County Hotel

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Dates

April 2025

May 2025

Desk, iron/ironing board, free WiFi, bed sheets

Daily English breakfast (GBP 10.00 per person)

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Laundry
24/7 front desk
Room service

Explore the area

9 Botchergate, Carlisle, England, CA1 1QP

Carlisle Cathedral
‪8 min walk‬
Carlisle Castle
‪13 min walk‬
The Sands Centre
‪14 min walk‬
Carlisle (CAX)
‪20 min drive‬

Room options

Superior Double Room

Sleeps 2
1 Double Bed

Standard Triple Room

0.2 sq m
Sleeps 3
3 Twin Beds

Standard Single Room

13 sq m
Sleeps 1
1 Twin Bed

Twin Room

13 sq m
Sleeps 2
2 Twin Beds

Family Room

13 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Double Room

13 sq m
Sleeps 2
1 Double Bed

Superior Twin Room

Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Restaurant
Breakfast available

for 1 room

includes taxes & fees

1 May - 2 May

About this property

Victorian hotel with a 24-hour front desk and a restaurant

This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Services include dry cleaning/laundry, luggage storage, and wedding services
Guests have great things to say about the location and the clean accommodations
Within a 10-minute walk of Carlisle Guildhall and Green Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy English breakfast daily from 7 AM to 9:30 AM.

Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking

Food and drink

Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Gallerie

Things to do

Piano
TV in common areas

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

2 meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Limited room service

Connecting rooms available
Desk
Heating
Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per stay
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
Pet fee: GBP 15.00 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle

County Hotel Hotel

County Hotel Carlisle

County Hotel Hotel Carlisle

County Hotel Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

4/10 Poor

Jeremy

17 Jan 2025

Liked: Cleanliness, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Solomon

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, comfortable and quiet. Perfect!

Stayed 1 night in Jan 2025

8/10 Good

Michael

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the reviews are pretty accurate... But...

I read the reviews and yes... It's in a very busy area so it's noisy at night. Honestly in a busy city I'd be surprised if it wasn't. We had a room on the first floor at the front of the hotel facing the club that everyone moans about being noisy (!) and yes, it's noisy. No shock there. The road is busy. Again, no surprise. The hotel is old and yes could do with some modernisation in places but in actual fact has everything you need and is excellent value for a city centre stay. My one and only complaint, as mentioned in other reviews is the smell from the nail bars downstairs. The room absolutely stinks of what I assume is acetone. Our clothes smell of it and it's actually surprising that they can run this kind of business under rooms where people are staying. Creaky floors... Yeah. That too. We were a bit conscious of it until we realised the nail bar under us was closed so hey ho... Didn't matter to us. Even the cackling from what I can only assume we're drunken cats in the room next door was funny rather than annoying. Would we stay again. Yep. Certainly. It's a lovely city, friendly staff, the hotel is incredibly convenient and other than the smell in the room which I guess the hotel can't really help... All good. Oh breakfast was fine too. Again all the staff were friendly and helpful.

Stayed 1 night in Jan 2025

10/10 Excellent

Olufemi

11 Jan 2025

Stayed 1 night in Jan 2025

6/10 Okay

Patricia

4 Jan 2025

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Crown hotel

We got what we paid for, the room was very dated, the bathroom was very 1980s, shower had the old curtain with the 2 taps combo, very neglected!! Badly needs updated, good location although we probably wouldn't go back

Stayed 1 night in Jan 2025

6/10 Okay

janet

4 Jan 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The staff were all lovely and helpful, the hotel was central so parked the car n the hotel car park and didnt need to use it till I went home. The breakfast was fab and plenty of choice. The only downside was it was very tired inside, in need of a upgrade. I stayed there about 12 years ago and it hasnt changed just got more tired. The room I was in was ok for price but I could j have stayed at many other of the hotels in the area but I would have to have parked my car elsewhere, so if you dont mind an old building in desperate need of work done its ok.

Stayed 2 nights in Dec 2024

10/10 Excellent

Gerald

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

My stay at the county hotel Carlisle as always was great friendly reception clean warm room stayed here many times with my granddaughter and we have both enjoyed it the central location perfect

Stayed 1 night in Jan 2025

10/10 Excellent

Gerald

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at county

My stay at the county hotel Carlisle was very pleasant room was clean tidy warm the only problem was a loose toilet seat otherwise staff on reception was very pleasant and welcoming

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family

21 Dec 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Great staff but everything else awful

Large damp patches in ceiling and down walls, nasty corridor smells, next to a nightclub so very noisy with music and screaming til very late, extremely dated decor with fixed head shower pointing horizontally and not into the bath, only way to use it was by holding the shower head so had to shower one handed, unmarked, poorly lit rough car park where people blocked others in as it wasn’t clear where the entrance/ exit was, causing an hour wait til someone happened to be leaving and moved their car, so customers squabling. Very helpful, friendly staff it’s only saving grace!

Stayed 1 night in Dec 2024

10/10 Excellent

CarolAnn

Travelled with group

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Miss K A

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

10/10 Excellent

Miss KA

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stay in well equipped, quiet, clean little room at back of hotel. Really appreciated help from Bryony in finding me a room even when the hotel was fully booked! Friendly, efficient staff, hotel conveniently located and great value for money. Will definitely come back!

Stayed 5 nights in Dec 2024

8/10 Good

Beverly L

15 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Would stay again!

Nice basic room clean and bright. Staff good, friendly and helpful. Overall a good stay …. Will definitely stay with them again

Stayed 1 night in Dec 2024

8/10 Good

Charles

15 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Good value but in need of refurbishment

Tired hotel that you can see would have been wonderful 40-50 years back. Great location in city with free car parking at the hotel which is a real bonus. Staff friendly and helpful. Room was a good size and everything worked except the heating (some problem with radiator) so given a convector heater which worked well. Ensuite in need of refurbishment but functional. Breakfast room was modern and buffet breakfast was satisfactory. Very good price. Overall it was fine for a one night stay

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a couple of nights

Fabulous location two minutes from the railway station and close to the city centre so ideal for a couple of nights. The staff were very friendly and helpful, the room quiet and spacious. The only issue was the room could do with a bit of TLC - the curtain rail was literally hanging by a thread and the bathroom ceiling was slightly mouldy.

Stayed 2 nights in Nov 2024

10/10 Excellent

Vivienne

2 Dec 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location , but the hotel is oh so tired . But for 39 a night great value

Stayed 1 night in Dec 2024

10/10 Excellent

David

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Travelled with group

25 Nov 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The first room we were allocated had a distinctly chemical smell when we entered. While unpacking my things I noticed a bug crawling on the carpet so I killed it. google identified it as a bed bug. It was delivered to reception and a new room requested. We took the only twin available. The only positive thing to say is the bed linen and towels were clean and freshly laundered everything else was a million miles from the adverting pictures. Enough said, our party won’t be staying there again.

Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Travelled with partner

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dale is a brilliant receptionist

Stayed 1 night in Nov 2024

6/10 Okay

martin

24 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller

20 Nov 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent location, great welcome

All good, excellent location, great welcome and check in

Stayed 1 night in Nov 2024

4/10 Poor

Ann

16 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Disappointed with room.

Did not like the room due to having two different sides that had tapped ceilings . Causing us to have to duct everywhere, frightened i was going to bang my head getting out of bed. Also you could not plug your hair dryer up anywhere near a mirror.

Stayed 1 night in Nov 2024