County Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for County Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Daily English breakfast (GBP 10.00 per person)

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Guildhall
    6 min walk
  • Carlisle Cathedral
    8 min walk
  • University of Cumbria
    8 min walk
  • Carlisle (CAX)
    20 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 0.2 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

County Hotel

Eco-certified hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 9:30 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 for adults and GBP 8.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Gallerie

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 199 out of 919 reviews" "
Rating 8 - Good. 304 out of 919 reviews" "
Rating 6 - Okay. 211 out of 919 reviews" "
Rating 4 - Poor. 112 out of 919 reviews" "
Rating 2 - Terrible. 93 out of 919 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

ian

Liked: Cleanliness, property conditions & facilities, room comfort
New carpets
Good stay again at the County.New stairway carpets which has helped freshen the look of the place .Overall good stay.
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming old school hotel.
Was very impressed at the friendliness of the staff, they took great care of us and let us park our car before check-in and even after checking out. Very charming old school hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Stayed 1 night in Aug 2024

8/10 Good

Gareth

Stayed 1 night in Aug 2024

10/10 Excellent

Dr Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service
Spent one night here as a stopover on our way home in Scotland, we’ve stayed here before so knew what it was like. For the price we paid for bed and breakfast we can’t really complain about anything, it’s an old building, very tired in areas but our room was clean and comfortable and breakfast was fine. If I had to complain about anything it would be the lack of hot water, it was barely lukewarm but it’s summer so bearable.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worst room we have ever stayed in at this hotel. Bathroom was a bit smelly as was outside the room, creaky floor, very dated. Had slanted ceiling so spent most of the time bent over. Definitely not worth the price of the room
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location opposite train station close to shops restaurants and bars.
Stayed 1 night in Aug 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, room comfort
very noisy room if going back would ask for a back room
Stayed 2 nights in Aug 2024

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Pam

Travelled with family
Disliked: Amenities, property conditions & facilities
Tha window in the room didnt close so noise of the traffic was constant. My feet stuck to the carpet in the room, it was so filthy.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Travelled with group
Liked: Room comfort
Eventually......
We checked in at about 21.00 & given room 110, unpacked our bits & popped out for food, only to notice the door lock was broken and the door wouldnt lock. Down to reception and moved next door to room 109, not for long as the windows wouldnt open (Hot Room). Back to reception to try get another room. 317 was given and this was acceptable even though we had to use a can of deodorant to jam the window open! A ver comfortable sleep and as we had bother getting a room that worked the lovely reception lad (Dale) chuck a free breakfast in for the 3 of us - which was 110% - very nice. Plenty to choose from Buffet. Stay again - Yes!
Stayed 1 night in Aug 2024

4/10 Poor

Barbara

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Lovely staff. Shabby hotel
Staff were lovely - very friendly and helpful. Car parking is free if car is registered in hotel. And car park has 24hr surveillance. Room and bathroom were huge. But - this hotel desperately needs some TLC. Flooring (including the VERY loud floorboards making it sound like there's a herd of elephants having a dance-off on the next floor up!); the windows which wouldnt close; the mildew on the wall near the fire exit - I could go on. I was glad I was only there for one night as I didn't like the look of the shower. Also the nightclub opposite was EXTREMELY loud (not helped by permanently open window) and went on till about 2am. Not usual for a Monday but obviously if you were to stay at the weekend this would have to be your expectation.
Stayed 1 night in Aug 2024

2/10 Terrible

Gillian

Business traveller
Disliked: Property conditions & facilities
Central location is convenient for the railway station. VERY noisy with loud music from next door, WiFi was not available although advertised as having it. This was very inconvenient for me as I had planned to do some on line lessons while away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the center of town. It’s clean & has helpful staff
Stayed 2 nights in Jul 2024

6/10 Okay

Steven

Business traveller
Disliked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Bike trip
Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a night stop. Room was not very clean.
Stayed 1 night in Jul 2024

6/10 Okay

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Reasonably priced hotel in the middle of the city. Rooms were large and clean but decor was a bit tired. Because of the location, the room was very noisy!
Stayed 1 night in Jul 2024

4/10 Poor

Thomas

Travelled with partner
Staff excellent.Room 124 in need of an upgrade bathroom like a black hole . Breakfast excellent.
Stayed 3 nights in Jul 2024

4/10 Poor

Mark

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Intel is too hot
Hotel does need to brought up-to-date, the room was literally like a trying to sleep in a furnace. The little fan just moved very hot air around the room. The decor looks quite grubby but the bathroom had been cleaned with a stinky mop and although clean looking it smelled. That being said the bed was actually quite comfortable albeit due to the heat I couldn’t sleep.
Stayed 1 night in Jul 2024