Crowne Plaza London- Gatwick Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza London- Gatwick Airport by IHG

Exterior
Meeting facility
Exterior
Premium Room, 2 Double Beds
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

Map
Langley Drive, Crawley, England, RH11 7SX
  • Manor Royal Business Park
    ‪1 min walk‬
  • K2 Crawley Leisure Center
    ‪4 min drive‬
  • Hawth Theatre
    ‪5 min drive‬
  • London (LGW-Gatwick)
    ‪10 min drive‬

Room options

Premium Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 2 Double Beds

  • 17 sq m
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Business Lounge Access

  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Business Lounge Access

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Crowne Plaza London- Gatwick Airport by IHG

Suburban hotel with a fitness center and a 24-hour business center
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza London- Gatwick Airport by IHG offers 294 air-conditioned accommodations with safes and coffee/tea makers. 26-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza London- Gatwick Airport by IHG. During your stay, you're just a quick walk from Manor Royal Business Park. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Manor Royal Business Park and 10 minutes by foot from Cineworld Crawley
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza London- Gatwick Airport by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Crawley hotel.

For a fee, guests can enjoy English breakfast daily from 6 AM to 10:30 AM.
Cube Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Olive Grove - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Bulgarian, Dutch, English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cube Restaurant
  • The Olive Grove

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Crawley
Crowne Plaza London- Gatwick Airport by IHG Hotel Crawley

Crowne Plaza London- Gatwick Airport by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service.
Lovely stay here and so reasonable. We were in a very large room, nearly too big. It was in an unusual part of the hotel, but we didn't mind. Would absolutely recommend this hotel. The only drawback is the choice on draft in the bar, they just weren't to our taste
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Xanthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jason Chun Hin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location for flights but pretty much it…
Stayed for flight in Gatwick. Great location to park, stay and take a bus in to the airport. Other than that everything is average to bad. Room looks newly renovated, but the ac heating isn’t good enough as the windows are not well insulated and room stays cold. The doors are small and old, which does not isolate sound at all. Consistent noise throughout the night and you can hear it quite well. Shower pressure is weak. Breakfast is fine but the seating and service is bad. Also, placed the do not disturb door sign, but the attendant still tried to come in and ask if we want housekeeping.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal night stay prior to our flight
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really excellent service and very clean rooms.
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Hotel reception, bar and breakfast areas were good and the breakfast options were great. However the staff were not as attentive at Breakfast as expected in such a high standard hotel. The coffee machine was always being emptied of products and always running out of cups to use and it was difficult to access the additional items on the menu. The bar and restaurant food was very good and we enjoyed a lovely evening in the bar with family for drinks. The rooms were small but adequate, but could do with a little TLC regarding painting, renew the showers with a better performing shower. Cleaning staff of the room was excellent and ensured the room was cleaned regularly. The beds was very comfortable with great pillows and I enjoyed a good night sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kent

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Crown Plaza Gatwick
Apart from the awkward size & exit of the lift to the accessible room everything else suited the purpose of the stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place to stay pre holiday flights
Stayed 1 night in Nov 2024

6/10 Okay

christy, Peoria

Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but tired. Food was excellent but waiting staff removed my plate while my husband was still eating!! A small thing but…!
Stayed 1 night in Oct 2024

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hair dryer in the room
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Really nice hotel. Excellent staff. We arrived early and they stored our luggage and we had a nice, reasonably priced, meal in the bar area. We missed this on the site, but they do have a shuttle service from the airport for just 5 pound each (we ended up paying 29 pounds for a taxi) Overall a great place to stay after a long flight.
Stayed 1 night in Oct 2024

10/10 Excellent

henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry clean convenient and friendly staff.
Stayed 4 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, good service in the restaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GGOD VALUE. CONVENIENT TO GATWICK...
One night stay just to catch early flight out of Gatwick. - Very convenient since it is the last stop on the airport shuttle bus (about 20 min ride). We could not have breakfast but the dinner menu was great..
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, 1 little flaw
Great hotel and great location for the airport. Great service and all good but ….. one thing ….. no plug sockets at the head of the bed. I use a CPAP machine which meant we had to trail cables across the room.
Stayed 1 night in Oct 2024