County Hotel

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Dates

January 2025

February 2025

Desk, iron/ironing board, free WiFi, bed sheets

Daily English breakfast (GBP 10.00 per person)

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Laundry

24/7 front desk

Room service

Explore the area

9 Botchergate, Carlisle, England, CA1 1QP

Carlisle Guildhall
‪6 min walk‬
Carlisle Cathedral
‪8 min walk‬
University of Cumbria
‪8 min walk‬
Carlisle (CAX)
‪20 min drive‬

Room options

Superior Double Room

Sleeps 2
1 Double Bed

Standard Triple Room

0.2 sq m
Sleeps 3
3 Twin Beds

Standard Single Room

13 sq m
Sleeps 1
1 Twin Bed

Twin Room

13 sq m
Sleeps 2
2 Twin Beds

Family Room

13 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Double Room

13 sq m
Sleeps 2
1 Double Bed

Superior Twin Room

Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly

Free WiFi

Breakfast available

Parking available

for 1 room

includes taxes & fees

7 Feb - 8 Feb

About this property

Eco-certified hotel with a 24-hour front desk and a restaurant

This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Services include dry cleaning/laundry, luggage storage, and wedding services
Guests have great things to say about the breakfast and the helpful staff
Within a 10-minute walk of Carlisle Guildhall and Green Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy English breakfast daily from 7 AM to 9:30 AM.

Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

English breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 for adults and GBP 8.00 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Gallerie

Family friendly

Laundry facilities

Conveniences

Banquet hall
Lift
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Business services

Meeting rooms - 2

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Raised toilet seat
Wheelchair-accessible (may have limits)

TV in lobby

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per stay
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
Pet fee: GBP 15.00 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle

County Hotel Hotel

County Hotel Carlisle

County Hotel Hotel Carlisle

County Hotel Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

4/10 Poor

Stephanie

Travelled with partner

25 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is in need of maintenance and an upgrade. It doesn’t feel welcoming upon entrance and there’s no staff on site overnight. Our shower wasn’t working. If you’re not particular about comfort and simply want a bed next to the train station, you’ll be fine. But otherwise I would suggest another hotel.

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

20 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Rhys

20 Oct 2024

Liked: Staff & service

The fire door near room door kept banging all night people next to us banging their doors. And outside humming late at night with what sounded like extractor fans

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

18 Oct 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

‘Free car parking’ was taken up by 7 maintenance vans parked all over the place. Room was exceptionally hot and the shower was scalding hot. TV also kept coming randomly during the middle of the night. Phone didn’t work to call reception. Cleaners shouting in the hall from 7.30am. Cleaners didn’t make up bed just emptied bin. Ceiling covered in cracks and cobwebs and rain dripping on me whilst I checked in at reception

Stayed 2 nights in Oct 2024

6/10 Okay

Stacey

Travelled with family

17 Oct 2024

Liked: Room comfort

Great price, good for a 2 star hotel stayed worse

Cheap stay, happy with the price! Large room & bathroom straight across from the train station! No complaints for a 2 star hotel.. Would i stay again mabye

Stayed 2 nights in Oct 2024

6/10 Okay

Andrew, Coalville

Business traveller, Travelled with pets, Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

parking is not obvious/ easy to find - we needed to be talked in by an excellent patient receptionist. very small grassy corner of the car park behind some skips was the only place our dog wanted to 'go'. breakfast was OK, thankfully freshly cooked rather than under heaters. the hotel must have been very grand back in the day, city centre location. hence very loud youths until well after midnight, and this was a midweek stay. after years of going past Carlisle on the M6, I finally found out it's west rather than east of the motorway! probably wouldn't return.

Stayed 1 night in Oct 2024

2/10 Terrible

Christina

12 Oct 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Mrs Sheila M

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

County visit

Very comfortable bed and pillows. Room was at back of hotel so was fairly quiet. Most enjoyable stay.

Stayed 3 nights in Oct 2024

8/10 Good

Anne-Marie

Travelled with partner

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved that the hotel had parking. The bed was very comfortable and it was surprisingly quiet considering it's location. Bryony on reception was very helpful when we arrived. We will stay again when I visit relatives in the area.

Stayed 2 nights in Oct 2024

8/10 Good

C

Business traveller

9 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't Fault It For The Price!

It's an old building so yes you guessed it some things in there may well be old! Consider the Premier Inn and other hotels in the area were around double the price then this place offered good value for money and is very central and convenient, free parking too which is a bonus.

Stayed 1 night in Oct 2024

10/10 Excellent

A

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

3 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Travelled with group

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As nice hotel just outside the railway station and on the A6 main road into Carlisle it was easy to find. Instructions for finding the car park would help.

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

29 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Window wouldn't shut. Room temperature very hot not control. Noisy

Stayed 1 night in Sep 2024

6/10 Okay

Justin

Travelled with partner

27 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Great spot in the city, my wife and I only stayed the night but it was a good area to rest in. Room was a bit dusty so heads up if you have any allergies. Noise was to be in expected in that area, the breakfast was great and made the stay definitely worth while for the price.

Stayed 1 night in Sep 2024

10/10 Excellent

Marc

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I regulary stay at the County hotel when passing through Carlisle as it is located in the city centre, offers free parking and the staff could not be more helpful, Bryony on reception is a credit to the hotel team Would recomend the County hotel to any traveller

Stayed 1 night in Sep 2024

8/10 Good

Colin

Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Happy to stay again

Very central for train station and easy access to city centre. Booked a triple room for myself and 2 friends to visit Cumbria Pride. The hotel was the cheapest available which initially concerned me however all concerns were gone after arriving. Ample car parking available, friendly staff and room was comfortable and clean. My only comment is that the bathroom could benefit from a little refurb to be more appeasing to guests expectations and room didn't get replenished during our stay Would definitely book here if visiting again

Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed stay

Stayed 1 night in Sep 2024

6/10 Okay

Gemma

21 Sept 2024

Disliked: Property conditions & facilities

It was fine for a couple of days work trip, you get what you pay for.

Stayed 3 nights in Sep 2024

8/10 Good

Chris

Business traveller

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 day trip to Scotland

Great hotel, great location not far from the railway station and town centre.good pub and takeaway around the Area

Stayed 2 nights in Sep 2024

8/10 Good

Sara

18 Sept 2024

Liked: Staff & service, property conditions & facilities

A classical town hotel that has gotten a bit tired and worn but super friendly, safe, convenient for lone female traveller

Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with family

17 Sept 2024

Liked: Cleanliness, property conditions & facilities

The County Hotel is very conveniently positioned for the railway station and has its own car park which is free to guests. It is surrounded by eating places from fish and chips to a very good Chinese buffet restaurant. There is plenty of nightlife too. Our room was a large family room for 3 adults at the rear of the hotel so was relatively quiet and comfortable. There is a lift to all 3 floors but some corridors and even rooms have steps in them so make enquiries about access if you have mobility issues. We have stayed here before and would be happy to stay here again in the future.

Stayed 2 nights in Sep 2024

8/10 Good

Alison

15 Sept 2024

Liked: Staff & service, room comfort

Really enjoyed our stay this time, had a much better room than last time. Room was clean but the bathroom needs attention. Staff were friendly and helpful

Stayed 1 night in Sep 2024