ibis Carlisle – City Centre - Reviews, Photos & Rates

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Laundry

24/7 front desk

Pet-friendly

Breakfast available

Parking included

Explore the area

Portlands Botchergate, Carlisle, England, CA

University of Cumbria
‪6 min walk‬
Carlisle Masjid
‪7 min walk‬
Carlisle Guildhall
‪8 min walk‬
Carlisle (CAX)
‪22 min drive‬

Room options

Twin Room, 2 Single Beds

13 sq m
Sleeps 2
2 Twin Beds

Double Room, 1 Double Bed

13 sq m
Sleeps 2
1 Double Bed

Family Double Room

13 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

16 Feb - 17 Feb

About this property

ibis Carlisle – City Centre

Hotel in Carlisle with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.

Ibis Carlisle – City Centre offers 102 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. This Carlisle hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at ibis Carlisle – City Centre. During your stay, you're just a quick walk from University of Cumbria. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Amenities include a front-desk safe, laundry facilities, and a car charging station
Onsite recreation includes bike rentals
Within a 10-minute walk of University of Cumbria and Carlisle Masjid
Dogs welcome for a fee

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Carlisle – City Centre also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Ibis Carlisle – City Centre has a restaurant on site.

Languages

English, German, Hungarian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Electric car charging station on site

Food and drink

Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 12 per person
1 restaurant
1 bar

Things to do

Bike rentals
Billiards/pool table

Family friendly

Free cots/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Lift

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Free cots/infant beds
Heating

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV channels
Premium channels
TV

Food and drink

Coffee/tea maker
Electric kettle

Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night
Only dogs are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12 per person
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

We should mention

Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlisle ibis

ibis Carlisle

ibis Hotel Carlisle

Accor Carlisle

Ibis Carlisle Hotel Carlisle

ibis Carlisle Hotel

ibis Carlisle City Centre Hotel

ibis Carlisle City Centre

Ibis Carlisle – City Carlisle

ibis Carlisle – City Centre Hotel

ibis Carlisle – City Centre Carlisle

ibis Carlisle – City Centre Hotel Carlisle

ibis Carlisle – City Centre Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Victoria

Business traveller

2 Nov 2024

Disliked: Property conditions & facilities

The Tv didnt work, kettle broken. Mattress was dirty ad worn. Basic facilities

Stayed 1 night in Oct 2024

2/10 Terrible

Mark

28 Oct 2024

Stayed 1 night in Oct 2024

2/10 Terrible

David

Business traveller

25 Oct 2024

Disliked: Cleanliness, staff & service

Stayed 1 night in Oct 2024

8/10 Good

Sammy

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice central hotel, and got checked in early as soon as we got there.

Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveller

23 Oct 2024

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Check in was fine, except they forgot to tell me the TV's in the hotel were not working.

Stayed 1 night in Oct 2024

8/10 Good

Steven

Business traveller

17 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2024

10/10 Excellent

Ian

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good clean room, good shower, quiet, and only a short walk from the station. 5/5

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

15 Oct 2024

Disliked: Property conditions & facilities, room comfort

Terrible place.

Terrible place! Room stunk of cigarette smoke. It was so bad, we left.

Stayed 1 night in Oct 2024

8/10 Good

William

Travelled with partner

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Handy budget hotel. Only a short walk from the station. We were on a 1st floor room at the front and there was some noise from the street and the corridor but not too bad. Staff at reception and at the bar were all very friendly and helpful.

Stayed 1 night in Oct 2024

10/10 Excellent

Allan

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Scott

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Alan

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

Aleksandras

10 Oct 2024

Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

John

8 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

6 Oct 2024

Liked: Staff & service, property conditions & facilities, room comfort

All the staff we met were extremely nice and friendly, on reception , breakfast and housekeeping. The reception team swapped our room for one they thought we might like more which was lovely of them. The breakfast was great and if you like cooked breakfast (eggs, beans, hash browns, sausages etc all looked freshly made and nice) but not so many options for the continental breakfast items. But a lovely friendly hotel.

Stayed 1 night in Oct 2024

2/10 Terrible

Kevin

Travelled with family

5 Oct 2024

Disliked: Cleanliness, property conditions & facilities

Carpets very dirty with stains and room smelled badly

Stayed 1 night in Oct 2024

10/10 Excellent

Narinderjit

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This is a fantastic hotel in the city centre. Clean and tidy. Really good staff and the room was great. The breakfast was also good. Really convenient location near the train station.

Stayed 1 night in Sep 2024

6/10 Okay

Elise

3 Oct 2024

Disliked: Amenities, property conditions & facilities

The bathroom and bed linens were clean. However, the carpets throughout the hotel and in the room were filthy.

Stayed 1 night in Oct 2024

10/10 Excellent

D

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed here before, we travelled by train and the hotel is not far from the station. The hotel serves food and breakfast and a good range of drinks too. The room had everything we needed, you can choose to have daily refresh service, or put a sign on the door to say you don't need anything. We would stay again, as all was good for us.

Stayed 3 nights in Sep 2024