ibis Carlisle – City Centre

3.0 star property

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Photo gallery for ibis Carlisle – City Centre

Family Double Room
Restaurant
Front of property
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

Map
Portlands Botchergate, Carlisle, England, CA
  • University of Cumbria
    ‪6 min walk‬
  • Carlisle Masjid
    ‪7 min walk‬
  • Carlisle Guildhall
    ‪8 min walk‬
  • Carlisle (CAX)
    ‪22 min drive‬

Room options

Twin Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Family Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

ibis Carlisle – City Centre

Hotel in Carlisle with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis Carlisle – City Centre offers 102 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. This Carlisle hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Carlisle – City Centre. During your stay, you're just a quick walk from University of Cumbria. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of University of Cumbria and Carlisle Masjid
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Carlisle – City Centre also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Ibis Carlisle – City Centre has a restaurant on site.

Languages

English, German, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 12 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bike rentals
  • Billiards/pool table

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlisle ibis
ibis Carlisle
ibis Hotel Carlisle
Accor Carlisle
Ibis Carlisle Hotel Carlisle
ibis Carlisle Hotel
ibis Carlisle City Centre Hotel
ibis Carlisle City Centre
Ibis Carlisle – City Carlisle
ibis Carlisle – City Centre Hotel
ibis Carlisle – City Centre Carlisle
ibis Carlisle – City Centre Hotel Carlisle

ibis Carlisle – City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 1004 reviews
Rating 8 - Good. 370 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Shannon

Travelled with partner
Disliked: Amenities
Good location near the train station and high street. We booked here because they said they had laundry facilities but this was not the case. They only sent out laundry to be done and this had to be done before noon and was a 24 hour service.
Stayed 1 night in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Deborah

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Dirty towel marks on it so had to share my husbands as there was no one about to complain to, I would expect to be able to have a coffee when I arrive and one in morning but unfortunately 1 drink each and to pay £75 I would expect that
Stayed 1 night in Nov 2024

6/10 Okay

jacqueline

Stayed 1 night in Nov 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time away
great stay only think they could do is some biscuits and better coffee
Stayed 2 nights in Nov 2024

8/10 Good

Tonya

Travelled with partner
Liked: Staff & service
A basic hotel, great location and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

A great stay!
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Victoria

Business traveller
Disliked: Property conditions & facilities
The Tv didnt work, kettle broken. Mattress was dirty ad worn. Basic facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Stayed 1 night in Oct 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel, and got checked in early as soon as we got there.
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Check in was fine, except they forgot to tell me the TV's in the hotel were not working.
Stayed 1 night in Oct 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room, good shower, quiet, and only a short walk from the station. 5/5
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Terrible place.
Terrible place! Room stunk of cigarette smoke. It was so bad, we left.
Stayed 1 night in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Handy budget hotel. Only a short walk from the station. We were on a 1st floor room at the front and there was some noise from the street and the corridor but not too bad. Staff at reception and at the bar were all very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Aleksandras

Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024