Accessibility

This property does not have any lifts

Renovated entire property – November 2019
Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Free toiletries
Private bathroom
Soap
Toilet paper
Towels

Entertainment

32-inch TV
Digital channels

Food and drink

Electric kettle

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10.99 per person
Uncovered self parking fee: GBP 7.00 per day
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a security system

The front desk at this property is open daily from 3:00 PM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children 12 years old and younger aren't allowed at this property.

Property is also known as

Waterhall Country House

Waterhall Country House Crawley

Waterhall Country House Hotel

Waterhall Country House Hotel Crawley

Waterhall Country House, Gatwick Hotel Crawley

Trivelles Waterhall Country Hotel Gatwick Crawley

Trivelles Waterhall Country Hotel Gatwick

Trivelles Waterhall Country Gatwick Crawley

Trivelles Waterhall Country Gatwick

Trivelles Waterhall Gatwick

Trivelles Waterhall Country Hotel - Gatwick Crawley

Country House Trivelles Waterhall Country Hotel - Gatwick

Waterhall Country House

Trivelles Waterhall Gatwick

Trivelles Waterhall Country Hotel - Gatwick Country House

Trivelles Waterhall Country Hotel - Gatwick Reviews

7.2

Good

7.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Excellent

Heather

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were friendly, room was very comfortable. Parking is actually included with your stay so you do not have to pay. Many restaurants a quick drive away.

Stayed 1 night in Oct 2024

8/10 Good

Jocelyn

12 Oct 2024

Liked: Cleanliness, staff & service, amenities

The hotel was spotlessly clean,comfy beds and so welcoming.Ideal for a night before flight at Gatwick

Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Business traveller

12 Oct 2024

Disliked: Cleanliness

Convinent for the airport, has a late check in.

Stayed 1 night in Oct 2024

4/10 Poor

Adrian

Travelled with partner

11 Oct 2024

Disliked: Amenities, property conditions & facilities

Not a great stay at this property. Room was nothing like it showed in pictures, paid extra for breakfast (basically cereal and toast). Other than checking in, no other staff member was seen on site the following morning. Had to pay £20 extra to check in after 11pm, it’s an airport area hotel (you should expect this!). Wouldn’t recommend staying here again.

Stayed 1 night in Oct 2024

6/10 Okay

Chris

Travelled with partner

7 Oct 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The receptionist was extremely friendly and helpful. The grounds were amazing with good views from the bedroom and dining room. There was a fair bit of noise from planes and from occupants in adjoining rooms. The property could do with some TLC. It served a purpose at a reasonable price.

Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Travelled with partner

6 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay before we caught our flight the next morning - staff was so kind and helpful. We had no wifi and thought we were going to be late to check in as our fights were delayed but they were extremely helpful! Uber to the gatwick airport was around £20 and a taxi £25 which was a little more than we were expecting but of course this has nothing to do with the hotel if you knew how far away it is! Beds were very comfy and clean and the space is quiet!

Stayed 1 night in Oct 2024

6/10 Okay

Lynette

Travelled with partner

6 Oct 2024

Liked: Cleanliness, staff & service, amenities

Great hotel for overnight stay for Gatwick Airport. We arrived late due to traffic but quick check in and convenient parking opposite which was free. Our room was clean but needs updating. Also located at the front of the building was kept awake by passing traffic and headlights from opposite car park so ear plugs and eye mask recommended.

Stayed 1 night in Sep 2024

10/10 Excellent

Ceirra

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff

The receptionist saved us more than once, so sweet and professional and the rooms were quaint

Stayed 1 night in Sep 2024

6/10 Okay

Caron

Travelled with family

1 Oct 2024

Liked: Property conditions & facilities

It is ok for overnight stay to Airport If you order food in you have to be quite as Room of communal area Light in corridor stayed on all night so shine through gaps around door On of our group reported hearing telephone conversation outside her room and the smell of cooking other than this it was go

Stayed 1 night in Sep 2024

10/10 Excellent

HONDO

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet place. Could do with modernisation however was clean can can't be faulted

Stayed 3 nights in Sep 2024

8/10 Good

Kevin

Travelled with partner

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ideal for early flights from Gatwick

Stayed 1 night in Sep 2024

6/10 Okay

Paul

21 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Alan

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Bed was hard and uncomfortable

Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place

Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

20 Sept 2024

Stayed 2 nights in Sep 2024

4/10 Poor

nick

Business traveller, Travelled with partner

20 Sept 2024

Liked: Cleanliness

Disliked: Staff & service

The hotel was outdated and seemed old and eary. Bed was squeeking.

Stayed 1 night in Sep 2024

8/10 Good

Xiangdong

Business traveller

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

4/10 Poor

Andy

12 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Friendly staff on arrival, sadly the room was in a poor state of repair. A socket was hanging off the wall exposing the wires, (though was partially hidden by a wardrobe), the bathroom light was stuck on and the walls were grubby, chipped, and in dire need of a coat of paint as was much of the gloss work. However, the room was comfortable and the servicing team had clearly done as best a job as possible as the surfaces were clean and dust free. During my stay there was some shouting in the small hours of the morning, and the hotel is situated directly under the flight path near the end of the runway at Gatwick so noise is to be expected both from early rising guests to get flights and the the jet engines - the price paid for such a close vicinity to the airport. The grounds were well kept and it was a pleasure to look out onto the lawn first thing.

Stayed 1 night in Sep 2024

8/10 Good

Paul

8 Sept 2024

Liked: Staff & service

Disliked: Amenities

First time staying at Trivelles greeted by reception staff who were fantastic, very friendly knowledgeable and easy to approach. I would primarily return as the customer service i recieved was far better than i expected. Although so close to Gatwick it is incredibly noisy, but have booked my second stay due to mainly the staff, however i would expect it to be priced a little cheaper as there are no amenities and is very basic

Stayed 1 night in Sep 2024

10/10 Excellent

David

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely to have this oldie worldie property within striking distance of Gatwick

Stayed 1 night in Aug 2024

4/10 Poor

simon

22 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap built and maintained and not nice

No bar so can’t get any drinks of any sort No food Very cheaply done up and maintained Owners are rude In the middle of nowhere Will not stay again

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

11 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Gemma

Travelled with partner

9 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Booked the executive suite but it didn't have any of the facilities advertised. Supposed to be a kitchenette but every single cupboard was empty. One rancid smelling fridge, a kettle, a microwave. No plates, cups, cutlery, stovetop. A mouldy teacup was left in the breakfast area for the duration of our stay. Bed was comfortable though there were stains on the pillows and towels. Directly in flight path so noisy, but you might enjoy the view. Garden looked great, just wish they had some chairs out there

Stayed 1 night in Aug 2024