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4.3 out of 5

"Nice property, very close to Gatwick airport. Good food options and 5 mins drive from Crawley town centre " More

By a verified traveller on Tue 30 Jul 2024

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Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Triple Room, 1 Double Bed, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 King Bed, 1 Single Bed, 1 Trundle Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Accessible Room, 2 Single Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Sandman Signature London Gatwick Hotel. During your stay, you're just a quick walk from Manor Royal Business Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the proximity to the airport and the breakfast
  • Just a 3-minute drive from Hawth Theatre and 6 minutes from Tulley's Farm
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Sandman Signature London Gatwick Hotel ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sandman Signature London Gatwick Hotel

Everyone (3) Couples (4) Family (1)
4 out of 5
Nice property, very close to Gatwick airport. Good food options and 5 mins drive from Crawley town centre

Posted by on 30 Jul 2024

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Comment from Hotel Management

31 Jul 2024 by reception team

Hi Kristal,Thank you for leaving us a review. I am pleased you had a good stay. Until next time :)

4 out of 5

Posted by on 19 Apr 2023

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Comment from Hotel Management

9 May 2023 by Anastasija

Dear Tina, Thank you for your time and feedback. We are happy to know you had a good experience in Sandman Signature Gatwick Hotel. We are looking forward to see you again. Kind regards, Guest Service Manager

4 out of 5
Good hotel for a short family vacation in the UK.

Posted by on 11 Apr 2023

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Comment from Hotel Management

11 Apr 2023 by Georgina

Hi Kaare, Thank you for taking time in sharing your experience with us during your stay at the hotel. I am glad that you enjoyed it.

3 out of 5
The first room I was issued absolutely reaked of cigarettes. I requested a room change which they did, but wow the receptionist didnt even look at me. Not even an apology, and huffed and puffed whilst processing the change. Note to hotel, maybe actually enforce the £200 smoking fee.

Posted by on 15 Apr 2022

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Comment from Hotel Management

17 Apr 2022 by Georgie

Hi. I'm sorry to hear about your experience with us. Rest assured that I will take vital action on this matter.

5 out of 5
Nice and relaxed stay.. Loved the coffee machine downstairs!

Posted by on 21 Dec 2020

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Comment from Hotel Management

25 Dec 2020 by Joe

Thank you so much for leaving such positive feedback with us regarding your most recent stay, I am so happy to hear all of your comments. We hope to see you again soon!

4 out of 5

Posted by on 31 Aug 2020

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Comment from Hotel Management

2 Sep 2020 by Olga

Thank you for your stay.

5 out of 5
Nice hotel. Good size room and very comfortable. Very reasonable price. Would highly recommend.

Posted by on 15 Dec 2019

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Comment from Hotel Management

7 Feb 2020 by Leanne

Dear Guest, Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location. Kind Regards Leanne - Guest Service Manager.

5 out of 5
The interior was really really nice and lovely staff

Posted by , from Florida on 30 Nov 2019

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5 out of 5

Posted by on 2 Jan 2024

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Comment from Hotel Management

6 Jan 2024 by Guest Service Manager

Hi Niko,Thank you for your rating. I am pleased that we have met your expectations.

Property Features

Sandman Signature London Gatwick Hotel offers its guests an indoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 6 meeting rooms available. A terrace, multilingual staff, and laundry facilities are also featured at the eco-certified Sandman Signature London Gatwick Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Crawley hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1991
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Crawley Three Bridges Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sandman Signature London Gatwick Hotel offers 151 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers. This Crawley hotel provides complimentary wired and wireless Internet access. 40-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Shark Club Grill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Shark Club Gastrobar – This bar specialises in Modern European cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Contactless check-out is available
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 15
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 for adults and from GBP 5.00 for children
  • Uncovered self-parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman London Gatwick
  • Sandman Signature
  • Sandman Signature Hotel London Gatwick
  • Sandman Signature London Gatwick
  • Sandman Signature London Gatwick Hotel
  • Signature Sandman
  • Ramada Hotel Plaza Gatwick
  • Ramada Plaza Gatwick
  • Ramada Plaza London Gatwick Hotel Crawley
  • Sandman Signature London Gatwick Hotel Crawley
  • Sandman Signature London Gatwick Crawley
  • Sandman Signature London Gatwick Hotel Hotel
  • Sandman Signature London Gatwick Hotel Crawley
  • Sandman Signature London Gatwick Hotel Hotel Crawley

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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