County Hotel

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Dates

February 2025

March 2025

Daily English breakfast (GBP 10.00 per person)

Desk, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Laundry
24/7 front desk
Room service
Pet-friendly
Housekeeping

Explore the area

9 Botchergate, Carlisle, England, CA1 1QP

Carlisle Guildhall
‪6 min walk‬
Carlisle Cathedral
‪8 min walk‬
University of Cumbria
‪8 min walk‬
Carlisle (CAX)
‪20 min drive‬

Room options

Superior Double Room

Sleeps 2
1 Double Bed

Standard Triple Room

0.2 sq m
Sleeps 3
3 Twin Beds

Standard Single Room

13 sq m
Sleeps 1
1 Twin Bed

Twin Room

13 sq m
Sleeps 2
2 Twin Beds

Family Room

13 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Double Room

13 sq m
Sleeps 2
1 Double Bed

Superior Twin Room

Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Breakfast available
Parking available

for 1 room

includes taxes & fees

10 Mar - 11 Mar

About this property

Eco-certified hotel with a 24-hour front desk and a restaurant

This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Services include dry cleaning/laundry, luggage storage, and wedding services
Guests have great things to say about the breakfast and the clean accommodations
Within a 10-minute walk of Carlisle Guildhall and Green Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy English breakfast daily from 7 AM to 9:30 AM.

Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking

Food and drink

English breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 for adults and GBP 8.00 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Gallerie

Family friendly

Laundry facilities

Conveniences

Banquet hall
Lift
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Business services

Meeting rooms - 2

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Raised toilet seat
Wheelchair-accessible (may have limits)

TV in lobby

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per stay
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
Pet fee: GBP 15.00 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle

County Hotel Hotel

County Hotel Carlisle

County Hotel Hotel Carlisle

County Hotel Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Terrible

Stephen

Travelled with group

25 Nov 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The first room we were allocated had a distinctly chemical smell when we entered. While unpacking my things I noticed a bug crawling on the carpet so I killed it. google identified it as a bed bug. It was delivered to reception and a new room requested. We took the only twin available. The only positive thing to say is the bed linen and towels were clean and freshly laundered everything else was a million miles from the adverting pictures. Enough said, our party won’t be staying there again.

Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Travelled with partner

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dale is a brilliant receptionist

Stayed 1 night in Nov 2024

6/10 Okay

martin

24 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller

20 Nov 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent location, great welcome

All good, excellent location, great welcome and check in

Stayed 1 night in Nov 2024

4/10 Poor

Ann

16 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Disappointed with room.

Did not like the room due to having two different sides that had tapped ceilings . Causing us to have to duct everywhere, frightened i was going to bang my head getting out of bed. Also you could not plug your hair dryer up anywhere near a mirror.

Stayed 1 night in Nov 2024

10/10 Excellent

Alison

16 Nov 2024

Liked: Staff & service, room comfort

Had another lovely stay, staff were very friendly, the room was clean but the bathroom needs a make over. Other than that my friends & I had a great time

Stayed 1 night in Nov 2024

6/10 Okay

Amit

Travelled with partner

13 Nov 2024

Liked: Staff & service, property conditions & facilities

Close to station and city centre

Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Business traveller

13 Nov 2024

The property was okay for a very short stay but the room wasn’t clean and it was very dated.

Stayed 3 nights in Nov 2024

6/10 Okay

Graeme

11 Nov 2024

Stayed 5 nights in Oct 2024

10/10 Excellent

ian

10 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Good stay.

Room was very clean and tidy.Everything was good except the T V did not work.Receptionist replaced T V when we were out so all good.

Stayed 1 night in Nov 2024

6/10 Okay

Stuart

10 Nov 2024

Liked: Cleanliness, staff & service

Not many faciliies

Very basic , only entertainment was a " northern sole night " and was asked to pay £5 eeach for access to the bar ?

Stayed 1 night in Nov 2024

2/10 Terrible

Alec

9 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The staff were friendly, and helped with assistance when I had booked the wrong date. This is the only positive point to this hell-hole of a 'hotel'. The room itself was tiny, and had last been decorated circa 1974. The beds were just about passable for the price, however walking around the room risked a serious head injury due to the incredibly low ceilings. Only Warwick Davis would find the ceiling height adequate. Although the hotel didn't have a spa facility, it did however have a sauna. Sadly the sauna was in fact the bedroom - the temperature was akin to the Sahara Desert, but with more dust. When the window was opened the three inches allowed, the cacophony of terrible karaoke from the pub opposite was enough to make anyone jump out of the window to their death. Alas, due to the tiny opening I was unable to do this. If things couldn't get worse, the bathroom looked as though it had never been updated since the invention of bathrooms. The Romans probably had better facilities. In fact, the cavemen probably did. It has to be seen to be believed. I wouldn't stay again if you paid me.

Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with group

1 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Claire

Travelled with family

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All asxexpected

Stayed 2 nights in Oct 2024

8/10 Good

John

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

Les

Travelled with partner

28 Oct 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Whilst we had the largest room in the hotel, it was certainly not well planned nor furnished. It was impossible to obtain a reasonable temperature for the shower. The floor was quite simply the noisest I had ever been in, my walk from the bed to the bathroom in the early hours woke my wife up. The plated breakfast was fine and next door to one of the finest examples of tiled ceilings and fireplaces I have ever seen, well worthy of the National Trust let alone a hotel. Difficult to locate the parking but at least it was free.

Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Travelled with partner

27 Oct 2024

Room temperature to hot. Noise from outside. Bathroom bad condition. No positive's

Stayed 2 nights in Oct 2024

4/10 Poor

Stephanie

Travelled with partner

25 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is in need of maintenance and an upgrade. It doesn’t feel welcoming upon entrance and there’s no staff on site overnight. Our shower wasn’t working. If you’re not particular about comfort and simply want a bed next to the train station, you’ll be fine. But otherwise I would suggest another hotel.

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

20 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Rhys

20 Oct 2024

Liked: Staff & service

The fire door near room door kept banging all night people next to us banging their doors. And outside humming late at night with what sounded like extractor fans

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

18 Oct 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

‘Free car parking’ was taken up by 7 maintenance vans parked all over the place. Room was exceptionally hot and the shower was scalding hot. TV also kept coming randomly during the middle of the night. Phone didn’t work to call reception. Cleaners shouting in the hall from 7.30am. Cleaners didn’t make up bed just emptied bin. Ceiling covered in cracks and cobwebs and rain dripping on me whilst I checked in at reception

Stayed 2 nights in Oct 2024

6/10 Okay

Stacey

Travelled with family

17 Oct 2024

Liked: Room comfort

Great price, good for a 2 star hotel stayed worse

Cheap stay, happy with the price! Large room & bathroom straight across from the train station! No complaints for a 2 star hotel.. Would i stay again mabye

Stayed 2 nights in Oct 2024

6/10 Okay

Andrew, Coalville

Business traveller, Travelled with pets, Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

parking is not obvious/ easy to find - we needed to be talked in by an excellent patient receptionist. very small grassy corner of the car park behind some skips was the only place our dog wanted to 'go'. breakfast was OK, thankfully freshly cooked rather than under heaters. the hotel must have been very grand back in the day, city centre location. hence very loud youths until well after midnight, and this was a midweek stay. after years of going past Carlisle on the M6, I finally found out it's west rather than east of the motorway! probably wouldn't return.

Stayed 1 night in Oct 2024