Crown and Mitre Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

24/7 front desk

Explore the area

4 English Street, Carlisle, England, CA3 8HZ

Carlisle Guildhall
1 min walk
Espresso Hub
1 min walk
Carlisle Station
7 min walk
Carlisle (CAX)
15 min drive

Room options

Junior King Suite

Sleeps 2
1 King Bed and 1 Large Twin Sofa Bed

King Suite with Four Poster Bed

Sleeps 2
1 King Bed

Standard Twin Room

Sleeps 2
2 Twin Beds

Standard King Room

Sleeps 2
1 King Bed

Club King Room

Sleeps 2
1 King Bed

Standard Double Room

Sleeps 2
1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

Sleeps 2
1 Double Bed

Deluxe Single Room, 1 Large Single Bed

Sleeps 1
1 Large Twin Bed

Executive King Suite

Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Carlisle with a 24-hour front desk and a coffee shop

This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.

Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crown and Mitre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Green Market. Free WiFi in public areas, free self parking, and an indoor pool are available.

Free WiFi
Free self parking
Enjoy local cuisine while dining at Peace and Plenty
Full breakfast served daily for a fee
Take a swim in the indoor pool
Amenities include meeting rooms, laundry facilities, and a car charging station
Guests really like the accommodations for the overall comfort and cleanliness
Steps from Green Market and Carlisle Guildhall
Pets welcome for a fee

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Crown and Mitre Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.

Peace and Plenty - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Limited on-site parking
Electric car charging station on site

Food and drink

Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 13.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Restaurants on site

Peace and Plenty
Tavern Bar

Things to do

Indoor pool

Family friendly

Indoor pool
Laundry facilities

Conveniences

Ballroom
Banquet hall
Lift

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

Meeting rooms

Accessibility

Lift

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Desk
Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:

Dining venue(s)

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 13.50 per person
Pet fee: GBP 15 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

Property is also known as

Crown And Mitre Hotel

Crown and Mitre Hotel Hotel

Crown and Mitre Hotel Carlisle

Crown and Mitre Hotel Hotel Carlisle

Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Richard

22 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with partner

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bed could use an upgrade, but staff were kind and attentive. Property is clean, charming details and the food was wonderful.

Stayed 1 night in Sep 2024

6/10 Okay

Steve

21 Sept 2024

Disliked: Property conditions & facilities

Very hard to find parking. Staff friendly but scruffy a bit like the hotel .. well past its prime

Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Travelled with family

20 Sept 2024

Liked: Cleanliness, staff & service

Traditional hotel, a bit tired but made up by the friendliness of the staff. Unfortunately major works being carried out outside of the hotel restricting vehilce access.

Stayed 2 nights in Sep 2024

8/10 Good

C

19 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Glenn

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Older, Victorian-type hotel. Even though the car park is right behind the hotel, it can’t be accessed directly, only be by making a big circle through the city center. We literally went around in circles for about one hour, since Carlisle is an old city and the street plan is complicated. This may be temporary due to a street closure in front of the hotel, and probably the hotel can’t do anything about it, but wished we had come by train instead of car.

Stayed 3 nights in Sep 2024

6/10 Okay

Samuel

Business traveller

18 Sept 2024

Liked: Cleanliness, room comfort

Average stay, below average breakfast

The hotel is tired in some places, work has been done on one part of the hotel to refurbish the rooms, which i would describe as a light touch up as fixtures, fittings and thr shower is still dated. Hotel room was very clean and the bed was comfortable. The main issue is around the breakfast booking through hotels.com you have to pay 22.50 for it even if the room is for one person. However on the day the breakfast can be brought for 10.50. The breakfast is not the best very average.

Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Travelled with group

18 Sept 2024

Disliked: Cleanliness, property conditions & facilities

You have to walk through the hotel, out the back door, through the car park next to the dumpsters to get to the room. Worn carpet, missing carpet, dirty carpet, curtains, woodwork with mars and large pieces missing, sheet with stains on them, lamp shades coming apart, hole in the wall and so on.

Stayed 1 night in Sep 2024

6/10 Okay

Chris

Business traveller

17 Sept 2024

Disliked: Staff & service

Don’t bank on using the EV charger

Booked as listed with EV charging. On arrival was told the car park was full and had to pay to park in a local public car park.

Stayed 1 night in Sep 2024

8/10 Good

Cindy

Travelled with partner

17 Sept 2024

Difficult to locate with road construction in the front of the hotel.

Stayed 1 night in Sep 2024

6/10 Okay

Jeff

16 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

13 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Shirley

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location in the centre of town, hotel building was nice and our room was very comfortable and clean. We were in the annexe, which was a bit noisy from lorries early in the morning, and some odd noises from the plumbing, but overall a good stay.

Stayed 3 nights in Sep 2024

10/10 Excellent

Julius

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were excellent, manager superb and customer service beyond call of duty

Stayed 1 night in May 2024

6/10 Okay

Debbie

9 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Graeme

8 Sept 2024

Liked: Amenities

Good value for money king size room excellent

Stayed 1 night in Sep 2024

10/10 Excellent

John

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice historical property well located at the center of town. Friendly staff.

Stayed 1 night in Sep 2024

10/10 Excellent

Darren

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

8/10 Good

angus

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All good

Stayed 1 night in Sep 2024

8/10 Good

Shane

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

You need to call when close by to get directions to carpark at rear of the motel.

Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner

8 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The hotel room was clean and spacious, the bath and shower were clean but the bathroom was a little dated. The breakfast in the morning was nice and the staff kept it topped up however the service was a little slow and if you asked for something it was a while before the staff would come back to you with it, EG milk. The “continental” breakfast was next to nothing bar some options for cereals and one or two pastries. I wouldn’t let it put me off tho as the location of the hotel was ideal and it was quiet during the night. The bells on the Sunday morning were horrendous tho they went on far too long but I realise this is out with the control of the hotel.

Stayed 1 night in Sep 2024

8/10 Good

Ian

8 Sept 2024

Liked: Staff & service

Stayed 2 nights in Sep 2024

4/10 Poor

George

8 Sept 2024

Liked: Cleanliness, staff & service

Church bell on the hour and every hour , no good when it’s 1am , 2am, 3am ….. and so on

Stayed 2 nights in Sep 2024

8/10 Good

Simon

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we had a good stay. Great points: Comfy beds, excellent customer service, excellent breakfast. Swimming pool and jacuzzi. Not so great bits: full car park, only two EV car chargers and one of them had been “ICE’d”, i.e. internal combustion engine car blocking the charger.

Stayed 1 night in Sep 2024