Crown and Mitre Hotel

3.0 star property

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Photo gallery for Crown and Mitre Hotel

Lobby
Standard Double Room
Lobby
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Cathedral
    ‪2 min walk‬
  • Carlisle Castle
    ‪8 min walk‬
  • The Sands Centre
    ‪8 min walk‬
  • Carlisle (CAX)
    ‪15 min drive‬

Room options

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Club King Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Small Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, 1 Large Single Bed

  • Sleeps 1
  • 1 Large Twin Bed

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crown and Mitre Hotel

Hotel in Carlisle with a 24-hour front desk and a coffee shop
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crown and Mitre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Green Market. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Peace and Plenty
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities, and a car charging station
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Green Market and Carlisle Guildhall
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Crown and Mitre Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.
Peace and Plenty - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1003 reviews
Rating 8 - Good. 349 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
Despite a bit of a problem finding the car park because of the redevelopment, the staff were extremely helpful in guiding me. Excellent fish and chips in the bar. Well done.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city location
You could not have a better location the hotel is right in the city centre sq..I have stayed twice its ok but srarting to look a bit tired but very clean. The breakfast was really good would stay again.
Stayed 4 nights in Dec 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is fine if a little bit dated but the road works outside make access awkward and they seem to be going on for ages. There is a charm in the elegant staircases and impressive building but the approach and entrance are disappointing. It was absolutely fine for a short stayover in Carlisle.
Stayed 1 night in Jan 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service
Nice hotel but dated and tired looking room
Nice hotel but room was a little tired and dated. Traditional decor. Room was very small and bed was not particularly comfortable. Annoyingly I could hear the guest in the room next door who made a few phone calls, the noise insulation between the rooms was very poor. Breakfast was good though with a decent choice of items.
Stayed 1 night in Jan 2025

8/10 Good

frances

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth considering
Excellent place to stay Concrete to the town centre and its amenities. Staff were very friendly and helpful and everything was of a high quality.
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great room. Super location
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't risk it
A TV radio alarm went off 6am that I hadn't set. I explained to the receptionist in the morning and asked them to send me an email after they'd investigated. They didn't. When I chased it up, they confirmed the problem, but just apologised without any mitigation.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2024

10/10 Excellent

Claire

Stayed 2 nights in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and efficient, I managed to get a parking space in the hotel car park, although there are not many overall, the room was clean and tidy with lots of storage space and plenty hangers for clothing, the bathroom was very clean and well stocked. I slept well as it was very quiet. I will definitely be staying again.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the centre of Carlisle. An old hotel which has had some refurbishment.
Stayed 1 night in Dec 2024

4/10 Poor

Omar

Stayed 1 night in Dec 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Pam

Stayed 3 nights in Dec 2024

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at the Crown & Mitre hotel. Convenient for the shops and Cathedral. Clean and very comfortable bed. Food was good too.
Stayed 1 night in Dec 2024

8/10 Good

simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great hotel 1st night great 2 nd night was woke up by loud noise near buy but not hotels fault but great reception and service would definitely stay local to shops high street
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with friends
Hotel and staff were all really good. It is an old building didn’t expect it to be ultra modern
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024