County Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for County Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Daily English breakfast (GBP 10.00 per person)
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Guildhall
    6 min walk
  • The William Rufus
    1 min walk
  • Carlisle Station
    1 min walk
  • Carlisle (CAX)
    20 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 0.2 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

County Hotel

Eco-certified hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy English breakfast daily from 7 AM to 9:30 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 for adults and GBP 8.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Gallerie

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 205 out of 932 reviews" "
Rating 8 - Good. 308 out of 932 reviews" "
Rating 6 - Okay. 212 out of 932 reviews" "
Rating 4 - Poor. 113 out of 932 reviews" "
Rating 2 - Terrible. 94 out of 932 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I regulary stay at the County hotel when passing through Carlisle as it is located in the city centre, offers free parking and the staff could not be more helpful, Bryony on reception is a credit to the hotel team Would recomend the County hotel to any traveller
Stayed 1 night in Sep 2024

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Happy to stay again
Very central for train station and easy access to city centre. Booked a triple room for myself and 2 friends to visit Cumbria Pride. The hotel was the cheapest available which initially concerned me however all concerns were gone after arriving. Ample car parking available, friendly staff and room was comfortable and clean. My only comment is that the bathroom could benefit from a little refurb to be more appeasing to guests expectations and room didn't get replenished during our stay Would definitely book here if visiting again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay
Stayed 1 night in Sep 2024

6/10 Okay

Gemma

Disliked: Property conditions & facilities
It was fine for a couple of days work trip, you get what you pay for.
Stayed 3 nights in Sep 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day trip to Scotland
Great hotel, great location not far from the railway station and town centre.good pub and takeaway around the Area
Bathroom
Tv and coffee and desk
The bed
Entrance to the room
Stayed 2 nights in Sep 2024

8/10 Good

Sara

Liked: Staff & service, property conditions & facilities
A classical town hotel that has gotten a bit tired and worn but super friendly, safe, convenient for lone female traveller
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
The County Hotel is very conveniently positioned for the railway station and has its own car park which is free to guests. It is surrounded by eating places from fish and chips to a very good Chinese buffet restaurant. There is plenty of nightlife too. Our room was a large family room for 3 adults at the rear of the hotel so was relatively quiet and comfortable. There is a lift to all 3 floors but some corridors and even rooms have steps in them so make enquiries about access if you have mobility issues. We have stayed here before and would be happy to stay here again in the future.
Stayed 2 nights in Sep 2024

8/10 Good

Alison

Liked: Staff & service, room comfort
Really enjoyed our stay this time, had a much better room than last time. Room was clean but the bathroom needs attention. Staff were friendly and helpful
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. A bit dated but nice and clean and a cracking breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Staff were very helpful. Breakfast was great..Hotel was most convenient for Railway,Cathedral and bars/restaurants. We stayed an extra night because it was so good.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
My wife and I stayed here for one night in August 2024 on our way up north. The hotel provided good value-for-money accommodation at the price we paid. It is a budget hotel though, so do not expect luxury at this price. The car parking is a bit chaotic. We arrived around 6pm and managed to get the last available place between two rubbish skips. We also struggled to find it, but that may just have been our ineptness. The receptionist on arrival was friendly, helpful and efficient and the room, although basic, was clean, with en-suite bathroom and tea/coffee making facilities. Everything worked ok. In general the hotel was clean and uncluttered. Breakfast was a help-yourself buffet style with plenty of hot food, fruit, juices, yoghurts, toast, tea/coffee and so on. For what we paid, this was a perfectly acceptable hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

gerard

Disliked: Cleanliness, property conditions & facilities
Would not recommend at all
Stayed 1 night in Sep 2024

8/10 Good

Chinju

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value clean and comfortable hotel in city centre.. staff friendly and I highly recommend this hotel to anyone.
Stayed 1 night in Aug 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We was unhappy with the fact we paid for breakfast as on Expedia it says daily from 7am but on arrival the staff said on a weekend its from 8am. We couldnt do breakfast at this time as we needed to leave and couldnt get a refund from the hotel as they said to take it up with Expedia.
Stayed 1 night in Aug 2024

8/10 Good

David

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Dated hotel creaking floor boards all over, noisy area, but not disturbed much, ok for a couple of nights for a wedding.
Stayed 2 nights in Aug 2024

8/10 Good

ian

Liked: Cleanliness, property conditions & facilities, room comfort
New carpets
Good stay again at the County.New stairway carpets which has helped freshen the look of the place .Overall good stay.
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming old school hotel.
Was very impressed at the friendliness of the staff, they took great care of us and let us park our car before check-in and even after checking out. Very charming old school hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Stayed 1 night in Aug 2024

8/10 Good

Gareth

Stayed 1 night in Aug 2024

10/10 Excellent

Dr Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service
Spent one night here as a stopover on our way home in Scotland, we’ve stayed here before so knew what it was like. For the price we paid for bed and breakfast we can’t really complain about anything, it’s an old building, very tired in areas but our room was clean and comfortable and breakfast was fine. If I had to complain about anything it would be the lack of hot water, it was barely lukewarm but it’s summer so bearable.
Stayed 1 night in Aug 2024